KENNETH M. EDEL 3730 Longlake Drive Duluth, Georgia 30097 Home: 770.623.1373 Cell: 404.312.8205 Email: ke11c6b4c@westpost.

net PROFESSIONAL EXPERIENCE Temporary, supplemental employment Seasonal, short-term employment to subsidize income until full-time work is Sept. 2009 - Present achieved. The Quikrete Companies - Duluth, Georgia Sept. 2006 a" Sept. 2009 Cement/concrete products for commercial/residential use Mailroom/Facilities Coordinator a Coordinate all mailroom services and functions for 70 plant locations worldwid e a Send/receive all postal and overnight freight operations (UPS, DHL, FedEx, etc .). Average incoming acceptances are 10 a dayaaverage departures are 20 per day . a Deliver communications/mail services between three office locations a Management of office inventory and control. a Execute office projects delegated by immediate supervisors and managers a Management of postage meter operations and delivering weekly summary reports t o management. a Responsible for on-time payroll delivery to all plants American Arbitration Association - Atlanta, Georgia September 2005 - Septem ber 2006 An organization designed to curtail lengthy and costly legal proceedings Office Support a Organized the centeras file support system a Data entry of all new and completed files and maintained for accuracy a Daily file maintenance. a Implemented daily data entry procedures for all new and completed case files. a Received, processed and distributed incoming and outgoing mail. a Fax distribution a Postage meter operations a Managed office inventory, supplies and control. a Implemented and maintained security access system a Maintained telephone maintenance. a Supported and maintained IT operations. a Coordinated internet setup and corrective action with the corporate computer d epartment. a Complete backup of computer operations and procedures. a Setup of all computer equipment and programs. PAGE 2 KENNETH M. EDEL

BellSouth Telecommunications - Tucker, Georgia August 1999 - Septembe r 2004 The largest telecommunications company in the United States, now recognized as A

T&T Office Assistant a Retrieved local service requests from the department facsimile server and prep ared them for multiple service processes a Determined service code by submitting telephone numbers for inquiry into the B OCRIS system a Submitted various requests into the GATEWAY system for preparation of distribu tion to various groups within the department a Prepared tour documentation for scheduling of personnel within the department a Maintained facsimile servers and facsimile machines a Processed customer service requests SOFTWARE EXPERIENCE Access, Excel, MSOffice, AmiPro, GroupWise, Network, MP2, Normandy EDUCATION Danville Area Community College, Danville, Illinois. August 1983 - May 1986 Associates Degree - Applied Science/Computer Operations Ithaca College, Ithaca, New York. August 1979 - May 1981 Bachelor of Artas Degree - Sociology Lincoln College - Lincoln, Illinois. August 1977 - May 1979 Associates Degree - Liberal Arts