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James W. Jones Senior Sales Executive / Account Manager P.O. Box 794, Gaylord, Michigan 49734 Tel.

: 248-921-6317 * E-mail: jj11ce6d0@westpost.net PROFILE Consultative Sales Engineer: 10+ years' experience managing B2C sales (80% new b usiness; 20% repeat), primarily in the automotive and powersports dealerships. Sell solutions at a truly consultative level with a primary goal to be fully tra nsparent on the product/service value proposition, and to gain client buy-in bas ed on this. Educate the client on product features/benefits, and ROI. Quick st udy of complex/multiple product-lines, industry trends and best practices. Pres ent new product concepts to consumers in marketplace. Relationship Manager: Co nsistently appreciated by personal client-base and industry partners for offerin g a 'one-stop' sales and service solution and for returning calls within hours. Easily obtain 5-10 industry referrals per month and through word-of-mouth. $4m Revenue Generator: Cold call targeted customers and warm call industry enthusi asts met at local industry events. Partake in promotional events and host annua l client training sessions. Have generated sales revenues up to to $4m over the last 5 years, typically overachieving sales targets by 105% and have negotiated single deals valued up to USD $120k. Willing to travel and available for overn ight travel. Valid driver's license. PROFESSIONAL EXPERIENCE Sales / General Manager, Total Powersports Gaylord, MI, 2004-2011 Industry leaders in the powersport arena. * Co-owned and managed day-to-day operations of multi-franchise powersports deal ership and supervised 15 staff, including parts, service, sales representatives * Sold powersports solutions, parts, service and insurance products valued up to $30k to general consumers and to a small portfolio of corporate and government accounts, (80% new business) * Managed over 7500 customers, primarily northern Michigan * Made 10 cold and warm sales call/day to follow-up with new/existing clients se t up appointments, averaging 2 hrs/day * Attended 10 client appointments per week, which typically involved a product d emo * Assisted in the preparation of 3-4 formal proposals/month * Participated at on avg. 10 annual state-wide shows (2-3 days) with 1000 to 20, 000 attendees * Handled a portfolio of approx. up to 10 major suppliers and over 100 core prod ucts * Typically handled over 15,000 transactions per year, generating between $1.8 $4 million in gross sales/year * Achieved above-industry averages for customer penetration, with finance and in surance products * Achieved 3 national franchise awards in 2008 - the Arctic Cat Dealer of the Ye ar, the Top 3 Kawasaki dealer in Region, and the Top 20 Argo Dealer * Negotiated and awarded Federal GSA for direct sales to US government agencies, involving a 2 year application process, and successfully generating 5 major dea ls within 3 months signing * Designed and set up company e-commerce website, and social media marketing cam paigns

Sales / Account Manager, Land Rover Farmington Hills, MI, 2002-2004 www.worldoferhard.com * 70% Inside Sales * Sold luxury vehicles (new/pre-owned), financing and insurance to an high net-w orth clientele, each valued from $30k to $120k (90% new business) * Account managed a portfolio of 150+ client * Made 25 cold and warm calls/day to follow-up with existing/new clients set up appointments, averaging 2 hrs/day * Attended 20 client appointments/week, which involved conducting a client needs analysis, followed by a formal sales presentation of our product-line with product demos, resulting in 1 out of 5 sales closing * Prepared of 50-75 price quotations/month, documenting terms of sales, delivery dates, and service obligations * Participated and aggressively networked at multiple state-wide shows, with 1,0 00 to 800,000 attendees, including the International Auto Show * Negotiated deals ranging on avg. from $30k to $120k; successfully negotiated o ne deal valued of $190k * Typically generated $345k annually in gross profit Sales Representative, Brighton Motors, Brighton, MI, 1999-2002 (part-time) www.brightonhonda.com * Sold new and pre-owned vehicles to general public, generating approx. $60k per year * Established and managed 3rd party online sales channels, generating an additio nal 10-15 sales/month * Conducted follow-up service calls to all accounts to ensure satisfaction with all agreements EDUCATION & TRAINING Have attended numerous in-house sales training courses, with a particular focus on cold-calling, and networking. BA in Automotive Marketing/Management, Northwood University, Midland, MI, 1998-2 002 Associate Degree in Automotive Marketing, Northwood University, Midland, MI, 199 8-2000 HONORS Participated in and finished in top 5 in the NUCARS Auto Dealer Simulation compe tition Angers, France, 1997 * Honda Customer-focused Product Knowledge Award, U SA, 2000 * Recognized as Land Rover Marquee of Distinction Dealership Sales Gui de, USA 2003 OTHER Advanced MS Word, Excel, Access, PowerPoint, s * Previous experience and designing commercial websites * Online marketing programs and directories dealership systems, R&R, V-Sept * Member of se Team, 1998-2000 * Motorsports Enthusiast CRM, software and hardware solution * Expertise in Marketing and SEO * ADP, eAutobusiness, Light speed Northwood University Varsity Lacros * Coach of Petoskey High School Lac

rosse Team