Michael Jason Law

PROFESSIONAL EXPERIENCE

Fraud Prevention Manager
Assistant Vice President, Bank Officer, FACT Act Red Flags Officer
Superior Bank, Birmingham, Alabama
October 2004 Present

Supervises day-to-day operations of Fraud Department, controlling workflow to as
sure team and individual goals are met, fraud losses are limited, and all polici
es and procedures are maintained.
Manages Department issues including staff supervision and annual budget.
Implement and maintain fraud management program and best practices to meet bank
goals and strategic direction.
Maintains Fair and Accurate Credit Transactions Act (FACTA) - Red Flags program,
policy, and procedure with the purpose of protecting consumers and customers fr
om identity theft.
Provides monthly statistical analysis and trends to management including Board o
f Directors and Enterprise Risk Management and Audit Committee.
Assists Director of Corporate Security in the handling of investigations, physic
al audits, and staff training in accordance with the Bank Protection Act.
Supports Mortgage division by implementing and maintaining mortgage fraud contro
ls including training and loan file audits. In process of implementing new mort
gage fraud product, Interthinx by FraudGuard, to assist catching fraud prior to
closing. Reviews defaulted loans, as well as any re-purchased, to identify any
errors made during underwriting to improve the mortgage fraud prevention program
.
Provides support in maintaining effective CIP (Customer Information Program) in
opening new accounts, while monitoring appropriate watch lists.
Manages employee account matters that involve account inquiries, account mainten
ance, insufficient funds report issues, debit card and ACH disputes, and forgery
claims.
Serves as the Compliance Department Team Leader and Coordinator in developing, m
aintaining, testing, and continually updating the departments business continuit
y plan in case of disaster.
Initiated the FraudBusters program that acknowledges and rewards bank employees
for their outstanding efforts in deterring fraud.
Fraud Analyst
SouthTrust Bank, Birmingham, Alabama
December 2003 October 2004
Managed process for new account deposit fraud and reporting the results to the I
nvestigator and Market.
Coach
SouthTrust Bank Direct Center, Birmingham, Alabama
November 2002 December 2003
Trained new hires on products and services, Direct Center processes and procedur
es, and system navigation while motivating the new hires to offer sales and refe
rrals.

Financial Service Representative
SouthTrust Bank Direct Center Birmingham, Alabama
January 2002 December 2003
Handled customer service calls for account inquiries and maintenance while cross
-selling to offer new products to the customer to benefit their banking experien
ce.
Consistently achieved and surpassed management goals including sales requirement
s, talk time average, and ACD.
Served as the Team Supervisor back-up, a lost/stolen check representative, and a
branch support representative.

EDUCATION
Bachelor of Science in Commerce & Business Administration
Major: Consumer/Industrial Marketing
Minor: Advertising
The University of Alabama
Date of Graduation: May, 2001
CONTINUING EDUCATION

ASIS (American Society for Industrial Security) International, August 2010 Pre
sent
oCPP (Certified Protection Professional) - certification in progress
Fraud Intelligence and Security seminars hosted by the International Association
of Financial Crimes Investigators (IAFCI), October 2008, April 2008 and 2009
John Reid and Associates, Basic & Advanced Interviewing and Interrogation certif
ication, June 2008
U.S. Department of Justice, The Crooks Are Getting Smarter, Are You?, October 20
07 - 2009
International Association of Financial Crimes Investigators (IAFCI) Conference,
Atlanta, April 2009
U.S. Department of Justice, Introduction to Islam and Jihadist Ideology, March 2
009
Various BSA (Bank Secrecy Act) seminars
Mortgage Bankers Association fraud seminars
Various webinars involving the FACT Act hosted by the OTS, Equifax, Iron Mountai
n, and the Balch & Bingham law firm
Subpoenas, Summons, Garnishments, and Tax Levies, September 2007
Metropolitan Identity Theft Summit at University of Alabama-Birmingham, June 200
7
HONORS AND ACTIVITIES
Habitat for Humanity, December 2010
Dont Click That Link, interviewed for CFO Magazine article: http://www.cfo.com/a
rticle.cfm/14508525?f=search, June 2010
Information Security Star, March 2009
International Association of Financial Crimes Investigators (IAFCI), May 2006 -
Present
American Marketing Association, January 2000 December 2004
SouthTrust Task Force, June 2003 December 2003
Deluxe Best Practices Trip in Tempe, Arizona, June 2003
Home Equity Line Direct Lending support, August 2002 December 2003
Community Involvement Committee, October 2003 October 2004
SouthTrust Direct Center Quality Assurance Superstar, April 2003
References Available Upon Request