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Directions for Numbers 1- 51 : Read each of the following multiple choice items and the possible answers carefully. Mark the letter of the correct answer on your answer sheet or as instructed by your teacher.

According to the Framework for Global eCommerce, what is the U.S. government's role in Internet transactions? A Major; the government should regulate all Internet transactions. B Minor; the government should avoid placing restrictions on e-commerce. C Minor; the government should only enforce email restrictions. D Somewhat major; the government should only become involved when a legal issue that the parties involved cannot resolve arises. Four web designers from different parts of the United States are consulting with their client on her new website. Their client and her company are based in Ireland. What is the MOST productive way for all of them to meet privately to discuss the progress on the new website design? A Chat room B Email C Instant messenger D Teleconferencing ParksBrothers.com is a Korean website. They sell fully automatic machine guns, which are illegal in the United States. Dave, who lives in North Carolina, is not permitted to purchase a machine gun from this site. What term BEST describes this issue? A Customs B Infrastructure C Jurisdiction D Social

What BEST describes e-commerce? A Auctioning, and buying and selling goods on the Internet B Exchanging goods and services on the World Wide Web C Shopping for goods and services on the World Wide Web D Selling and buying or performing logistics activities via the World Wide Web The majority of buyers at e-commerce sites as well as at brick and mortar companies are MOST interested in: A Bartering to obtain expensive goods. B Providing goods and services to satisfy consumer wants and needs. C Purchasing goods from businesses. D Satisfying their wants and needs with goods and services. Aisha has gone to Sylvan Prometric Center to take an online test to obtain her Certified Novell Administrator certification. She will receive a raise when she has the results of the test. When can Aisha expect to receive her scores? A 1 2 weeks B 1 2 months C Immediately D In 6 weeks

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Traditional commerce originated when: A Businesses sold goods and services to customers. B Coins were exchanged for goods and services. C Families traded goods and services with each other. D Shipping and trucking industries provided delivery service for retailers. Jerry is setting up a network so that his employees can view other employees' data but cannot view anything outside the company network. Which type of network is this? A Extranet B Intranet C LAN D WAN Antonio owns an interior design business in Raleigh. His web page advertises services and provides a consultation contact email address. How is Antonio's business classified? A Brick and mortar B Click and brick C Click and consult D Click and mortar Bart is planning a business trip to France. He is Shakirra works for NC Painting. Every payday she employer. What banking tool is Shakirra's employer using? A ATM B EFT C FTP D VAN Western Carolina University requires their staff to What expenses will be reduced by offering the workshop via teleconferencing? A Advertising B Delivery C Salaries D Travel Vanessa's best friend has moved to Australia.

11 receives a pay stub (but not a paycheck) from her

12 complete a workshop on issues relating to ADA.

13 Vanessa has difficulty keeping up with the time


difference so their communication is usually via email. Their communication would be considered: A Asynchronous. B Real time. C Synchronous. D Time-free. Hokomo purchases a watch from

10 informed that the French often give each other a


hug, even in business situations. What type of issue is this? A Customs B Environmental C Ethical D Social

14 www.watchtogo.com. He must determine how


much this will cost in Japanese Yen. What rate must he use to calculate this cost? A Asynchronous B Exchange C Export D Yen

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Priscilla's Petals' website is located in the United term BEST describes the legal control of these business transactions? A Infrastructure B International law C Jurisdiction D Local customs Prior to the Internet Revolution, most businesses they depend on many vendors to supply their component parts. Which term describes this? A Dependability B Integration C Intermediation D Out-sourcing Silas is responsible for planning and managing 17 financial resources and maintaining the records and information related to the business. In what department does Silas work? A Accounting B Management C Operations D Production Logan owns a large and growing e-commerce and evaluating the plans and activities of the business. His functions are considered: A Accounting. B Management. C Marketing. D Production. To secure marketing and management information, without the customer's approval or knowledge. How is this information collected? A Cookies B Opt-in newsletter C Site registration D Surveys Craig operates the local hardware store in

15 States, but is conducting business in Japan. What

19 e-commerce companies collect personal information

16 produced their product components in-house. Now

20 downtown Boone. He just added a website where


customers can order products. Craigs business changed type from: A Brick and mortar to click and mortar. B Click and mortar to brick and mortar. C Cyberbusiness to brick and mortar. D Cyberbusiness to click and mortar.

21 business transmits computer-readable data in an


agreed-upon format to another business? A Electronic Data Interchange. B Electronic Funds Transfer. C Internet Data Transfer. D Internet Service Transfer.

What describes the process that occurs when one

22 purchase for her e-commerce business. What is her


activity considered? A Discounting B Human relations C Logistics D Procurement

Tiffany is deciding what, when, and how much to

18 company and takes responsibility for implementing

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Lakitha places an online bid to purchase a lastauction is she MOST likely using? A e-Bay B Expedia C Priceline D uBid David is on his way to a concert at the Coliseum in technology could help him find his way? A EDI B GPS C GUI D ISP Carmella has a small business specializing in Carmella globalize her business? A Subscribe to an international publication B Establish a website on the Internet C Buy jurisdiction to sell jewelry in Japan D Build an infrastructure in France More consumers than ever are purchasing products Chu accesses the Internet from his computer in

23 minute airline ticket to Phoenix. Which type of

27 China. He realizes that his baud rate is running


at 28.8 kbps. What is the MOST likely cause? A Exchange rate problems B Infrastructure problems C Language barriers D Time zone differences Jerome is planning a business trip to Japan. He has associates. What term BEST describes this issue? A Customs B Language C Legal D Trust Approximately what percentage of all e-commerce

24 Charlotte when he makes a wrong turn. What

28 learned that he must bow when meeting his business

25 custom designed silver jewelry. How should

29 sales involve AT LEAST one party who is located


outside the United States? A 10% B 40% C 50% D 90% Country codes help determine the location of an www.BBC.co.uk located? A Germany B Japan C United Kingdom D United States

26 on-line. Which is the MOST needed improvement


on e-commerce websites? A Design B Graphics C Scheduling D Security

30 international e-business. In which country is

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Country codes help determine the location of an www.jnto.go.es located? A Germany B Japan C Spain D United Kingdom Now that many e-commerce companies are seeking 32 international business, it is MOST critical for these companies to have: A Culturally appropriate graphics. B Currency converting software. C Language converting software. D Multilingual web designers. Dakota is in charge of procurement for Widgets & be to: A Issue a purchase order. B Negotiate price, credit terms, etc. C Qualify the seller and its products. D Search for suppliers. Thor is responsible for creating or obtaining does Thor represent? A Accounting B Management C Marketing D Production Marisa is the Vice President of Advertising for department is Marisa employed? A Accounting B Management C Marketing D Production

31 international e-business. In which country is

35 Innovative Web Productions, Inc. Under which

36 of the Internet?
A FTP B HTTP C NNTP D SMTP

Which protocol is considered to be the protocol

37 Electronic Data Interchange (EDI)?


A Business rivals B Business traders C Competitive partners D Trading partners

What term describes businesses that engage in

33 Gadgets, Inc., an e-business. Her FIRST step will

38 the Internet? 34 products to sell online. What business function


B House

What product is BEST suited for purchase on A Diamond ring C Plane ticket D Vehicle Which technology is likely to be used on an eA B2B B B2C C EDI D GPS

39 commerce website?

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After completing an online sale, what is one of the A Advertising the product B Creating the product C Manufacturing the product D Providing quality customer service When customers make purchases from e-commerce A Logistics. B Product availability. C Product returns. D Response time. Where could Angelo find current global business A www.cnn.com B www.google.com C www.stateofnorthcarolina.gov D www.whitehouse.gov Viewing the top level domain in the URL, which A www.ncstateuniversity.edu B www.ncwildlife.gov C www.tomsterrifictrucs.com D www.verteransoldiers.org What type of tax is imposed by a government on 44 imported and exported goods in some countries? A Excise B Income C Tariff D Use Many e-businesses offer multilingual access to their A Chinese B English C German D Spanish The e-commerce explosion has heightened the need A Scheduling B Security C Spreadsheet D Time management What type of software has advanced MOST as a A Database B Presentation C Spreadsheet D Word Processing
As more companies add shopping carts to their A Decrease in credit card fraud. B Increase in customer service representatives. C Increase in the sales force. D Increase in warehouse personnel.

40 MOST important considerations for the sellers?

45 sites. Which language is used on MOST web sites?

41 sites, their MAJOR concern is:

46 for improvement in which type of software?

42 trends online?

47 result of the evolution of e-commerce?

43 site would be an e-business site?

48 websites, there is likely to be a/an:

49 will allow companies to:

Decreasing the time required for order fulfillment A Decrease product pricing. B Decrease stock orders. C Increase product selection. D Increase stock on hand.

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An e-commerce transaction primarily involves: A Cash. B Checks. C Credit cards. D Smart cards. E-commerce has had the MOST positive impact on: A Car repair. B Fast-food. C Jewelry repair. D Package delivery.

50

51

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Page 1 of 3 Scoring Key


?
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26

Answer/ Scale
1 B 2 D 3 C 4 D 5 D 6 C 7 C 8 B 9 A 10 A 11 B 12 D 13 A 14 B 15 C 16 D 17 A 18 B 19 A 20 A 21 A 22 D 23 C 24 B 25 B 26 D

Objective
EC01.01 Summ evolution,character,purpos... EC02.01 Explain effects of Internet on busin... EC02.01 Explain effects of Internet on busin... EC01.01 Summ evolution,character,purpos... EC01.02 Classify electronic commerce activ... EC02.01 Explain effects of Internet on busin... EC01.01 Summ evolution,character,purpos... EC01.02 Classify electronic commerce activ... EC01.02 Classify electronic commerce activ... EC02.01 Explain effects of Internet on busin... EC02.01 Explain effects of Internet on busin... EC02.01 Explain effects of Internet on busin... EC02.02 Summarize economic impact of e-... EC02.02 Summarize economic impact of e-... EC02.02 Summarize economic impact of e-... EC02.02 Summarize economic impact of e-... EC03.01 Comp basic bus functions,e-busin... EC03.01 Comp basic bus functions,e-busin... EC03.01 Comp basic bus functions,e-busin... EC02.02 Summarize economic impact of e-... EC01.01 Summ evolution,character,purpos... EC01.02 Classify electronic commerce activ... EC01.02 Classify electronic commerce activ... EC01.02 Classify electronic commerce activ... EC02.01 Explain effects of Internet on busin... EC02.02 Summarize economic impact of e-...

?
27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51

Answer/ Scale
27 B 28 A 29 B 30 C 31 C 32 C 33 D 34 D 35 C 36 B 37 D 38 C 39 C 40 D 41 C 42 A 43 C 44 C 45 B 46 B 47 A 48 B 49 D 50 C 51 D

Objective
EC02.02 Summarize economic impact of e-... EC02.02 Summarize economic impact of e-... EC02.02 Summarize economic impact of e-... EC02.02 Summarize economic impact of e-... EC02.02 Summarize economic impact of e-... EC02.02 Summarize economic impact of e-... EC03.01 Comp basic bus functions,e-busin... EC03.01 Comp basic bus functions,e-busin... EC03.01 Comp basic bus functions,e-busin... EC01.01 Summ evolution,character,purpos... EC01.01 Summ evolution,character,purpos... EC01.01 Summ evolution,character,purpos... EC01.02 Classify electronic commerce activ... EC01.02 Classify electronic commerce activ... EC02.01 Explain effects of Internet on busin... EC02.01 Explain effects of Internet on busin... EC02.02 Summarize economic impact of e-... EC02.02 Summarize economic impact of e-... EC02.02 Summarize economic impact of e-... EC02.02 Summarize economic impact of e-... EC02.02 Summarize economic impact of e-... EC02.01 Explain effects of Internet on busin... EC02.01 Explain effects of Internet on busin... EC01.02 Classify electronic commerce activ... EC02.02 Summarize economic impact of e-...

? = Test Question Number

= line on GP Form

Page 2 of 3 Scoring Key


Total questions on test: 51 Objectives measured: 5
EC01.01 Summ evolution,character,purpose of ... EC02.01 Explain effects of Internet on business. EC01.02 Classify electronic commerce activities. EC02.02 Summarize economic impact of e-com... EC02.02 Summarize economic impact of e-com... EC03.01 Comp basic bus functions,e-business ... Minimum points required to achieve mastery category

Items
7 11 9 18

Points
7 11 9 18 6 9 7 14 5 7 6 12

Questions measuring this objective


1 2 5 13 32 4 3 8 14 43 18 7 6 9 15 44 19 21 10 22 16 45 33 36 11 23 20 46 34 37 12 24 26 47 35 38 25 39 27 51 41 40 28 42 50 29 30 31 48 49

6 51

5 41

4 34

17

Totals

? = Test Question Number

= line on GP Form

Page 3 of 3 Scoring Key


Items used in test ?
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17
EC01.01.04 EC02.01.01 EC02.01.05 EC01.01.05 EC01.02.08 EC02.01.11 EC01.01.06 EC01.02.05 EC01.02.09 EC02.01.04 EC02.01.07 EC02.01.10 EC02.02.05 EC02.02.07 EC02.02.09 EC02.02.16 EC03.01.03

Item name

?
18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34
EC03.01.04 EC03.01.05 EC02.02.04 EC01.01.07 EC01.02.01 EC01.02.04 EC01.02.06 EC02.01.06 EC02.02.01 EC02.02.02 EC02.02.06 EC02.02.10 EC02.02.12 EC02.02.13 EC02.02.15 EC03.01.01 EC03.01.06

Item name

?
35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51
EC03.01.02 EC01.01.01 EC01.01.02 EC01.01.03 EC01.02.03 EC01.02.07 EC02.01.08 EC02.01.09 EC02.02.08 EC02.02.11 EC02.02.14 EC02.02.17 EC02.02.18 EC02.01.02 EC02.01.03 EC01.02.02 EC02.02.03

Item name

? = Test Question Number

= line on GP Form