Lisa J. Walker 208 S. Sycamore St. P. O. Box 484 Gaston, Indiana 47342 lwe26ce4@westpost.

net phone: 765-760-4578 Experience: 1/2011-Present CSP - HR Block, Muncie, Indiana Schedule appointments, check in clients, and work with the Tax P rofessionals in the office. Check out Clients, receive payments, make deposit, and close out register. 5/2006-Present Secretary for Office of Charter Schools-Ball State University, Mu ncie, Indiana * Manage the Charter Schools Office and provide administrative support to the Di rector, Assistant Director and three Field Representatives. * Regularly schedule correspondence; reminders of reporting requirements and inf ormation; charter contract preparation and other correspondence as needed. * Worked with the IBM system to create DPO's and PO's. * Processed and prepared travel vouchers and request, along with the reimburseme nt documentation. * Performed general office duties; schedule appointments; confirm appointments; directed calls to the appropriate people. * Coordinate the charter school proposal process; written communication with org anizing teams and the Indiana Department of Education (DOE) * Process the billing of the operating charter schools for BSU administrative fe es. * Interview, hire, train, supervise, evaluate, and discipline student workers. * Update office web site. * Maintain contact list/address book and calendars for the Director, Assistant D irector and Field Representative in Outlook/Entourage. * Schedule and coordinate regular meetings and workshops for the Office. 1/2006-5/2006 Temporary Secretary-Office of Charter Schools, Ball State Universi ty, Muncie, Indiana * Set up filing system for the office. * Answer phone for the office in the absence of the Secretary. * Performed general office duties; schedule appointments; confirm appointments. 2/1984-8/2005 Customer Service/Billing Clerk-ALAC Garment Services-Anderson, Ind iana * Typed letters, envelopes, labels and invoices for customers * Answered multi line phone while working on computer. * Responsible for billing of major customer accounts, weekly and monthly. * Able to make daily deposits and post to individual customer accounts. * Was the recorded customer support voice. * Over 23 years experience working in an office setting. * Familiar with computer database and word processing; skilled at data entry Education: Graduation 6/1982 Ball State University, Muncie, Indiana Associates of Arts Degree Secretarial Science-Word Processing Volunteer Work: 2000-2005 Past Girl Scouts of America Leader/Volunteer 2004-2008 Wes Del Music Boosters-Treasurer 2008- Current Wes Del Music Boosters-Secretary

Technical Skills: I am proficient with Microsoft Word, Excel, Access, PowerPoint Outlook, Hummingbird (FRS), ApplicationXtender, and ScanXtender. Also proficie nt with various phone systems, fax machines, scanners, copiers, and printers. G ood understanding of many network applications.