Lori M. Thompson, PHR 202 E Delaware St. lt124625c@westpost.

net Manchester, IA 52057 Cell (563) 468-8367 Home (563)927-0031 ______________________________________________________________________________ OBJECTIVE To utilize my experience in human resource management to obtain an HR Director p osition with a progressive organization. SUMMARY OF QUALIFICATIONS * * * * * * * 20 years of employee management experience Over 16 years of Human Resource Management experience Successful project management with budgets of over $12 million Demonstrated initiative and self-motivation Proven ability to organize, multi-task and work well under pressure Established leadership skills Excellent communication and interpersonal skills

PROFESSIONAL EXPERIENCE 1995 - IOWA 80 GROUP, Walcott, Iowa Present Operates retail stores, service centers, restaurants, truck washes and f uel stations in 14 locations throughout the U.S., with over 1100 employees Director of Human Resources * Ensure compliance with multi-state and federal laws and regulations * Prepare and enforce employee policies and procedures * Travel, recruit, interview and hires employees and managers to fill vacancies throughout all 14 locations * Created new employee orientation and training program * Handle all facets of risk management * Attend all depositions, hearings for WC and GL claims * Work with adjusters on a daily basis to insure claims administration is on tra ck. * Conduct manager and employee training and seminars * Mediate and advise supervisors in appropriate resolution of employee relation issues * Respond to inquiries regarding policies, procedures and programs * Administer performance review and salary administration programs to ensure eff ectiveness, compliance and equity within organization * Investigate accidents and prepare reports for insurance carrier * Write employee handbook and update as necessary * Prepare documentation and information for employee separation * Prepare reports and recommend procedures to reduce absenteeism and turnover * Represent organization at unemployment hearings and investigations * Developed a Manager Trainee program, schedule the year long training, monthly performance reviews on each of the trainees, place them at one of our locations at the end of training * Set up and maintain random drug testing for all locations * Set up and maintain EAP program for all locations * Manage FMLA for all locations 2002- IOWA 80 GROUP (cont'd)

2006 Restaurant Operations Specialist *Please note, during this four year time span I was both Director of Human Resources and Restaurant Operations Specialist. * Travel between locations throughout U.S. and inspect physical structures and s urroundings, noting degree of maintenance provided or required * Note condition of furniture, linens, and supplies and recommend replacements w here necessary * Evaluate adequacy of return of investment on individual establishments and alt er or initiate procedures to improve service and reduce expenses * Examine accounting records books of individual establishments * Prepare reports, summarizing findings and including recommendations for mainte nance, repair, changes in operational procedures and purchase requirements * Prepare budgets and projections for restaurant operations * Manage profit & loss responsibilities * Oversee remodels, working closely with designers and architects

EDUCATION A.A., Hawkeye Community College, Waterloo, Iowa PROFESSIONAL CERTIFICATIONS Professional in Human Resources (PHR), Society for Human Resource Management (SH RM) Linguistic Analyst (Statement Analysis & Forensic Interviewing) Law Enforcement Code 8192005 PROFESSIONAL MEMBERSHIPS Society of Human Resource Management (SHRM) Great River Human Resource Association (GRHRA) American Society for Training and Development (ASTD)