Mark K. Hopkins P.O. box 326, Bear, De. 19701 Residence: (302) 836-0815 Email: mh125a810@westpost.

net Objective: Exploring opportunities to apply extensive experience in systems analysis, progr amming, infrastructure management, database administration, and technical suppo rt in a challenging career environment where strong communication, project mana gement, troubleshooting, and performance optimization skills can be effectively utilized. A committed professional, who is highly organized, adjusts well to all types of environments, learns new procedures quickly, and is knowledgeable in t he chemical industry and government projects. Skill Summary: Technical Knowledge: SAP ABAP (R/2 and R/3) SAP Basis (R/3) SAP Business Warehouse Lotus Notes, Microsoft Office Suite (Word, Excel, PowerPoint) Office Database systems UNIX servers HP UX, AIX, and Windows Remote Installation and Upgrades Client Specialty Packages PL/I COBOL TELON/COBOL II

Competency Strengths: Team Building Analytical Multi-tasking, Managing and Measuring Work Interpersonal skills Oral and Written Communications Action Oriented Business Management/Support Services: Technical Support Management Project Migrations and Transitions Project Team Leader Helpdesk Services Logistics Management Client Interface Process Improvement Quality Assurance Qualification Summary SAP Technical Consultant with 18+ years experience in several technical areas. P rior experience as a Programmer/Analyst with 10+ years experience in COBOL, TELO N/COBOL II, and PL/I programming languages. Extensive experience in the SAP R/3 Programming Environment using ABAP/4. Experience with implementation and support of numerous SAP R/3 Archiving objects. Experience with SAP R/3 Basis support. F amiliar with lifecycle management methodology used by the Dupont Company and Lo

tus Notes Databases and tools. Professional Work Experience: General Dynamics Corporation Jul./2009 - Nov./2009 SAP R/3 Technical development Bath, Maine Designed, developed, and supported all aspects of programming with the SAP ABAP/ 4 programming language in R/3. This included development of reports, IDOC interf aces, user exits, tables, and table maintenance objects for the FICO SAP module.

Computer Sciences Corporation SAP R/3 Basis Administrator SAP Basis team member activities

Oct./2006 - Jun./2009 Newark, Delaware

Performed system refreshes and database restores (R/3 and BW). Performed installation of SAP kernel patches. Planned and executed Failover and Disaster Recovery testing. Planned and installed fixes from the SAP EarlyWatch sessions. Performed installation and support for printers. Planned and participated in AIX upgrades and testing. Created, installed, and tested several UNIX scripts in support of SAP. Performed performance monitoring and issue resolution. Performed support for the DB2 databases. Performed support for the TMS (Transport management) system. Performed support for the Vertex (tax system) application. Supplied documentation in support of SOX requirements. Lead an effort to align the change management process with the ITIL standard. Performed support for the following IBM Tivoli tools: TotalStorage Productivity Center (TPC) Tivoli Configuration Manager (TCM) Computer Sciences Corporation Jan./2000 - Oct./2006 SAP R/3 Archiving Technical Specialist Newark, Delaware Planned and implemented numerous SAP archiving objects across modules FI, SD, an d MM. Installed the Archive Information System (AS), and Document Relationship Browser (DRB) reporting tools. Installed the administration tools for the Ixos software Performed various installations and support of the Ixos desktop viewer Installed and supported several versions of the Ixos Java viewer. Computer Sciences Corporation Dec./1999 - Jan./2000 SAP R/3 Basis support, SAP R/3 Technical development Newark, Delaware Performed a dual role on a Y2K conversion project for the Dupont Company includi ng analysis and technical code conversion; and, various Basis support duties.

Computer Sciences Corporation Jul./1998 - Dec./1999 SAP R/3 Basis support Newark, Delaware Performed full systems support of 38+ SAP R/3 installations on a 7 by 24 basis. This included installation of numerous SAP OSS notes and being the team expert o f the Transport Management System (TMS). Computer Sciences Corporation Feb./1998 - Jul./1998 UNIX Systems Management Newark, Delaware Acquired on the job training of UNIX systems management for 6 months for HP-UX a

nd AIX.

Computer Sciences Corporation Dec./1996 - Feb./1998 SAP R/3 Technical development Newark, Delaware Designed, developed, and supported all aspects of programming with the SAP ABAP/ 4 programming language in R/3. This included development of reports, interfaces, transactions, and various utility programs. This assignment also including crea tion of tables, table maintenance objects, and search help/match code objects. During this assignment I led part of a project to develop an event driven archit ecture for interfaces. E.I. DuPont Oct./1991 - Dec./1996 SAP R/2 Technical development Wilmington, Delaware Designed, created, and supported event driven ABAP/4 interfaces in SAP R/2 for t he sales and distribution (RV), and materials management (RM) modules from SAP t o the existing corporate customer order system. Acted as team leader of the inte rface team during the SAP system upgrade from version 4.2 to 5.0. E.I. DuPont Apr. /1980 - Oct. /1991 Application programming Wilmington, Delaware Performed mainframe programming support for several organizations. This included development and support of PL/I, COBOL, COBOL II, and Telon/COBOL II. Education: Completed SAP Courses: AS Web Admin I (CSC Internal) Workload Analysis (CSC Internal) Data Archiving (CSC Internal) Netweaver Overview (CSC Internal) ABAP Object Oriented Programming (I & II) (CSC Internal) ABAP Programming (R/2 & R/3) (SAP Company) ABAP Screen Painter (SAP Company) Data Dictionary (SAP Company) Java (Startup) (CSC Internal)

Completed technical courses: Unix system administration (Dupont Internal) HTML (CSC Internal) Java Introduction (CSC Internal) Telon/COBOL II. (Dupont Internal) Bachelor of Science in Computer Information Systems, Goldey-Beacom College, Newa rk, De.