Alissa A. Kille ak867c0e@westpost.

net PROFESSIONAL SUMMARY a Finance and Sales professional with over 15 years of direct experience in the operations of Mortgage Lending, Real Estate, Retail Banking, IT, Insurance, and Financial Planning. Strengths include extensive Mortgage Lending, Customer Serv ice, Sales and Marketing, Credit Analysis, Operational Management, Financial Ana lysis, Financial Planning, Budgeting, Forecasting, Process Improvement, and Prof itability Analysis. a Skilled in organizational development as a team player providing superior cust omer satisfaction. Focused on increasing company productivity and efficiency, w hile reducing company expenses. a Successful in building long term business relationships across functional unit s to develop creative and value-added solutions to business challenges. Proven ability to provide senior-level financial planning and analysis that assists in executive decision making and strategic business decisions. WORK HISTORY BMW Financial Services, Hilliard, Ohio Cross-Sell Specialist Conducts outbound communications for the BMW Group. Follows all CSC directives including the cross-selling of BMW Group products and services. Achieved all-ti me sales record for department at 196 credit cards for the month of August 09. Earned aBig Kahunaa monthly top sales award for 5 of the last 7 months in 2009. Top Sales Producer for credit card sales in 2009. Chase Home Finance, Columbus, Ohio Mortgage Loan Officer Solicited mortgage loans from referral sources including but not limited to Chas e retail branches, Realtors, builders, and other networking avenues. Provided c ustomer service in all facets of mortgage loan process. Utilized sales techniqu es to promote and market financial products. Nationwide Insurance, Columbus, Ohio Financial Business Sr. Analyst Conducted and documented complex financial, budget and business-related analysis for PCITas Technology Services and Delivery Services. Provided financial suppo rt to over 500 resources. Prepared complex financial statements, operational bu dgets, reports, and related documentation in order to analyze the impact of vari ance from plan, and assessed the need for corrective action. Planned, coordinat ed and completed financial planning for New Development, Production Support, Int ernal Initiatives, and Operational plan. Contributed as a member of a task forc e to review company expense on mobile devices. Volunteered for standard cost te sting with FOCUS initiative. Prospect Bank, Columbus, Ohio Residential and Commercial Mortgage Consultant Originated residential mortgage loan requests from external and internal referra l sources. Mortgage liaison between Commercial loan department and residential. From application to closing performed detailed and accurate analysis of the tr ansaction, including excessive analysis of corporationas and self-employed borro wers financial statements. Negotiated best pricing alternatives to enhance the Bankas yield, while fully assessing the risk associated with the transaction. P resented a professional image at all times, while effectively enhancing and main taining strong relationships with both internal and external contacts. M/I Financial Corporation, Columbus, Ohio

Mortgage Loan Officer One of five mortgage loan officers to originate all financing for M/I Homes, the leading homebuilder in Central Ohio. Coordinated and maintained at any given t ime a pipeline of over 200 loans from loan application through processing to loa n closing. Promoted M/I Financial mortgage loan programs, products, and custome r service to ten New Home Sales Consultants. Developed and managed customer rel ationships throughout construction process. Utilized conforming, non-conforming , FHA and VA Government loans, secondary financing, investor, and sub-prime fina ncing to provide borrowers with appropriate financing options. Bank First National/Unizan Bank, Columbus, Ohio Assistant Branch Sales Manager Assisted the Sales Manager in the overall operations of the Financial Center wit h a focus on customer service and business development. Developed and managed c ustomer relationships, both outside contacts and current customers. Ensured and provided quality delivery of financial services and products. Established supe rvisory practices with staff in order to motivate employees. Encouraged the dev elopment of group cooperation, teamwork, and communication of staff. Promoted f inancial services to community organizations. State Savings Bank/Fifth Third Bank, Columbus, Ohio Mortgage Loan Officer Provided customer service in all facets of mortgage loan process. Utilized sale s techniques to promote and market financial products. Originated mortgage and consumer loans for new and repeat customers. Processed construction and permane nt mortgage loans. Handled all aspects of mortgage loan closings. Attended and participated in State Savings Bank sales trainee program. Provided daily organ izational assistance to Senior Vice President. Upon merger with Fifth Third Ban k originated conforming, non-conforming, and permanent construction mortgages. Successfully achieved over $20 million in mortgage loan production. Rosedale Golf & Country Club, Bradenton, Florida Sales Administrator Supervised sales and support staff in daily organizational duties. Supported S ales Broker/Marketing Director with managerial and sales office necessities. Respond ed to Vice President/General Manager in all aspects of current contracts, closin gs, construction draws, and affiliated issues. Enforced fluid office procedures in order to maintain fairness to sales and support staff. Supported purchasers with customer service from contract to closing through construction and to fina l turnover of property. Coordinated all aspects of closing with financial insti tutions and Settlement Agency. Conducted closings as authorized representative for Seller. Monitored construction status along with Construction Supervisor. Maintained all sales, payroll, and personnel records and reports. Supervised sp ecial events and promotional activities to encourage sales. Re/Max Affiliates, Dublin, Ohio Licensed Real Estate Assistant Assisted in achieving national ranking of #98 Re/Max Realtor and #2 Re/Max Realt or ranking in Central Ohio for 1994. Achieved increased commissions for four co nsecutive years. Performed daily organizational tasks for Realtor. EDUCATION B.S. in Finance, Franklin University

ACHIEVEMENTS Franklin University Finance Association Member Ohio Real Estate License Ohio Mortgage Loan Officer License