Anna L. Goodwin 414 E. Pleasant Street, Davenport, IA 52803 (563) 322-5454 ag1200608@westpost.

net Professional administrator with knowledge of mental health recovery issues and s ervices, experienced with national 501.c.3 non-profit and the faith community seeking an opportunity to ap ply diverse skill in leadership, training, development or education in not for p rofit administration. Professional Experience Training Manager, NAMI Connection Recovery Support Program 10/07 12/31/10 Field Manager, Area 1 NAMI Connection 3/07 - 12/09 National Alliance on Mental Health (NAMI) Arlington, VA * Manager at the startup of a national mental health peer support program with a seven member staff * Managed all aspects of Connection program training materials, development, te chnical support and data reporting * Provided oversight for the recruitment process, training and implementation fo r over 140 Connection training events across the country * Assessed review materials from all training events throughout the country to provide strategic enhancements of materials, timing, and addition of new materia l to the training process Accomplishments: Developed Connection program materials including the Trainer Manual, Facilitato r Manual, four didactic Power Point presentations, Trained over 2500 facilitators and 200 trainers in 47 states over a four year p eriod Developed a three-day training of trainers curriculum that has been in place si nce 2008 and has become a model for other NAMI programs Presented a national webinar on volunteer recognition using Microsoft LiveMeeti ng Office Administrator, College of Business (COB) 3/03 - 3/07 Administrative Assistant, College of Business 2/00-3/03 St. Ambrose University (SAU) - Davenport, IA * Planned and implemented monthly COB meetings (40 faculty members) and bi-annua l Business Advisory Council meetings (30-55 attendees) * Assisted in writing COB reports and records, including preparation for 10-year Association of Collegiate Business Schools and Programs accreditation review, r eceived accreditation for Baccalaureate and Graduate Degrees * Maintained COB financial records; prepared contracts for over 100 adjunct facu lty * Reviewed all processes and organized office work flow to implement changes det ermined by the MBA management team * Provided administrative support for college faculty, staff and customer servic e for COB students * Edited and maintained the COB and Doctorate of Business Administration (DBA) w eb pages with FrontPage * Trained and supervised over 100 MBA research assistants * Supported Doctorate of Business Administration Program faculty and students w ith administrative and organizational assistance Accomplishments: Initiated and organized monthly meetings of 13 university graduate program admi nistrative assistants to encourage and enable cross-departmental knowledge shari ng and support Initiated and completed a University Graduate Program Operations Manual with te am of 13 graduate administrative assistants

Coordinated the logistics of sending faculty to teach MBA program in Shenyang China

Anna L. Goodwin, page 2 Parish Educator 8/90-6/95 St. Paul Lutheran Church - Davenport, IA * Provided oversight for all educational programs for a congregation of 2,000, a ssisted in developing congregational special events and celebrations * Prepared and maintained a budget for pre-school adult learning, including lib rary collection Accomplishments: Participation in the planning, the design, and use of an education wing additio n to the church facilities Completed all coursework to become an Associate in Ministry in the Evangelical Lutheran Church in America (ELCA) Additional Experience Retail Music Sales Representative, McKay Music - Davenport, IA 11/98-2/00 Collection Development Assistant, Talking Book Center for NW Illinois - Coal Val ley, IL 11/95-6/97 Education & Training Master of Pastoral Studies (MPS) St. Ambrose University (SAU) Davenport, Iowa May 2006 Coursework (non-degree) Wartburg Theological Seminary Dubuque, Iowa 1993-94 Bachelor of Arts, Liberal Arts, cum laude Olivet College Olivet, Michigan Specialized Training Certified Spiritual Director Prayer and Spirituality Center, SAU May 2006 Clinical Pastoral Education (CPE) Level I Genesis Medical Center, Davenport IA 2005 Professional Affiliations Vera French Housing Corporation Board Member, currently secretary/treasurer 10/ 04-present NAMI Scott County Ex-Officio Board Member 09/10-present American Society for Training and Development (ASTD) 2009 NAMI Scott County Board Member 2002-07 NAMI-Walks Scott County planning committee 2003-07