My final assignment as Inspector General gave me experience in crisis management , audit processes, and problem identification and resolution

(as every IG report was required to have a plan to resolve and correct findings). This proved very useful in situations involving planning and execution of international training exercises, Accreditation Inspections, long-range planning, project management, P &L analysis, and daily operations. I have over 15 years of experience in restaurant and club management in the (U.S . (Ft Harrison, IN, Ft Dix, NJ, Ft Collins, CO and Ft Benning, GA), Germany (Mun ich MWR Training Center), Korea (Camp Casey), Panama (Amador Officeras Club, Qua rry Heights SOUTHCOM Officeras Club and Guest House, Officeras Club Branch Manag er - Panama, and Deputy Director for Atlantic Personnel and Community Activities at three US Army Installations) and civilian markets in Pittsburgh, PA, Portlan d, OR (Restaurant Training Management Group), Salt Lake City, UT, and Phoenix, A Z. I am excited about the opportunity to teach management classes. I really enjo yed teaching Food and Beverage Management, Business Management for military and civilian managers and teaching several Management Courses and Communication for Officer Basic Courses at the Army School for Finance and Administration. I was directly involved as GM or training manager for several new start-up restaurants . I have experience in design and planning (construction and furnishing), market ing and advertising, contracting for new business, contracting and purchasing, b udgeting, recruiting and training new employees, and management for front and ba ck of house. I have completed all Military Club Management Courses, MWR (Morale,Welfare and R ecreation) Courses, Contracting, and Business Management, Budgeting and Marketin g Courses...and after gaining experience in all areas...taught them to military and civilian entry, mid-level, and upper-level managers. I have completed Nation al Foodservice Management Certification, Food Handleras Certification, and Blood Borne Pathogen Certification. I worked for Allegheny County Health Department ( PA) Restaurant Inspections Branch and wrote several articles for Cornucopia Mag azine. And, was a Preventive Medicine Specialist (initially) in the Army and res ponsible for performing Food and Beverage Inspections and Restaurant/Club Sanita tion Inspections, among many other health-related tests (including insect/rodent evaluations, water and air testing, airflow and lighting analysis, and environm ental testing). I learned P&L principles from Restaurant Managers first, then Cr iminal Investigations Division, as I was sent to an assignment to fix problems. It was a great training experience and it gave me insight that was very useful. I became skilled at analyzing P&L statements and identifying potential problems. Budgeting was fun and pretty easy after developing Annual Operating Budgets, sh ort and long term budget plans, and 5-year plans for a dozen activities simultan eously. I studied Kenny Blanchard-style abottom-up management techniquesa and completed Organizational Effectiveness Training, and the aTrain the Trainera Program. Sincerely, Todd Olehausen

Todd R. Olehausen 2419 W Maldonado Dr, Phoenix, Arizona 85041 Cell Phone: (480) 735-1054 Email Address: to125ff54@westpost.net EMPLOYMENT HISTORY: Faculty Instructor, Arts Institute of Phoenix, Jan 2011 a" Present Teach Hospitality Financial Management a" CU 380 This course deals with Macroeconomics and Microeconomics . This is the only cour se that Iam teaching this quarter. Course hours are 6-10 pm on Wednesday nights only, through March 23. Director of Facilities, Southwest College of Naturopathic Medicine, 2007 a" Sep 2010 I plan, budget, and coordinate all Buildings and Grounds maintenance and constru ction projects, requirements for special activities, conferences and seminars, a nd anew worka projects. I manage a small staff of three maintenance technicians and two custodial personnel for all operational needs of four buildings (88,500 sq ft) on 9 Acres of property which includes green gardens, two water features, desert-landscape garden, botanical gardens, parking areas, and a five-level park ing structure. The Medical Center is geographically seperate and requires specia l considerations for environmentally sensitive patients and OSHA-Healthcare. I a m responsible for supervision of all service and maintenance contracts and insur ing compliance for all required inspections. I have implemented numerous Campus improvements in several areas of operation, to include: 1. Designing and installing major electrical lighting upgrades (interior and ext erior) improving the quality of lighting in classrooms, labs, exam areas, and st aff/faculty areas and installing new, energy-efficient lighting outdoors, which resulted in a first year energy reduction of 22% (Net savings $13K in Year 1 - a fter materials and Labor-Estimate Year 2+ to net $30K per year a" after projecte d 2010 rate increase). 2. Implementing agreen philosophya initiatives which introduced 20-40% recycled paper products and reduced packaging, and environmentally-friendly cleaning solu tions that meet all OSHA sanitizing requirements, have no fragance, and are both , effective and economical (total 45% cost reduction from previous supplies- $19 K-Year 1). 3. Developing a Campus Emergency Preparedness Plan. I am a member on committees for Strategic Planning, Master Planning, Medical Cen ter Planning, Medical Center Safety, and I am responsible for Campus Safety, Cam pus Security, OSHA Compliance and Training, Bio-Hazardous Materials and Complian ce Training. Campus Director, International Institute of the Americas, 2006 - 2007 (Displaced due to corporate sale and reorganization) Directed the IIA Mesa campu s, with the mission to increase the campus enrollment as fast as possible and re establish IIA Mesa in the career education market. I averaged 99% retention of s tudents and developed a comprehensive marketing plan. I tripled the 2006 number of new enrollments in January and February of 2007 and set a 3-year record in Au gust of 2007. I changed maintenance and service support contracts saving 45% and renogotiated Lease saving 30% over previous rates. I completed several feasibil ity studies and determined all requirements for a planned curriculum revision. I Applied Lead Six Sigma principles. Prior to Mesa, I directed the West Valley Campus where I was responsible for inc reasing the campus enrollment by 25% in four months. I received complimentary re marks from the accreditation inspection (ACICS) where the campus was without a s ingle significant finding (copy available). In October, the President and Board of Directors elected to consolidate campuses, moving the West Valley students, s taff, and faculty to the larger (and under utilized) Phoenix Campus. The Corpora

te office was then moved to the West Valley Campus location.Throughout this cons olidation and relocation, I managed movement and transition of all students, sta ff and faculty, and the transfer and placement of furniture/supply assets. Manager, Rumbi Island Grill, 2005 - 2006 Based in the Salt Lake City area, this rapidly expanding New Brand proposed 10 s ites in the Phoenix area by the end of 2007. I was responsible for pre-open mark eting and community introductions. I was on-site throughout the construction pro cess. After construction was completed, equipment and furniture installed, I was responsible for hiring and training employees prior to the Grand Opening. I ach ieved record sales and all percentage guidelines were on-target (labor expense w as even lower than prescribed). By the end of the second month of operations the Arcadia store realized $60K net profit (Corporate had projected $196 profit in Year 1). This is spectacular for a new operation/new brand name/new area. In tra de, I consistently worked 80-90 hours per week for eight months. I assisted in o pening two stores in the SLC area and three in Phoenix. Self-Employed, 2001-2005 Facilities Manager I was responsible for nine apartment buildings in three seperate complexes, The St. Cloud Business Center (an office building located in the historic district w ith 25 contracted businesses-including the Mayoras private business offices), a Charter School, and a large Church with Day Care Operations in Saint Cloud, MN. I was responsible for oversight of contracts for all out-sourced repairs and con struction, refuse removal and snow removal, and interfaced with city public util ities for payment and service. Duties also included coordinating inspections wit h the health department, boiler inspections, fire safety inspections, DES inspec tions, and elevator inspections. Crisis Management Specialist National Conference Planning, Business Plan Strategy Development, Technical Writ ing -Administrator for a Clinical Medical Laboratory in Kent,WA a" 2 years -Business Manager for an integrative medical practice based in MN a" 6 months Inspector General, US Army, 1994-2001 Field Operations Officer, responsible for training, travel and coordination. Ser ved as liaison officer with Army Reserve Commanders. Planned office budget, prep ared inspection reports and survey analysis for submission to US Army Headquarte rs. Responsible for on-site Organizational Effectiveness Training, troubleshoot ing, and problem resolution. Responsible for developing the travel schedule for inspections and assembling a qualified team of inspectors to identify problem ar eas. Responsible for developing training packages to educate military managers. Director of Marketing and Services, US Army, Walter Reed Army Medical Center, 19 93-1994 Responsible for all government purchasing contracts. I developed site plans and preparations as well as floor plan designs for installation structure remodels a nd acted as project manager. I supervised the remodel of the Morale Support Acti vities building to include a new, state-of-the-art circuit weight training facil ity. I met with Hospital planners to design a drive-through pharmacy with minima l disruption or relocation of WRAMC departments. I developed marketing plans and coordinated schedules and monthly advertising for multiple Installation-wide ac tivities. I was the project officer for the Army Installation of the Year Progra m which resulted in the award of a $1M grant. I changed the old system of Wareho use Management to a Delivery-On-Demand system which netted very significant savi ngs for WRAMC. I coordinated several Fund Raising events for Ronald McDonald Hou se.

Business Operations Trainer/Developer, US Army, Department of the Army Headquart ers, 1989-1993 I was the US Army Military Club Operations/Business Specialist. I co-developed (with the University of Nevada, Las Vegas) the aAdvanced Military Club Operations Course,a which has been delivered to military and civilian Food and Beverage Managers worldwide. Conducted on-site training and classroom cour ses for Community Acitivities Business Managers on military installations throug hout the United States, Germany and Korea. Courses that I developed and delivere d include: Business Marketing and Advertising, Marketing Plan Development, Busin ess Management, Business Accounting and Budgeting, Inventory Control Procedures, Purchasing and Contracting, Effective Business Communication, Military Club Man agement, Construction a" Layout and Design, and Business Management for Child De velopment Centers. Community Operations Officer, US Army 1982-1989 Responsible for all aspects of daily operations and management of multiple reven ue-producing activities on military installations in Panama, Honduras, and India napolis, Indiana. Business activities included: Full-Service Restaurants (Office ras Clubs, NCO Clubs, Enlisted Clubs and All-Ranks Clubs), Golf Courses (with Pr o-shop, 19th Hole Restaurants, and cart rental operations), Dinner Theaters, Tem porary Lodging Facilities, Bowling Centers, Recreation Centers with Swimming Poo ls and Racquet Sports, Child Development Centers. Some noteworthy accomplishments include: innumerable VIP functions for key Milit ary, State, and Federal Officials, Foriegn Military Officers and Political Digni taries. I was Project Officer for the US-sponsored Pan-Am Games, Defense Operati ons-Central America event series, 2 Special Olympics, Joint Services Marathon- P anama, 2 Multiple-Installation Community Fairs, USO Program-Central America, and was Mo rale Support Officer for Army Operations-Honduras. Administrative Operations Officer, US Army, Fort Meade, Maryland, 1980-1982 Upon completion of Officer Candidate School and my Officer Basic Course, I serve d as Adjutant. I was responsible for daily operation of the Records Storage Area , Copying Machine Program, Mail and Distribution Center, and Post Reference Libr ary. During this period, I was Project Coordinator for a major construction/remo del of the Post Headquarters building (which housed all of my office areas). I c ompleted correspondence courses in Structural Engineering a" Frame building and Warehouses. I was supervisor for the Personnel Actions Office for the entire ins tallation and area retiree support services (over 45,000). I served as Master of Ceremony for Special Awards Ceremonies and Parades. Assigned as Alcohol and Dru g Education Officer, I provided required annual and special training to military units at Ft Meade and NSA. Medic, US Army, 1977-1980 I entered the US Army as a medic. I was certified in Tropical Medicine, Advanced Clinical Specialist, Preventative Medicine, and Occupational Health and I recei ved additional certification as Audiologist, Communicable Disease Specialist, Al cohol and Drug Team Trainer, and Foodservice Sanitation Manager. I was an ambula nce driver during a hurricane recovery operation in New Jersey. I conducted rout ine environmental safety tests (water tests, lighting and air flow tests, food s ervice sanitation inspections) at five Army Installations and required air flow and airborne chemical/contaminate tests at three military research areas and per formed emergency rescue cabin evacuations on the navy ammunitions ships USS Nitr o and USS Saribachi. I reviewed requirements and specifications for construction of hospitals and weapons firing ranges in New Jersey. I assisted NJ State Poli ce in firing range toxic exposure testing.

TRAINING and AFFILIATIONS:

DBA, Business Management, 2003 (Ashwood University) MBA, Hospitality Management, 1999 (Ashwood University) Completed post-graduate courses in Epidemiology (Univ. of Pittsburgh, Graduate S chool of Public Health) and International Business (Univ. of Chicago and Central Michigan University) BS Biology/Sociology, 1993 (Washington and Jefferson College) Advanced Restaurant Management (Harrah School, Univ. of Nevada, Las Vegas) US Army Club Management Course US Department of Defense Purchasing Contracting Course International Club Management Course Joint Service Military Special Functions Workshop Community Management I, II, and III Staff and Faculty Development Course ACICS Accreditation Workshop National Applied Foodservice Sanitation Executive Club Management Course ACHIEVEMENTS: Major, US Army Retired US DOD Civilian Achievement Award for Advanced Management Training/Development, CFSC, Headquarters, Dept of the Army 2nd Award a" US Army Meritorious Service Medal for Commanding Field Operations, Panama 1st Award a" US Army Meritorious Service Medal for Commanding Community Operatio ns, Panama 6 a" US Army Commendation Medals 2 a" Department of the Army Commanderas Award for Civilian Service