1804 JOYCE COURT a LITTLE ROCK, AR 72204 DOaA AKDAMAR 2509 Volcanic Drive a Benton, AR 72019 a (501) 681-1580

a da12983e0@westpost.net SUMMARY Professional manager with over 16 years experience in business development, personnel management, store operations, and sales. Strong leadership and motivational skills; proven ability to quickly build rapport, establish trust, train and motivate people of all levels. Recognized for professionalism, positive mental attitude, commitment to excellence, and demonstrated ability to communicate and interact effectively with senior management, associates, and customers. Big-picture focus on company goals has produced increased efficiencies in unit productivity and sales. Master of Business Administration in Management. AREAS OF EXPERTISE a Decision-Making Authority a Competitive Product Positioning a Team Building and Leadership a Event and Meeting Planning a Executive Presentations/Seminars a Sales Training and Development a Budgeting/Financial Management a Problem Solving/Troubleshooting a Customer-Driven Management a Business Assessments a Relationship Building a Brand Loyalty and Corporate Image a Productivity Improvements a Strategic Sales Planning a Budget Management a Expense and Inventory Control a Interviewing/Training/Developing Personnel PROFESSIONAL EMPLOYMENT SEARS HOLDING CORPORATION, LITTLE ROCK, AR 2009-2011 _ASSISTANT STORE MANAGER, HOME IMPROVEMENT_ Managed sales and merchandising of three business units with total sales of $8 million annually. * Developed and monitored individual sales goals for consultative sales associates. * Supervised a team that provided merchandising of sales floor. * Achieved 11% annual sales increase combined in Lawn and Garden and Sporting Goods business units by focusing on customer oriented

presentation. * Increased Tools sales by 12% annually by promoting innovative products. * Lowered payroll expenses by 3.5% by achieving 98% sales floor coverage through precise scheduling. TARGET, NORTH LITTLE ROCK, AR 2004-2009 _EXECUTIVE TEAM LEADER _ ETL a" Softlines & Guest Experience 2006 a" 2009 a ETL a" Hardlines 2004 a" 2006 Accountable for all salesfloor operations while driving profitable sales, presenting customer ready salesfloor, and modeling proactive customer service. * Lead 160+ team members that deliver convenient and memorable shopping experience to shoppers by keeping the salesfloor filled and accurately priced. * Ensured all work centers performed their tasks to drive in-stock process. * Provided professional customer care to resolve any issues. * Interviewed, trained and developed talented team members. * Evaluating team leader, specialist, and team member performance and providing feedback. * Scheduling team members to meet business demand and payroll budget requirements. DOaA AKDAMAR 2509 Volcanic Drive a Benton, AR 72019 a (501) 681-1580 a da12983e0@westpost.net RENT-A-CENTER, LITTLE ROCK, AR 1994-2004 _STORE MANAGER_ The largest rent-to-own company in the United States. Accountable for all store operations, including customer service, sales, collections and marketing and employee training. *

Grew store revenue by 17% in three years. * Increased store size by 37% through focused marketing. * Increased annual revenue by $187K in 2003. * Exceeded monthly sale/volume goals by 5.5% for year 2003. * Trained 8 future assistant managers and 3 store managers. * Increased customer satisfaction rating from 67% to 98.6%. * Identified/corrected operational overhead and reduced operating expenses through streamlining field operations. SIPE MINISTRIES INC, D.B.A. PROFESSIONAL EDUCATORS, LITTLE ROCK, AR 2003-2010 * Functioning as a consultant during network installation project. * Providing maintenance and updating services for the current computer network. * Vice President of Board of Directors, member of Finance/Auditing committee, member of Marketing/Advertising committee. EDUCATION UNIVERSITY OF ARKANSAS AT LITTLE ROCK MASTERS OF BUSINESS ADMINISTRATION, December 2003 * Emphasis on Computer Information Systems BACHELOR OF BUSINESS ADMINISTRATION, May 1994 * Degree in Management * Degree in General Business