John E Spriggs Montpelier, Virginia Mobile: 703.509.5068 Linked In Public Profile: http://www.linkedin.

com/in/johnespriggs Experienced IT Project Manager with over 20 years of demonstrated expertise comp leting projects on time and within budget SUMMARY OF QUALIFICATIONS * Adept oversight of all facets of project nning; change / risk / issues management; & * Excellent communication skills. * Builds strong working relationships with ooperation. * Effective multitasker. Efficiently plans * Strong Technical and Business Management EXPERIENCE Capital One Financial Services, Richmond, VA 2010 - Current Senior Agile Project Manager for IT eCommerce Services, Enterprise Online Servic ing (EOS) * Internet Single Sign On (iSSO) Integration Program transfers identity managem ent functions EOS to iSSO. * Centralizes ID Management. Enables iSSO to add value as an enterprise level a pplication. * Oversee all technical aspects for EOS Delivery of iSSO functionality, includi ng overseeing creation of schedules, documents, and specifications for contracto rs, vendors, and consultants. * Act as central point of contact for Business Systems Analysts, Technical Supp ort, Design, Development, Quality Assurance and Implementation specialists. * Document and report findings to facilitate problem resolution. Managed 1000 p erson hours of staff time per month delivering project requirements, design, dev elopment and testing services. * Coordinate all Capital One policies & procedures specific to website login, d ata cleanup, data conversion, update security questions, change username/passwor d, forgot username/password, & enrollment. * Manage multiple vendors. Coordinate with Capital One infrastructure, architec ture, governance, compliance, and performance management representatives. * Create and maintain project schedule and database documentation, and act as E OS Delivery liaison between a dozen or more Capital One departments involved in iSSO Program. Profiles International, Richmond, VA 2007 - 2010 Strategic Business Partner Represented the fastest growing, most progressive assessment company in the worl d with over 40,000 clients and 700 offices worldwide. Keane Federal Systems, McLean, VA 2006 - 2009 Microsoft SharePoint - Deployed & Managed * Increased responsiveness of IT to business needs and reduced the number of pl atforms * Enhanced interoperability support. Built a scalable architecture with support lifecycle. Includes initiation & pla guiding QA teams. coworkers & clientele. Facilitates c and prioritize projects. skills.

for Web services and interoperability standards including XML and Simple Object Access Protocol (SOAP). * Assisted users to create sites, initiate workflows, self-provision applicatio ns, access back-end data, define security at a per-item level, restore deleted i tems, and complete other tasks without involving IT.. * Simplified deployment, management, and system administration. Managed a Web s erver farm, deploying new pieces of content, and managing synchronization across those sites. Keane Federal Contracts - Proposal Cost Manager * Gather cost inputs and processes data through Microsoft Project, Excel, and / or Pricing software * Create required Cost Reports and analyze cost elements * Lead Basis of Estimate process and review work of others * Identify data inconsistencies within Cost Volume estimates and ensure correct ive action taken * Experience with Microsoft Project, Excel, Visio, Access, Word, PowerPoint, Lo tus Notes, Freemind, Adobe Reader software * Work confidently and accurately under tight time constraints. Operate with a sense of urgency. * Interface effectively with all levels of a Proposal Team or Program Managemen t Team Contract: FBI Headquarters Washington, DC Enterprise Architecture Unit Manager - Office of the Chief Information Officer Summary: Managed senior level architects in developing business, infrastructure, application, technical, and service architectures for the Federal Bureau of Inv estigations. * Responsible for design and deployment of a Telelogic System Architect v10.4 s ystem. * Supervised senior architect and database administrator in deploying a Microso ft Access database supporting standard and ad hoc reporting to Senior Level Mana gement. * Obtained approval from Senior Level Architects for a Microsoft.Net SQL Server deployment of Telelogic System Architect integrating with Metier Worklenz, a co mprehensive project portfolio management tool. * Managed integration efforts with the Investment Management Unit providing OMB Exhibit 53 data. * Integrated Project Management Unit data into Enterprise Architecture reposito ry. * Utilized Microsoft.Net SharePoint Server 2001 to find, share, and publish bus iness information. * Managed integration of Microsoft.Net SQL Server 2000 to store, retrieve, and analyze structured EA XML data with Telelogic System Architect v10.4 and Metier WorkLenz v5.0. * Managed integration efforts between Business Process Engineering and Enterpri se Architecture teams. * Achieved Level 4 on the GAO and OMB EA Maturity Models. Environment: IBM Telelogic System Architect, Microsoft.Net SharePoint and SQL Se rver, MS Access, MS Project, MS Outlook and MS Office products. ManTech International Corporation 2003 - 2006 FBI Task Force - Crystal City, VA 2003 - 2006

Senior Management IT Consultant Summary: Branch Manager led a small team of highly effective Enterprise Architec ture (EA) leads within the Chief Information Office of an FBI Task Force. * Interacted closely with Senior Level Government counterparts, users, and cust omers comprised of twelve different homeland security and law enforcement orient ed agencies. * Managed and maintained oversight of multiple EA initiatives impacting any one or more of the Counterterrorism, Homeland Security, Risk Assessment, and Law En forcement Investigative Support operating units. * Worked collaboratively with EA government leadership, customer EA representat ives, and clients to assess needs, resolve problems and set, manage and meet EArelated expectations. * Acted as IT Governance liaison to the OCIO EA Director and the EA Steering Co mmittee providing leadership, management and support to investment owners as the ir projects came before this committee and others for periodic review. * Broad-based and in-depth technical knowledge included high-level understandin g and familiarity with the following: * * * * * * * * * * User requirements definition process Business architecture and functionality Data and application component architecture Technology standards Network infrastructures Software engineering project lifecycles Data and metadata standards Design and application of taxonomy Service Oriented Architecture Configuration and change management

Top Secret and above Clearance - FBI, White House, and CIFA PMP Trained by George Washington University Affiliate Northrop Grumman Corporation, Washington, DC 1996 - 2003 Executive Office of the President of the United States Senior Systems, Applications & Security Expert PRESIDENTIAL EMAIL SYSTEMS Designed, coordinated and guided development, deployed, and managed world-class secure systems for White House Internet electronic mail serving the President, F irst Lady, Vice President and his wife. Secured systems against all forms of service attacks, intrusion detection and pr evention, storming detection and prevention. White House mail security systems n ever compromised or service stopped by Internet attackers during my tenure since 1996. Daily average volume for President grew from 2,000 in 1996 to 13,000 mess ages in 2003 with peak volume around 70,000 messages a day. 9 million Internet m ail messages received since Jan, 2001. VIP THREAT DETECTION Designed, coordinated and guided development, deployed, and managed automated th reat detection and reporting system. Interfaced with White House, Executive Offi ce of the President Correspondence and Security staff, U.S. Secret Service, and FBI investigators. System responsible for identification and verification of thr eats against the President, his family, and terrorist threats directed at the Pr esident and the White House.

23 MILLION RECORDS MANAGEMENT In 1996, the Executive Office of the President employed a single Lotus Notes ser ver to collect and process less than 10,000 electronic mail messages per day for Presidential and Federal National Archives Records. Coordinated and guided the design and development of a multi-server Lotus Domino records management system employing three servers. Since the beginning of the 2001 Bush Administration, this system has collected a nd processed 23 million electronic mail messages. Designed and utilized automate d and staff auditing procedures to verify completeness of collection and process ing. WEB SERVICE: ASK THE WHITE HOUSE Designed and managed the implementation of this online interactive forum, the fi rst of its kind in politics. It allows citizens to interact with Bush administra tion officials and others. http://www.whitehouse.gov/ask/ Launched in April 2003, citizens have participated in over 200 online discussion s with Cabinet Secretaries, Senior White House Officials, and behind-the-scenes White House professionals. SECRET SERVICE INTERFACE Physical security at the White House and Executive Office complex in tightly con trolled by the U.S. Secret Service. Designed, coordinated and guided development , deployed, and managed a Lotus Domino interface for White House and EOP staff t o request USSS review of visitors prior to allowing access. Automated electronic mail enabled system originally required to handle 100 visit or requests per day. System expanded to support Intranet access and large party Social Office requests. System now handles over 500 visitor requests per day ser ving thousands of individual visitors to the White House and EOP complex WHITE HOUSE LIST SERVER The White House Press Office is a vital news source of national and internationa l importance. Worked with White House, EOP, and vendor staff to specify operatio nal requirements for a secure Internet list server. Coordinated deployment, conf iguration, acceptance testing, and security hardening of two-server list managem ent system. http://www.whitehouse.gov/email/ Developed the White House Web site two-step, "double opt-in," process to protect citizen privacy. First, a subscriber must affirmatively choose to receive e-mai l updates by filling out the subscription form. Second, a message is sent to the e-mail address submitted during the subscription process to verify the person a t that address actually wants to receive e-mail updates from the White House. System supported 100,000 subscribers with daily time-sensitive news releases to White House Press Corp and other major news outlets around the world. Maintained computer system providing major newswire feeds from Associated Press, United Press International, Knight-Ridder, DowVision, LA Times/Washington Post, and others for the White House Press Office and National Security Council. OFFICE OF THE WHITE HOUSE In concert with Lotus Domino, Microsoft network, Sun Sparc, IBM mainframe, and I

nternet security professionals helped design, deploy, and maintain a highly secu re, world-class electronic mail Intranet and Internet gateway system for the Exe cutive Office of the President of the United States. The system provides fax, pa ger, and Blackberry services for the Office of Administration, Office of Managem ent and Budget, the White House, and a dozen other offices within the EOP. Well over 1 million messages a month pass through these systems. Provided 24x7 o n-call services 365 days a year since 1996. Developed, deployed, and maintained a mail system monitoring system providing fifteen minute and 30 minute updates o n the status of all the mail servers and gateways in the EOP complex. System con tinuously monitored by EOP Data Center operators. DEPLOY HARDWARE/SOFTWARE TO DATA CENTERS Worked with the EOP OCI and Data Center staff to create a deployment plan for de ploying hardware and software into the EOP-DC, as specified in the detailed desi gn for Lotus Notes servers supporting the Office of the Vice President; for HP U nix servers supporting Presidential Email processing, threat detection, and reco rds management; for SAN - Storage Area Network and recovery systems; for Microso ft Exchange servers and SMTP gateways; for List Servers; and a variety of other hardware and software systems. CONFIGURATION MANAGEMENT Identified the attributes that defined every aspect of the configuration items w ithin my areas of responsibility, which included all Lotus Notes servers, Record s Management servers, News Feed Servers, List Servers, Threat Detection processo rs, Firewall Servers, Virus Detection Servers, and Electronic Mail gateways. Rev iewed and approved hardware and/or software that end-user electronic mail or rec ords management purposes. These attributes were recorded in configuration docume ntation and baselined. Reviewed change requests effecting my areas of responsibi lity against baselined attributes and recommended formal configuration change co ntrol actions before events were changed. Participated routinely in configuration change control processes and approval st ages required before changing a configuration item's attributes and to re-baseli ne them. Consulted configuration status accounting data routinely evaluate configuration baselines associated with each configuration item at any moment of time. Conducted periodic configuration audits both functional and physical configurati on audits. The audits typically occurred at either delivery or at the moment of effecting the change. My functional configuration audit ensured that functional and performance attributes of a configuration item were achieved. The physical c onfiguration audits ensured that configuration items were installed in accordanc e with the requirements of its detailed design documentation. OPERATIONS AND MAINTENANCE SUPPORT Worked with OA, CIO, and DATA CENTER staff to build and configure the EOP Produc tion O&M support with new solutions and detailed designs for the DATA CENTER. De veloped and maintained a Microsoft Visio Network & Functional Diagram and suppor ting configuration data that was deemed to be Top Secret with Need to Know limit ed distribution. The diagram and supporting documentation contained the followin g information: * All networking and connectivity, in coordination with the OA Network team * All storage, SAN, mirroring and related systems, in coordination with the OA Storage team

* All servers and related equipment, racks, cabling, etc., in coordination with the OA Open Systems team The software installation and configuration, including operating systems, virtua lization, management, disaster recovery and related components were maintained b y their respective staff components and summary information were noted on the Ne twork & Functional Diagram. EOP FIREWALL UPGRADE Performed full system deployment checks to ensure operational capability on the EOP Firewall system. Reviewed vendor provided deployment documentation and verif ied information provided in the form of OA standard build sheets, as well as an updated "as-built" version of the detailed design documents. develop a detailed Test Plan containing all test scripts, associated activities and schedules neces sary to verify that the system satisfies requirements and meets design specifica tion. * Worked with vendor staff to create test cases for failover and recovery of co mplete applications with associated data. * Test cases included load, performance, and/or volume testing to guarantee acc eptable system performance response and processing times during functional testi ng. * Worked with OA and SECURITY staff to execute the test plan. * All executed test scripts were documented in test logs along with defects and observations. * Test scripts were re-executed after defect resolution were instituted. * A test report was prepared that summarized test results and included full det ail test logs. * The test plan and test report were used as input to the EOP OA Certification and Accreditation process. * Trained existing DATA CENTER staff of approximately fifteen users on three sh ifts (3-5 operators per shift) in a 24/7 DATA CENTER operation. * Configured applications (servers, software, databases) for multi-site operati ons. * Tested application failovers from EOP OA DATA CENTER to EOP FAILOVER SITE. LOTUS NOTES APPLICATION SERVERS Work with EOP OA and SECURITY OFFICE staff to perform full customers/user tests of EOP LOTUS NOTES applications and associated databases. Worked with staff and customers to perform full functional tests. Provided test plans and test reports for EOP Certification and Accreditation support, including updates or developme nt of the system security plan, interconnection agreement, privacy impact assess ment, system certification and accreditation, security testing, and other requir ed documentation. Performed load, performance, and/or volume testing to guarante e acceptable system and application performance response and processing times du ring functional testing. Trained customers/users as required. Developed detail O perations Support plans with associated activities and schedules. Worked with DA TA CENTER and SECURITY staffs to perform monitoring and troubleshooting for appl ications, databases and network connectivity. Monitored backup and data synchronization between EOP DC and EOP FAILOVER SITE t o ensure needs were met. Monitored and diagnosed operational problems related to testing and development capabilities. Trained existing staff of approximately f ifteen users on three shifts (3-5 operators per shift) in a 24/7 DATA CENTER ope ration on the operations and maintenance of LOTUS NOTES servers for EOP OA, OMB, OVP, and the WHITE HOUSE. Assisted in conduct annual testing per EOP IT Securit y Orders.

CHANGE MANAGEMENT - CM SUPPORT Reviewed Change Management processes and procedures on all LOTUS NOTES, Electron ic Mail Gateways, Records Management Systems, List Servers, Threat Detection Ser vers and News Feed Servers within the EOP DATA CENTER production and Test & Deve lopment environments. Provided recommended changes to the CM process and procedu res that reflected EOP enhancements. Assisted in identifying the appropriate res ources required to perform change management specific to EOP environments. Assis ted in identifying the appropriate resources required to perform configuration m anagement, patch management, future technology refreshes specific to EOP environ ments. Spriggs Consulting, Herndon, VA 1996 - 1996 Consultant - Completed consulting contract with AIRINC of Annapolis, MD. Project for Senior Vice President studying the use of digital signature technologies in Federal Aviation Administration pilot certification process. Andrew Corporation, UCI / Unified Communications Inc, Arlington, VA 1993 - 1995 Consultant SCO Unix Systems Provided system design, deployment, configuration, and installation services for SCO Unix-based electronic mail switching system. Supported mail transfer agents for Lotus Notes, Microsoft Exchange, TCPIP Simple Mail Transfer Protocol system s, and international X.400 electronic mail systems Digital Signatures On contract with Federal agency to explore the possibility of providing digital signing and digital signature certification systems. Assisted in the design of p ilot projects to test the feasibility of deploying a digital signature certifica tion hierarchy within the Federal Government. Advised senior Government lawyers and executives on technical and business implications of digital signature techn ologies. AAC Associates, Inc, Vienna, VA 1987 - 1993 Product & Project Manager Electronic Mail Gateways Primary responsibility for the successful introduction of an electronic mail gat eway between VAX Message Router and PC LAN mail systems such as Lotus cc:Mail, L otus Notes, Microsoft Exchange, Microsoft Mail, and 3Com Mail. MBLink Mail Exchange is a family of distributed peer-to-peer mail system gateway s patterned after the X.400 messaging and X.500 directory standards. These low-c ost, high-function software solutions provide transparent and seamless integrati on for electronic mail systems. Full directory synchronization is available. The users of one system can address users of other systems through MBLink(r) Mail E xchange without either knowing they are using a gateway. Conceived, evaluated and determined new product features. Managed an email produ ct line from concept to final release, maintained product focus and vision. Desi gned and coordinated the overall product creation from concept, engineering, mar keting, finance and production before launch. Typically worked in cross-functional teams to keep the creative, technical, and business people focused. Recognized as the principal resource for product inform ation. Guided development efforts by maintaining close customer contacts along w ith strong technical knowledge of different electronic mail systems. Worked with

in-house support and sales staff. Along with other senior executives helped negotiate U.S. and international distr ibution systems for this startup electronic mail gateway developer. Computer Trainer Primarily responsible for completing user training on a variety of desktop syste ms on contract to the Naval Sea Systems Command in Crystal City, Virginia includ ing Lotus cc:Mail, Lotus Spreadsheet and WordPerfect. Regularly reported on over all project status in accordance with contract specifications. Participated exte nsively in evaluation and planning efforts for a new electronic mail system and gateway services for 2000 NAVSEA users. Technical Writer Wrote and edited original documentation, such as equipment manuals, appendices, and operating and maintenance instructions. Researched technical information. Pr epared illustrations, photographs, diagrams, and charts; and assist in graphic l ayouts. Tested software for accuracy and usability. Projects involved preparing individual sections of complex manuals or other technical documents, and organiz ed the complete production of basic manuals. Spriggs Enterprises, McLean, VA 1983 - 1987 Consultant - Completed a variety of small business consulting contracts providin g business analysis and computer system and networking services. Newbury Junior College, Boston, MA 1982 - 1983 Instructor - Taught Microeconomics, Business Organization, and Math. Spriggs Enterprises, Tuscaloosa, AL 1979 - 1982 Consultant - Taught Microeconomics at the University of Alabama. Completed consu lting contract with the Juvenile Court of Tuscaloosa County Alabama providing ju stification for county-wide juvenile detention facility. Strategic Planning Institute, Cambridge, MA 1978 - 1979 The PIMS (Profit Impact of Market Strategy) Program is the only strategic inform ation database of real world data, at the business and line of business level in the world. Refer to http://www.pimsonline.com for more information. The PIMS Pr ogram of the Strategic Planning Institute, originated at the General Electric Co mpany, and further refined at the Harvard Business School, includes the real wor ld business performance experiences of more than 3,000 businesses representing 1 6,000+ years of data. The PIMS project is a large scale study designed to measure the relationship bet ween business actions and business results. The project was initiated and develo ped at the General Electric Company from the mid-1960s and expanded upon at the Management Science Institute at Harvard in the early 1970s. Since 1975 The Strat egic Planning Institute has continued the development and application of the PIM S research. The comprehensive profiles of over 3,000 strategic experiences constitute this u nique data pool. The items of information were collected by PIMS' trained profes sionals working directly with participating companies to assure data integrity. The data covers the important characteristics of the market environment, the sta te of competition, the strategy pursued by each business and the results obtaine

d. Taking a data-driven, empirical approach, PIMS has provided insights that have h ad a profound impact on business strategy thinking. PIMS principles are taught i n most business schools; PIMS data has been used in dozens of academic articles; and PIMS theory guides the thinking of senior executives in major companies aro und the world. Completed survey of Fortune 500 business strategic planning executives to determ ine explanation for abnormal business profit performance. Congressional Research Service, Library of Congress, Washington, DC 1975 - 1978 Senior Economist, GS-0110-13 - Served the United States Congress as a Senior Eco nomist in the Business & Industry Section, Economics Division, Congressional Res earch Service. Prepared objective, non-partisan nd reports on issues of national l consultation and assistance to public policy issues throughout analytical studies and descriptive and backgrou or international significance. Provided persona congressional committees, Members, and staff on the legislative process.

Participated in or led a team on research projects and seminars. Provided public policy and legislative analysis and consultation to congressional committees, M embers, and staff at increasingly sophisticated levels. General Services Administration, Falls Church, VA 1974 - 1974 Accountant, GS-0510-9 - Indian Trust Accounting Division of GSA provides account ing services to the Department of Justice on Indian trust funds. It assists in t he defense against Indian tribal claims by providing accounting reports, other e vidential materials, and expert witness testimony pertaining to accounting polic ies, practices, and procedures. Touche Ross & Company, Birmingham, AL 1973 - 1974 Auditor - Developed an understanding of the company's audit approach, methodolog y & tools. Established working relationships with client personnel. Performed an alytical review of audit documents. Reviewed client accounting and operating pro cedures and systems of internal control. Identified accounting and auditing issu es. Performed research to solve issues that arose during tests and audit procedures. Exhibited a professional, business-like demeanor. Prepared financial statement reports and documentation supporting company's audit opinions. Applied concepts of risk assessment. Designed and performed tests of internal co ntrols. Provided recommendations for improved controls and enhanced business eff iciency. Possessed excellent professional oral and written communication skills. U. S. Air Force, Various locations 1968 - 1973 Electronics Technician - Telecommunications technician repairing ground radio eq uipment. Quality control inspector. Ensured the protection of the life and prope rty of the people and aircraft that depend on the accuracy and reliability of Ai r Traffic Control and Landings System. Demonstrated ability to investigate, analyze, diagnose, troubleshoot, repair, ma intain, modify, calibrate, install, verify and perform quality control and indep endent certification of ground radio equipment and facilities used to support th

e mission and other Air Traffic requirements on the Air Base. Installed, modified, tested, repaired, overhauled, calibrated, maintained and ve rified/certified performance of geographically dispersed equipment throughout th e base, most complex integrated and interfacing electronic systems consisting of numerous interrelated subsystems. Determined when systems were operational or when to advise the removal from oper ation for repair or troubleshooting. Diagnosed cause of equipment degradation an d malfunction of geographically dispersed equipment throughout the base systems and subsystems through application of electronic theory, system analysis, use of test equipment, schematics, wiring diagrams and mathematical analysis. Performed preventive and scheduled maintenance and inspection on all equipment a ssigned, and used the overall objectives, guidelines and resources available, as directed and provided by the Chief of Maintenance. Provided technical guidance, training and assistance to other technicians and conducted on-the-job (OJT) tra ining to apprentices in all phases of work. Security Top Secret Clearance Full Field 15-year FBI Background Investigation TS-SCI, Executive Office of the President of the United States DoD Counterintelligence Field Activity (CIFA) FBI Task Force Job Related Skills Business Management Years: 20 Management Information Systems/Office Automation 20 Project & Product Management 10 System Administration 10 Software Engineering 10 Internet & Web Systems Interface 10 Lotus Domino Database/Server Administration 8 UNIX System Administration 6 Windows NT Administration 6 Instructor & Trainer 5 Training Knowlogy Inc Visio 2003 Professional Level 2 Arlington, Virginia George Washington University School of Business & Public Management Managing Projects Popkin TeleLogic Software System Architecture Fundamentals & BPMN, Arlington, Virginia Microsoft Corporation Microsoft 2000 Network Administration Washington DC Northrop Grumman, Inc

Capability Maturity Model Washington DC U.S. Air Force Basic Electronics & Ground Radio Technician School Awards & Honors Extraordinary Achievement Award Northrop Grumman, Inc Beta Gamma Sigma International Honor Society for Business http://www.betagammasigma.org/ Omicron Delta Epsilon International Honor Society for Economics http://www.omicrondeltaepsilon.org/ Kappa Delta Pi International Honor Society in Education http://www.kdp.org/ Education University of Alabama Tuscaloosa School of Education MA Community Counseling GPA: 3.5 out of 4 The American University Washington, DC School of Arts & Sciences MA Economics GPA: 3.5 out of 4 University of Alabama Birmingham School of Business BS Accounting & Economics