Robert Willoughby 9 Hemlock Lane, Gaylordsville, Connecticut 06755 ? 860-350-8821 ? rw12a79d0@west post.

net

COO ? REGIONAL VP or DIRECTOR ? GENERAL MANAGER Facilities & Operations Management ? Building Maintenance ? Staff Leadership Project Management ? Vendor Management & Negotiations ? Relationship Management Results-focused leader with 20+ years of experience directing facilities operati ons in educational and commercial business environments. Instrumental in driving million-dollar capital projects, with a focus on delivering quality results while controlling expenses. Skillful communicator, with the critical abi lity to develop and foster strong relationships that promote cooperation and support key goals and initiatives. PROFESSIONAL EXPERIENCE Briarcliff Union Free School District, Briarcliff Manor, New York ? 2002-2010 DIRECTOR OF FACILITIES Spearheaded team of 25 custodial and security employees in daily operations to m anage upkeep and safety of 3 buildings (elementary, middle, and high schools), with control of $5.1M budget. Oversaw all activities and needs, ensuring facilities? compliance with all federal, state, and county regulations. Played key role as liaison for vendors ? optimized spending through strategic negotiation of prices and analysis of bid s for services and products. ? Drove effort to expand and renovate district?s 2 campuses through leadership o f a complex, 2-year, $32M capital project, completed on time and under budget. Initiative required s cheduling around school year and removal of all furniture per union agreements. ? Boosted efficiency and performance by rebuilding custodial, maintenance, and s ecurity staffs ? advanced operations through introduction of an industry-leading ?green? cleanin g program. ? Maximized organization through research and implementation of a successful wor k order system. ? Recognized by school district for achieving savings and improving security by building strong relationships with partners including the Village of Briarcliff and their Public Works department. White Plains School District, White Plains, New York ? 2000-2002 ASSISTANT DIRECTOR OF FACILITIES In second-in-command role, oversaw delivery of services to 9 schools (elementary through high school) and 2 administration buildings., as well as maintenance of 130 acres of athletic/play fields. Led team of 100 custodians, including 22 FT maintenance staff and 6 groundsmen. Oversaw outside vendor lawn mowing and snow removal services, and conducted daily review of school cleaning. Managed requests/schedu ling for functions at the schools. ? Contributed to success and completion of high-visibility $52M capital project to renovate and expand White Plains Senior High School. Attended meetings in Director?s absence, and in

itiated delivery of reports by construction company for accountability and to expedite their work schedule. ? Optimized success of night cleaning crews by implementing a team approach that streamlined operations and improved productivity and efficiency. ? Boosted morale, cleanliness and student/employee health by streamlining operat ions, while improving communication between custodial staff, faculty, and administration. **From 1997-2002, held position as a Licensed Real Estate Salesperson for Willia m Raveis Real Estate. Environmental Refuse Management Co, LLC, Boca Raton, Florida ? 1993-2000 PRESIDENT Directed all business operations for management/consulting firm that designed, i mplemented, and managed waste and recycling programs for clients including Saks Fifth Avenue, Hermann?s Sporting Goods, and Tops Appliance Warehouse. Provided services on a commission-based system, with compe nsation based on amount of money saved. Continued? ROBERT WILLOUGHBY ? Page 2 ? rw12a79d0@westpost.net Environmental Refuse Management Co, LLC, continued ? Reduced waste removal/recycling expenses for Hermann?s by 35% through expert m anagement of waste stream for their 120 stores. Following bankruptcy, hired by liquidation co mpany to close out main distribution center in New Jersey ? earned profit percentage for managing sell-o ff of warehouse assets. ? Earned top reputation for ability to analyze operations and uncover opportunit ies for expense reduction. ADDITIONAL HISTORY Melvin Simon Associates, Inc., New York & New Jersey ? 1983-1991 GENERAL MANAGER ? A&S Plaza, New York, New York OPERATIONS DIRECTOR, M.S.A. ? Newport Centre Mall, Jersey City, New Jersey OPERATIONS DIRECTOR, M.S.A. ? Jefferson Valley Mall, Yorktown Hghts., NY ? Significantly advanced operations and expanded opportunities through initiatio n of one company?s first contract cleaning services agreements for Jefferson Valley Mall. ? Recognized for results across all areas with commendations for Budget Control, New Concepts in Cleaning, and Tenant Relations. ? Recruited to take on key leadership role for major new property (Newport Centr e Mall), with residential, office, and 1.1M sq. ft. of retail space planned for 300+ acres. Ho nored with award for costsaving strategies on key maintenance needs. ? Expertly led team that managed interviews of 4K+ applicants for 150 housekeepi ng and security positions. EDUCATION & CERTIFICATION Business Administration courses Nassau Community College, Garden City, NY Certified Asbestos Supervisor

PROFESSIONAL AFFILIATION New York State Association for Superintendents of Building and Grounds