KEVIN HAVERSTOCK 50959 East Pointe Drive, Granger, Indiana 46530 574.272-2171 574.310.9901 kh12e6266@westpost.

net ----------------------------------------------------------QUALIFICATIONS PROFILE ----------------------------------------------------------Technically sophisticated, seasoned, and talented IT executive powered with broad-based experience in Project Management and System Analysis as well as implementation of enterprise applications. Proven competencies in directing successful IT departments and technical support programs by implementing effective strategies to optimize business processes, elevate efficiency, and improve quality while significantly reducing cost. Possess stellar reputation in delivering simultaneous, large-scale, mission-critical projects within the constraints of scope, quality, time, and cost. Out-of-the box thinker and hands-on manager with keen expertise in leading, motivating, and coordinating technical teams to provide innovative technical solutions and ensure total customer satisfaction. Extremely able to multitask in fiercely competitive, multiplatform, and fast-paced environment. ----------------------------------------------------------AREAS OF EXPERTISE ----------------------------------------------------------~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ Project Management and Operations Network and Application Administration Outstanding Customers and Vendors Relations Software Design and System Security Leadership, Training, and Team Building Technical Support and Troubleshooting Budget Control and Implementation Continuous Performance and Process Improvement Time Management and Prioritization Quality Assurance and Regulatory Compliance Analytical with Strong Organizational Skills Conflict Resolution and Decision Making

----------------------------------------------------------EMPLOYMENT HISTORY ----------------------------------------------------------DEXTER AXLE / DEXTER CHASSIS GROUP / VENTLINE / DEXTER DOOR / EINDUSTRIES, ELKHART, IN Information Technology Manager

Jun 1990-Nov 2010 Directed and coordinated day-to-day aspects of computer operations at 12 locations in 7 states with a staff of 5; network had 450 nodes with over 4 dozen servers. Established and implemented IT policies and procedures toward fulfillment of corporate goals and objectives. Managed phone systems, cell phones and Blackberrys, voice and data lines plus wireless LAN and WAN. Implemented two different ERP systems (TCM and Baan). Administered a budget of $2.4M, including salaries and depreciation to effectively fund operations and maximize investments. Facilitated training sessions to staff to develop their competencies and achieve the maximum level of potential. Initiated the development of written procedures for training of users. Drove all efforts to integrate newly acquired businesses onto company network and ERP system. Oversaw the IT Steering Committee and held responsible for IT strategic planning and implementing technology to solve business problems. Notable Accomplishments: ~ Commended as the Project Manager for major ERP system version upgrade with $1M budget with 1.3 year payback, which is completed on time and under budget ~ Earned distinction as a Project Manager for moving three acquired businesses to company ERP system o Saved over $50K in annual support costs, plus eliminated one full time support position o Saved $200K annually through shop staff reductions o Saved $1.2M in reduced inventory, scrap, direct and indirect overtime and reduced physical inventories ~ Incurred $21K annual savings through the successful migration of two other acquired businesses onto company ERP system with no increase in support staff or cost ~ Eliminated time cards, reduced payroll staff time, increased accuracy through the implementation of automated time clock system at plants ~ Reduced call costs by 2/3, switched audio conferencing vendors, and installed VoIP at headquarters for long distance calls, saving $1K monthly ~ Increased uptime and saved energy cost by effectively managing a virtualization project to consolidate 29 servers into three ~ Cost-effectively saved $2K monthly by negotiating cell phone discount, consolidating lines, and facilitating plan changes ~ Centralized management of 125 cell phones and Blackberry's, resulting in over $2K monthly savings ~ Presided over the installation of wireless communications between buildings, increasing

communications speed and saving $1K month in phone line costs ~ Recognized for implementing a document imaging system, thus eliminating paper file storage, filing and retrieval time; system also automatically faxed/e-mailed documents saving printing, handling and postage costs ~ Utilized strong negotiation skills in a Print Services program, thus saving monthly per-copy printing costs while adding equipment and eliminating maintenance costs. ----------------------------------------------------------EDUCATION ----------------------------------------------------------BACHELOR OF SCIENCE IN INFORMATION SCIENCE, Minor in Accounting ~ Northeastern Illinois University, Chicago, IL MAJOR IN BUSINESS ADMINISTRATION ~ Ball State University, Muncie, IN ----------------------------------------------------------TECHNICAL PROFICIENCY ----------------------------------------------------------OPERATING SYSTEMS: Windows, VMS APPLICATIONS: MS Word, Excel, PowerPoint, Outlook, Exchange, Project, Symantec Antivirus DATABASES: MS Access, SQL, RMS