KIMBERLY R. GILLAM Address: 1411 Sutton Meadow Ln. * Cordova, TN 38016 * (901) 758-8440 hm / (501) 952-0894 cell * Kimberly.gillam@pepsico.

com or kg12f1a30@westpost.net HUMAN RESOURCE PROFESSIONAL Employee and business focused Human Resource Professional with experience workin g with multi-discipline HR functions and affairs in large, corporate environment s. Highly self-motivated with the ability to manage policies/procedures, decreas e turnover, and improve morale and communication throughout business functions. Adept listener, with demonstrated ability to communicate effectively with employ ees and managers at diverse levels. Highly skilled presenter, negotiator, and bu sinessperson with the ability to forge solid relationships with strategic busine ss partners and build consensus across multiple organizational levels. Core competencies include: *HR Policies and Practices *Compensation & Benefits *Motivating/Managing Performance*Employee/Labor Relations *Recruiting & Staffing Initiatives *Employment Law *Training & Development *Team Building & Leadership *Change Management *Strategic Business Planning

SUMMARY OF EXPERIENCE

DIVISION HUMAN RESOURCE DIRECTOR, 9/30/07 - Present Pepsi Beverages Company, Collierville, TN (formerly PepsiAmericas) Responsible for the overall management of all HR functions; including staffing, employee relations, AAP, performance/talent management, contract negotiation, co mpensation/benefit administration, and safety for 26 locations across 4 states ( Arkansas, Tennessee, Mississippi, & Louisiana) with a total of 1700+ employees a cross all channels (Sales, Manufacturing, Sales Ops, and Food Service). Manage a staff of 5 employees (3 HR Generalist & 2 HR Specialist) while providing direc t support to the VP of Sales. Involved in strategic planning of Wage & Retentio n plans, Succession and Talent/Performance Management, and Organization Structur e Design. Responsible for responding to grievances and EEOC charges. HUMAN RESOURCE MANAGER SALES/OPS & West Manufacturing, 1/1/2007 - 9/30/07 PepsiAmericas, Schaumburg, IL (Corporate) Dual HR Manager role where I was responsible for the overall management and admi nistration of the HR functions for the Sales/Ops channel of the business & 8 uni on West Manufacturing locations including employee relations, performance manage ment, succession planning, training, staffing/retention, and change management. Advise employees and management on interpretation of personnel policies, proced ures, and union contract language. Respond to employee relation issues, harassme nt allegations, and conduct investigations to uphold the integrity of the busine ss. Partner with managers to provide effective communication to employees regard ing business/benefit/policy changes, as well as, coordinating workflow and staff ing concerns. In addition to these duties I also held the role as the HR lead on a special corporate project (CO3 project). HUMAN RESOURCE GENERALIST, 12/1/2005 - 12/31/2006 PepsiAmericas, Little Rock, AR

Responsible for the overall HR functions for 8 non union Sales Distribution loca tions across Arkansas. Responsible for partnering with the business managers to implement business changes, initiatives, and provide HR expertise and coaching in safety/loss control, labor and employee relations, Federal/State employee law s and staffing. Responsible for monitoring the hiring process, performance mana gement process and employee training and development of employees. Acted as con sultant to managers regarding employee discipline and corrective action as well as performance improvement plans. Possess a working knowledge of benefits inclu ding; FMLA, STD, Workers Compensation, and 401k. HUMAN RESOURCE MANAGER, 4/2004 - 9/2005 Parker Hannifin Corp., Benton, Arkansas Managed the human resource functions for a non union manufacturing facility with duties including but not limited to; employee compensation, recruitment, hiring , personnel policies/procedures, corrective and disciplinary action, training/de velopment, performance management, employee investigations, safety, and regulato ry compliance. Acted as a business partner with management and operations in the implementation of lean manufacturing initiatives, processes, and flow as well a s value stream mapping and QOS (Quality Operating Systems). Responsible for the annual wage analysis, merit increase process, and local salary administration pr ocess. Selected accomplishments: *Developed and implemented standard operating procedures and new employee handbo ok as a result of a company buy-out and reorganization. *Instrumental in the decrease of turnover and employee retention. *Successful cultural change agent during the time of the company reorganization and alignment. *Implemented a new hire orientation program. *Implemented employee progression and certification program with skills matrix. *Conducted Supervisor Skills Training as a development tool for new supervisors. HUMAN RESOURCE SUPERVISOR, 8/2003- 3/2004 Emerson Electric, Paragould, Arkansas Responsible for the recruitment, hiring, and on boarding of all hourly employees for Shifts A, B, and C for a 1,500 employee non union manufacturing facility. Acted as a consultant to managers regarding employee relation issues, corrective /disciplinary actions, and investigations. Responsibilities included maintainin g and reporting of the Affirmative Action Program, company Wage Survey, benefit and new hire orientation, enforcement and implementation of FMLA, STD, and Worke rs Compensation. AHIN (ADVANCED HEALTH INFORMATON NETWORK) SUPPORT REP., 2000- 8/2003 Arkansas Blue Cross Blue Shield, Little Rock, Arkansas Provided support for the installation and set e for setting up user access and security for ics, and vendors). Responsibilities included urred with the production and use of the AHIN g on the use of the AHIN system and helped in . EDUCATION & CREDENTIALS up of the AHIN system. Responsibl providers (hospitals, medical clin trouble shooting problems that occ system, conducted in class trainin the creation of training materials

Master of Arts in Human Resource Management

WEBSTER UNIVERSITY, St. Louis, Missouri (Little Rock Campus) *Thesis: An Employee Recognition Plan and Customer Service Standards Guide for P innacle Pointe Hospital Bachelor of Arts - Major in Mass Communication UNIVERSITY OF ARKANSAS, Fayetteville, Arkansas Skills/Systems: Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint), PeopleSoft, A uthoria, and Taleo recruiting system. Special Projects: -HR lead for CO3 project (PepsiAmericas 2007): As HR lead for Customer Optimizat ion Project (CO3), I was responsible for the HR aspect and impact of the project which required direct partnership with the Organizational Development departmen t with change management tool kits, communication documents, manager talking poi nts, FAQ's, project timeline and status reviews, etc. Direct partnership with E xec. VPHR and Exec. VP Sales/Operations with regards to project planning and rep ort outs. -Trainer for Targeted Selection Quick Hire (PepsiAmericas 2007- current): As a trainer I conduct Targeted Selection Quick Hire training sessions with superviso rs and managers across our domestic locations. (Development Dimensions product)