Al Kutil (608) 334-1449 ak12f4ad2@westpost.

net Education Lakeland College, Madison Wisconsin - 2008 Bachelors Degree in Computer Science, minor in Business Administration Deans List for academic achievement Madison Area Technical College - 1997 Associate Degree in Computer Science, minor in System Analysis Graduated Magna Cum Laude, Phi Theta Kappa Honor Society Diplomas: Nurse Assistant, Accounting, and Broadcasting Certifications: Microsoft Office, Excel and Access Continuing Education: Adobe Photoshop, Quicken, and QuickBooks Relevant Work Experience Department of Corrections: Office Operations Associate Sep 2008 - Mar 2009 Duties: First Level Help Desk; Offender Records Database Migration using legacy databases Sitel Technical Services Sep 2006 - May 2008 and Sep 1997 - Mar 2003 Duties: Internet Tech Support, DSL Lead Investigator, and Frame Relay Project Ma nager UW McBurney Student Resource Center Volunteer Apr 2003 - Oct 2003 Duties: Completed Request for Proposal for new computer equipment and Novell Net work Software Computers to Help People Volunteer Visual Basic Programmer Apr 1994 - Sep 1994 Duties: Established Visual Basic foundation for a reader program for the blind Michigan Workmens Compensation Manpower Temporary Agency Mar 1992 - Jul 1992 Duties: Database migration to a new database Department of Navy Operations Specialist Jun 1982 to May 1986 Duties: Education Petty Officer Great Lakes IL, Boat Landing Team Training USS P once, 6th Fleet Flagship USS Coronado Relevant Skills Computer Operations Programming Languages: including Java, Microsoft C++, and HTML Advanced Proficiency in all Microsoft Office Applications Continuing Education in Photoshop, PowerPoint and Access Office Operations Copying, Filing, Faxing, Email, Internet, Appointments, and Switchboard Data entry testing: Speed: +10k/hr; Accuracy: +95% Personal Skills Effective communicator: 15+ years of customer service

Problem Solving: Created Billing Guidelines as Lead Investigator Problem Solving: Worked with multiple divisions, created effective billing guide lines that were implemented nationwide Teaching/Training: Ongoing training for additional Investigators Team Player: Volunteered for National Political Campaign and Red Cross Empathy with people: 10+ years helping disabled people live at home Hardworking: Willingness to perform other duties as assigned Meeting Deadlines: Project Manager: Constant monitoring of personnel & installat ion deadlines; also exceeded payroll processing guidelines Awards Armed Forces Expeditionary Medal, Lebanon Campaign Navy Efficiency Medal - Shipboard Exercises Customer Service Moment of Quality - Sitel Perfect Attendance Award - Sitel Deans List for Educational Excellence Phi Theta Kappa Honor Society