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Ted Winter 5 Captain Pierce Drive West Newbury, MA.

01985 (978) 360-4844

Summary Over ten years of successful experience in providing audio and video sales, serv ices and integration for small businesses, retail and the residential market. Continually maintaining and building new relationships with local builders and p rofessionals to create new business. Work Experience: Audio-video Integrated Systems, Inc. Sept. 2002- Present Sales - Principal * Manage all aspects of a growing Systems Integration company. * Responsible for overseeing sales, marketing, installations, customer service a nd invoicing. * Assist with the project management of ongoing jobs. * Foster a team environment, train and evaluate new employees. * Develop procedures for office tasks and sales orders.

WJT Computer Consulting Sept. 2001- Sept. 2002 Computer Consultant * Consult and provide technical support for Networking, Server / Client, Broadba nd and Desktop. * Assist with Technical RF services for major MSO's and small operators. * Provide Customer training and documentation. Terayon Communication Systems June 2000- Sept. 2001 Technical Sales Engineer (Domestic and International) * Responsible for training and presenting product information to customers. * Provided technical support in product evaluations, demonstrations, and trade s hows. * Assisted Marketing and Sales to acquire new customers. * Provided engineering feedback and beta testing for Terayon products (CMTS / Ca ble modems). * Assisted with the completion of RFP's and RFI's. * Assisted with the design and setup of our internal lab so that hardware and so ftware solutions could be tested to ensure performance and reliability. * Attended technology conferences (DOCSIS data networking, Video Systems, etc) t o interact with other engineers in the industry to share ideas and generate busi ness leads. * Worked with Marketing to identify and document competitive information. * Participated in internal sales and engineering meetings. * Coordinated and developed customer product evaluations by working with the cli ent to define test objectives, created technical test plans that highlighted Ter ayon's strong points and participated in and supported on-site evaluations to en sure our solution was shown in a 'favorable light'.

* Summarized and reported test findings and customer comments. Samsung Telecommunications America, Inc. Apr. 1999 - Jun. 2000 Sr. Systems Sales Engineer, Broadband Networks Division * Responsible for Pre and Post-sales support of Samsung's InfoRanger cable modem s (DOCSIS products). * Provided technical support in product evaluations, demonstrations, and trade s hows. * Assisted with testing and evaluating the DOCSIS ITCM (Integrated Telephony Cab le Modem). * Provided assistance to the Marketing and Sales departments to acquire new cust omers. * Worked with Marketing to identify and document competitive information. * Participated in internal sales and engineering meetings. * Assisted with completion of RFP's and RFI's. General Instrument Nov. 1996 - Apr. 1999 Customer Product Support and Sales Engineer - New England * Responsible for Customer installation and training of GI's SURFboard cable mod ems. * Managed Head End and Client setup of DOCSIS Cable Modems. * Provided technical support in product evaluations, demonstrations, and trade s hows. * Maintained customer accounts and was liaison between Sales and Operations. * Participate in internal sales and engineering meetings. * Kept accurate records of installs, travel and expenses. * Assisted the digital group with Head End installs. Performance Systems International Feb. 1994 - Nov. 1996 Cambridge, MA. ( Field Engineer III ) * Responsible for the maintenance and upgrade of 10 New England POPs (Point of P resence). * Installed and configured DSU/CSU's, Cisco Routers, and Cascade Switches. * Assisted the Special Projects Group with the roll out of cable modems. * Provided customer training and installation. Contine