MICHAEL CROWLEY 745 East Ramona Way, Fresno, California 93704 559.225.6313 559.949.4745 bosco93230@yahoo.

com

Dedicated, well-organized, and results-oriented management professional, with st rong track record in operations and aviation management expert, coupled with exc eptional aircraft maintenance experience. Possess proven record of success in de veloping strategies and solutions and implementing innovative policies and proce dures that improve business and company operations. Recognized as hardworking an d effective leader with impressive background of improving efficiency and accura cy in accomplishing assigned tasks. Demonstrate capacity in supervising, direct ing, and guiding individuals and groups in the completion of tasks and fulfillme nt of goals. Additional qualifications include: OM Highly skilled in technical writing, developed proposals for contracts Known as subject matter expert (SME), performing consultant work for AEC

AREAS OF EXPERTISE Global Leadership Contract Administration Client Relations Management Operations and Project Management System Administration Budget Management Strategic Planning and Tactical Alignment Process Improvement Risk Management Problem Identification and Resolution Policy/Procedure Development Business Development Aviation Maintenance Risk Management Leadership and Development

Technical Skills: LAN/ Set-up Networks, UNIX, Word-Based Programs,

PROFESSIONAL EXPERIENCE AECOM ~ VFA-122 / NAS Lemoore, CA Site Manager 2009-2010 Rendered efficient service in managing 231 civilians for the largest Navy Squadr on on the Western Hemisphere as well as in providing Line Division Services such as launch, recovery, servicing, and washing 106 F/A-18 A-F aircraft. Provided m anagement oversight to supply division, responsible for teaching entire command in ordering, replacing, maintaining, and performing all inspections for all tool s inventoried. Assumed full responsibility in administering the production of ea ch work centers, dealing with Senior Naval Leadership in all facets of carrying out the contract, and managing budget of assigned site. Analyzed and assessed the efficiency of program operations with concentr

ation on cost-effectiveness, achievement of program strategic goals and objectiv es, and compliance with established legal and regulatory guidelines Initiated and executed a variety of complex management programs impactin g organizational activities Administered company performance efforts and project specific performanc e as outlined to measures, metrics, and performance strategies Gained recognition as first civilian contractor to work at a Navy Rag Sq uadron in Lemoore tasked to handle contracts explosive dynamics Provided expert oversight to logistics integration while managing aircra ft and civilians deployed to various places in the US Significantly contributed in the successful incorporation of CBA at that site Conceptualized and implemented effective management plans and programs f or achieving and maintaining service and product quality of entire project life cycle Played a lead role in decreasing recordable injury rate (RIR) from 8.7 t o .9 Quality Assurance and Safety Supervisor (HS@E) 2009 Ensured compliance with all State and Federal OSHA requirements as well as all o f the NAVOSH (Naval) requirements while performing quality assurance inspections for all contract civilian employees. Employed numerous management tools, such as ISO 9001:2000; Best Practice s; Gap Analysis and Compliance Auditing; Process Engineering; Performance Based Management; Balance Scorecard; and Lean and Six Sigma to monitor the adequacy of organizational processes to consistently comply with contractual requirements w hile developing organizational core competencies Conducted statistical and comparative analysis of program relating to me trics; developed plans, policies, and programs to resolve adverse trends Single-handedly managed overall operations to prevent service defects an d to ensure conformance to quality plans and contract requirements Saved clients more than $2.8 million for fiscal year (October 1 to Septe mber 30, 2010) that reduced budget constraints UNITED STATES NAVY ~ VFA-122 / NAS Lemoore, CA Senior Chief Petty Officer 1987-2009 Competently served as maintenance control supervisor, responsible for managing 1 8 work centers and more than 800 team members in the repair and maintenance of 1 06 F/A-18 A-F aircraft. Planned and scheduled maintenance of offsite major Artis an rework and overhaul as well as incorporating Airworthiness Technical Directiv es, tracking and scheduling high-time component replacements while performing sy stem administrator duties, data analysis, and aeronautical logbooks and related records. Provided effectual instruction and mentoring mid-level managers and wor k shifts in successfully accomplishing goals. Assigned program workloads and d uties for entire shifts in order to meet time-critical elements of flight schedu le commitments. Selected to serve as the overall supervisor in charge of 14 successful d etachments to 25 global geographical locations, both nationally and internationa lly Utilized outstanding managerial skills in directly spearheading more tha n 280 personnel and $480 million of national assets and equipment Ensured incorporation strict compliance with Naval Occupational Safety a nd Health (NAVOSH), Department of the Navy and Marine Corps Hazardous Material P rogram, Paint Schemes and Exterior Markings, and the Navy and Marine Corps Safet y Program by managing the Corrosion Control Program

EDUCATION AND CREDENTIALS Coursework toward Degree COLLEGE OF SOUTHERN IDAHO (CSI) ~ Twin Falls, ID Veterans Online Application ~ In Progress

PROFESSIONAL TRAINING Occupational Safety and Health Administration (OSHA), 10 and 30-Hour Training Pr ogram System Administrator and Analyst School (for Navy) Collective Bargaining Training (CBA) Member, Opposing Team Leadership Development Courses (both Civilian and Military) Human Resources Training Course (Team Engagement: Key Principles, Ethics, and Co mpliance) Business Development Programs Aircraft Weight-Balance Hazardous Material Training Quality Assurance School Leadership Training Emergency Reclamation Direct Report s Supervisor MS Word, Excel, and PowerPoint Aircraft Ramp Safety Maintenance Control Administration Technical Writing Aircraft Logs and Records System Administrator School Data Analysis Corrosion Control Basic Aeronautical Technical Publications

PROFESSIONAL AFFILIATIONS Member, Veterans Affairs ~ Coach and Father, California Ripken Baseball Organiza tion