D. Michael Gallagher 7054 Lavender Ct., Indianapolis, IN 46237 Mobile: (317) 908-0309 Home: (317) 884-3436 Email: mg1327cfc@westpost.

net CAREER OBJECTIVE: Seeking a full-time position where I can utilize my background and knowledge of Information Systems to help fellow IT candidates obtain their career goals and objectives. EDUCATION: IUPUI, School of Engineering and Technology, Indianapolis, IN Bachelor of Science in Computer Technology, May 1989 Minor: Math SOFTWARE EXPERTISE: a Desktop Applications Microsoft Office 2000, 2003, 2007, Adobe Reader, PDF Writ er a Operating Systems: Microsoft 95, 98, 2000, NT, XP, Windows 7, Server 2003, S erver 2008, Novell Netware 6.5 a Used Altiris for distributing desktop applications to end users a Remote Desktop Support tools: Microsoft NetMeeting, PC Anywhere, RDP a Network Support tools for TCP/IP: Ping, Pathping, ARP, NSlookup a Software archiving software used: Symantec Livestate Recovery for Servers a nd Desktops a Antivirus software used: McAfee, Norton, Symantec Enterprise Protection HARDWARE EXPERTISE: a Install and Configure IBM and HP Proliant Servers, desktops and laptops a Repair and support IBM/Lenovo, HP, Dell desktops and laptops a Install and Configure Symbol Hand held scanning devices a Install and Configure RF units: Telxon, Symbol, LXE a Configuration and Support of Ethernet switches: HP Procurve series a Configuration and Support of Advantech and Xycom HMI devices on the production floor. WORK EXPERIENCE: The Kroger Co., Crossroad Farms Dairy. Indianapolis, IN Information Systems Technologist October 1995 a" December 2010 Project Management a Worked with IS&S and MFG Engineering departments to ensure plant needs were me t and ensure pertinent information was shared across departments a Provided management and end-users with direct assistance, knowledge, and techn ical support of IT systems on a 24x7 basis a Purchased, installed, and maintained all computers, servers, databases, and lo cal area networks(office and plant floor Ethernet/IP control networks) a Collaborated with staff, Plant Engineer, and TSM to develop time budgets for p rojects a Evaluated resource needs and implemented appropriate IT resource technologies a Provided support for all plant printing functions a Trained new hires on processes and procedures a Supported the IP Office and Avaya phone system equipment D. Michael Gallagher Page Two Project Development a Responsible for system security (E-Directory) and AS400, and developed a track ing document that required Supervisor and Controller sign off before access to r esources were granted a Grew the plant from 19 desktops and 8 networked printers to over 130 desktop/l aptop computers and over 60 networked printers. Also grew the plant from 1

to 11 servers. a Assisted in the Main Computer room remodel by purchasing all new equipment rac ks, a new HP core switch making it into a true Data Center a Developed Disaster Recovery Plans and Business Continuity Plans for the Dairy and helped the plant receive 2 perfect IT audits, and the plant to achieve itas Level 2 SQF Certification for Food Safety a Setup onsite trailer providing each of the 4 rooms with network access, phone access, and overhead projectors a Helped the Dairy go thru a full plant migration from Novell Netware to a Micro soft Windows Server-based facility. Upgraded over 130 desktops/laptops and he lped train the end-users a Assisted in the installation and configuration of the plantas automation contr ols network Kronos Inc. Indianapolis, IN Application Engineer August 1989 a" October 1995 a Main focus was to design and support ways to import and export data to/from th e Kronos Time and Attendance System and Kronos ancillary products. a Developed and Supported interfaces to the Kronos Time clocks for the Steak N S hake restaurants in Indianapolis. a Assisted in the development of a Rooms Scheduling and Cleaning system for the Signature Inns in Indianapolis. a Converted and upgraded the Time and Attendance systems for all 12 Ayres Depart ment Stores in the state of Indiana. This project was started and completed over the span of a single weekend. a Developed payroll interfaces between the Kronos Time and Attendance systems an d Payroll systems such as ADP, MSA,Melix, and PayChex. Jerman, Gallagher, and Sherck CPAas Computer Operator and Bookkeeping Indianapolis, IN August 1978 a" August 1989 a Primary duties included computer operations on IBM Systems 32, 34, and data en try using the IBM 3476 data station a Input Journal entries, checks, and individual tax return information and deliv ered reports to the staff accountants and the firmas CPA partners a Prepared payroll for all 5 of the New Orleans House restaurant locations, and for Harry W. Moore Funeral Home in Indianapolis a Assisted bookkeepers with Accounts Payable and Receivable for the firmas clien ts a Helped client Aero Oil with the installation and configuration of their IBM Sy stem 36 ADDITIONAL TRAINING: a Managing and Maintaining Microsoft Windows 2003 Server Environment a Implementing and Supporting Microsoft Windows XP Professional a Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network H osts a Management Seminars: Seven Habits of Highly Effective People, Human Side o f Leadership, a Leadership Challenge International, Effective Communication Skills, Customer First Strategies a Focuses on Safety, Quality, Reliability and GMPas in the workplace