CATHERINE TRESNICKY WILBUR 102 Lounbury Place, Falls Church, Virginia 22046 (P) 703.538.4742 (C) 703.795.7791 ctresnicky@aol.

com

SALES TRAINER Insurance and Financial Field CORE COMPETENCIES Training and Development Interpersonal Communication Best Practice Implementation Cross-cultural Communication Productivity Improvement Program Leadership Change Management Performance Management New Business Development Organizational Development Sales Development and Action Plans Self-motivated, quality-focused, and hig h-powered professional, interested to leverage outstanding skills in facilitatin g successful sales training programs for employee and client groups. Possess tra ck record of success in promoting programs that foster business change, personne l transformation and leadership to fuel long-term growth and success. Persistent in driving program success by applying creativity and problem solving to overco me challenges. Exhibit proven capacity in establishing and maintaining strong bu siness relationships while focusing on teamwork and service level. Exemplify exc eptional interpersonal skills and adeptness in building strategic client relatio nship while delivering high-impact sales presentations. Demonstrate ability in r educing cost, increasing organizational profitability and performance. Adapt qui ckly to changing work environments while achieving high levels of customer satis faction. Displays proficiency in using Microsoft Office Suite (Word, PowerPoint, and Excel), Windows XP, and CRM.

PROFESSIONAL EXPERIENCE DESIGNER INSURANCE AGENCY INC. (DIAI) ~ MCLEAN, VA FINANCIAL SALES MANAGER 2006-FEB 2011 Trained and supervised a sales force of up to 30 people in the area of l ife insurance and related financial services. Conducted training to enhance the skills of staff in referring existing property and casualty customer to one of the five independent financial professi onals. Monitored and controlled all referrals to ensure delivery of sensible an d proper management to achieve customers satisfaction. Oversaw the development and management of processes for the staff to ach ieve set objectives. Worked collaboratively with FPs to ensure conformity of DIAI with all Al lstate financial requirements. Immediately addressed customer needs for service on accounts not related to one of the FPs. Worked closely with technical support company to improve and enhance DIA Is web-based referral system on CRM. Remarkably boosted the amount of life production by 30% on average each

year. EARLIER CAREER TRESNICKY INSURANCE AGENCY, LLC (CONTRACTED BY ALLSTATE INSURANCE CO.) ~ MCLEAN, VA OWNER Instrumental in making the agency among one of the largest female-owned agencies for Allstate in the state of Virginia. Successfully achieved one of the highest retention rates of 94% in the s tate. Highly commended for consistently maintaining the annual growth and for managing one of the most profitable agencies for Allstate with loss ratio of 44% . ALLSTATE INSURANCE COMPANY AND ALLSTATE FINANCIAL SERVICES, LLC ~ WEST HAZLETON, PA EMPLOYEE SALES AGENT Consistently earned sales awards and recognition for company growth, ret ention and profitability. Selected to participate in the national panel to review and update compe nsation package for agents

EDUCATION Course Study in Math Program ELMIRA COLLEGE ~ ELMIRA, NY

AWARDS AND ACHIEVEMENTS National Company Sales Awards Earned the Honor Ring Awards (25) for growth, life production, and retention Received the National Champions Awards (20) for growth, life production, retenti on, and profitability Conferred with Chairmans Circle Awards (10) for earning levels 1 & 2 plus an increa sed amount of life production Inducted to Chairmans Inner Circle Awards (10) for obtaining the highest level of s ales achievement Allstate Capital Region Sales Awards Recognized as Agent of the Year for lining up among the top 3 agents per year ou t of 700 total agents Won a total of 12 awards with first, second, and third positions Allstate Councils & Mentoring Programs Invited to served on numerous Regional Vice President Councils Served on various mentoring of new agents panels Allstate Insurance Cos National Investors Brochure (1994) Featured in the Socially Responsible section TRAINING AND LICENSES Life and Health | Property and Casualty Licenses in Virginia, Maryland, and DC

Series 6 & 63 Registered Representative Licenses in Virginia, Maryland, and DC COMMUNITY INVOLVEMENT Participant, Allstate Capital Region Business Womens Forum (2006) Volunteer, McLean Fire and Rescue Department (1997-2005) Volunteer, House of Ruth (20042005) Participant, American Association of University Women (AAUW) Women of Distinction Program (2004) Participant, National Capital Area Council Eagle Scout Career Day (19992001) Member, Business Partnership Program (Pimmit Hills Alternate High School) (PHAHS ) - Fairfax County, VA