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Adrienne L. Murphy am134031a@westpost.net 7889 W.

155th Place Overland Park, KS 66223 Mobile (913)626-5995

Sales Development & Training Professional Over 15 years of Experience Delivering Industry Leading Sales Development and Mo tivational Training and Curriculum Development for Global Team and Revenue Growt h. Have presented to over 15,000 individuals and held 300 training events. I am a goal-driven, tenacious sales and management professional, with strong lea dership skills; team player, excellent motivational skills to build, maintain, a nd sustain forward growth momentum while motivating peak individual performance from both internal team members and field Representatives. I have experience in leading all phases of sales development, from prospecting, recruiting, cold call ing, closing the sale, overcoming objections, follow-up activities, and leadersh ip development. My most recent accomplishments include: * Creating and implementing a team to support company initiatives that increase productivity and revenue by 10%. * Developed and facilitated new Leadership training for internal and external em ployees. * Developed an inclusive incentive program which increased quarterly sales by al most 20%. My super power is the ability to connect with people from the inside out. I am p assionate about making a difference in the people I meet along the journey of li fe. It is my goal to be the change I would like to see in the world. Motivating and empower individuals is my love, my gift and my passion. Stella &Dot Vice President of Field Development October 2010-December 2010 * Serve as Head of Corporate and Field Training to over 15,000 Independent Styli st in the US * Manage and develop Field Development Corporate Team * Create strategic marketing plan to create opportunity in growing markets. * Develop and maintain budget for Field Development Department. * Deliver phone and web based trainings covering topics, from "New Stylist Train ing" through Leadership Tips * Proactively direct emerging leaders to training series * Identify emerging leaders without existing support and coach them in a limited time, goal oriented relationship of accountability * Work with a Field Development Director (FDD) to support target market developm ent by: Identifying geographical areas in need of field trainings * Create strategic ideas and field perspective to drive training content, nation al incentives, recognition, annual conferences and regional trainings. * Generate opportunities to improve and simplify processes, and take the initiat ive in innovative ideas to increase recruitment, retention, revenue and activity . Professional Experience Silpada Designs Manger of Field Training and Events

2009-October 2010

* Serve as the Head of Corporate Field Trainer, providing personal hands-on trai ning and mentoring to field sales representatives. * Train, supervise and mentor staff of field trainers responsible for the field

training and support of Silpada Designs independent Representatives. * Support and Train Sales Team in International Markets. * Develop and deliver oral and visual training programs which will result in inc reased sales force skills and growth abilities. * Develop written training which will results in increased sales force skills an d growth abilities. * Lead writer for all sales messages for field communication for website and all training newsletters for all markets. * Collaborate with the Vice President of Sales & Support on training curriculum and field development efforts to meet overall company objectives. * Analyze overall and individual Silpada Designs independent Representative stat istics and saturation in an effort to identify opportunities for future sales fo rce development through recruiting and sales efforts. * Serve as a liaison to the sales force providing coaching and training on party plan techniques, sales programs, compensation plan and promotions in an effort to increase sales force skills and growth abilities. In 2006-2007 sales year con tributed to the growth of Independent Representatives by 50% and experienced a 3 8% growth in sales. * Train, supervise and mentor Sales Coaches and Senior Sales Coaches initiatives , processes and daily work. * Work with the Manager of Sales Programs and Promotions to develop and support company initiatives. Field Trainer 2006-2007 Silpada Designs, Lenexa, KS * Serve as corporate Field Trainer facilitating customized training programs to Silpada Designs independent Representatives. * Serve as a liaison to the sales force providing training on party plan techniq ues, sales programs, compensation plan and promotions in an effort to increase s ales force skills and growth abilities. * Analyze individual Silpada Designs independent Representative statistics to id entify positive and negative trends and assess training needs. * Work closely with the Manager of Sales Development and Training to develop add itional support for Silpada Designs' independent Representatives through field t raining. * Assist in the development of written training, outlines and powperpoint presen tations for Leadership and National Conference. * Will work closely with Leaders in all markets to develop and support training needs to identify areas growth and development based on trend and sales reports. * Assist Manager of Sales Development and Training with keeping track of Field T raining budget to insure cost are in line with yearly budget as set by Vice Pres ident of Sales Development and Training. * Assist in the development of field retention programs and additional training programs and initiatives.

* Assist with and participate in company training events such as, but not limite d to, Leadership Conference, Manager Rank Achievement Training and National Conf erence. * Responsible for projecting and developing a travel schedule with projected att endance based on analysis from Silpada Independent Representative Statistics and market research in effort to identify training and growth opportunities in rega rds to sales and recruiting. * Attend and participate in meetings, seminars and other training programs to de velop and enhance field training skills. Sales Coach 2005--2006 Silpada Designs, Lenexa, KS * Serve as a corporate field trainer, facilitating customized telephone training programs to Silpada Designs independent Representatives. * Serve as a liaison to the sales force providing one-on-one coaching and traini ng on party plan techniques, sales programs, compensation plan and promotions in an effort to increase sales force skills and growth abilities. * Analyze individual Silpada Designs independent Representative statistics to id entify positive and negative trends in an effort to proactively develop the sale s force and meet overall company objectives. * Consistently serve as an active Silpada Designs independent Representative hol ding 1 -2 home shows per month and recruiting prospective new SDRs. * Serve as a liaison to prospective new SDRs providing information on sales prog ram benefits and facilitating signups. * Other duties and projects as assigned. District Sales Manager 2000-2005 Cort Furniture (Berkshire-Hathaway-A Warren Buffet Company) * Managed and motivated four offices in the Kansas City area with a staff of 20 team members. * Facilitated trainings for internal employees which included: New hire training , coaching for the achievement of company goals and plans, customer service trai ning and soft skills training. * Responsible for the day to day functions of all offices while providing analys is and projections for growth opportunity. * Maintained a 96% consumer satisfaction approval rating awarded Cort Furniture the customer choice for relocation needs. Ariel Communications (T-mobile) Corporate Trainer 1997-2000

* Facilitated new call center employee training to include: Customer service tra ining, computer software training, product knowledge, sales training, conflict r esolution, and diversity training. * Responsible for creating and updated curriculum to keep up with rapid changing wireless industry. * Analyzed internal training to ensure corporate staff including Management was properly trained and able to provide world-class customer service internally and externally. * Served as a training liaison to T-mobile remote call centers in Seattle, WA an d Tampa FL.

* Recognized as a PEAK Achiever employee for being and outstanding team player a nd trainer. Achievements and Education Certified Steven Covey Facilitator Member of the American Society of Training and Development Avila College English Major Kansas City, MO

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