Charlotte LaBar E-Mail: cl135c4de@westpost.net Qualifications Summary Diverse experience in hands-on operations and database management.

Responsibili ties involved, but were not limited to: * Customer Service ystems * Special Projects eRelations Skills Experienced with Windows, and various mainframe and PC based programs. Experienc ed with most standard office machines. Objectives To secure a position with your company that will provide me with the opportunity to use my skills to the best of my ability. To provide your company with a dependable, detail-oriented member of your corpor ate staff, willing to learn new techniques and programs. To maintain a friendly outgoing personality at all times whether dealing with cl ients, staff or management. Professional Experience SuperMedia fka Idearc Media fka Verizon (Temporary position through TAC Worldwid e October 2004 to March 2005, Permanent position March 2005 to March 2010) - St. Petersburg, FL - Contact Mr. Jeff Smith or Joyce Graffouliere at SuperMedia, 727-576-1300 Graphics Dept Verified ad copy sheets using VisiAds and VAST to ensure correct content. Receiv ed same, entered data into data base and forwarded ads to proper department for further processing. Additional information regarding this position is available upon request. Progressive Insurance (Temporary position through Randstad North America Temp Ag ency) - Tampa, FL - Contact Mr. Carlos Rivera @ Progressive, 813-801-3728 Insurance Claims Processor February 2004 to September 2004 Processed Auto Insurance claims. Matched Explanation of Benefits (EOB) with payment or denial to be mailed to cla imant and care provider * Office Management * Policies & Procedures * Computer S * Employe

Charlotte LaBar E-Mail: cl135c4de@westpost.net

Cont'd.....Page 2 Office Depot - Westampton, NJ - Contact Ms. Charlie Swain, 609-702-0100 Ext. 53 41 Account Manager October 2000 to March 2003 Provided customer satisfaction through one on one interaction ensuring orders ar e timely and accurate. Managed sensitive and/or difficult accounts utilizing intense research to ensure customer satisfaction with regard to product, timely and accurate delivery of s ame and providing thorough product information. Processed orders received via fax and phone through internet entry. Contributed to high standards of international corporation through continuing ed ucation and exercises designed to improve overall customer satisfaction and inte raction between employees and management. The Nelson Line - Moorestown, NJ - Contact Mr. Eli Nelson, 800-350-5463 Order Coordinator / Office Manager January 1991 to March 2000 Provided administrative support to sales representatives and managers. Reviewed and evaluated credit worthiness of new customers through credit refere nce checking. Maintained credit sheets and references of existing and potential customers. Responsible for daily order entry and generating picking lists from those entrie s. Coordinated, verified, and maintained all customer, inventory, sales representat ive, and accounts receivable data files. Responded to customer and sales representative order inquiries, and followed up to successful conclusion. Coordinated order processing and database management. Responsible for posting of payments, credits, and adjustments to A/R accounts. Ensured daily and monthly data file backups. Generated end of month and end of year reports. Prepared and distributed sales representative reports and commission statements. Prepared daily bank deposits. . Prior to 1991 I held various positions. Details provided upon request.