CHIBUZO ONUKWUE White Plains, New York 10603 914-837-5636 chi@littlechi.

com SYSTEMS ENGINEER Dynamic IT enthusiast with 10 years' experience delivering an exceptional level of support in large corporate environments. Recognized as a key contributor at E MC Corporation; lauded for "leading team in meeting KPI objectives." Consistentl y exceeds expectations; goes above and beyond to ensure client satisfaction. Exc ellent analytical and problem-solving skills; recognizes opportunities for impro vement and cost reduction through adoption of innovative technology and virtuali zation. Talented learner, currently pursuing VCP certification. Excellent commu nication, customer service and interpersonal skills; able to disseminate technic al knowledge to various audiences including the executive team. Additional areas of expertise include: *Virtualization *Network Management *Web Hosting SELECT CAREER ACCOMPLISHMENTS EMC CORPORATION * Facilitated signing of $10 Million, multi-year contract with Verizon: voluntee red as DSE (Dedicated Support Engineer) thereby eliminating primary roadblock to contract renewal. * Reduced hardware costs by $30,000: championed virtualization. * Saved $15,000: recognized possibility and ran EMC Smarts ADM (Application Disc overy Manager) on virtual machine; product later sold to VMware. MOSKOWITZ JACOBS INC. * Reduced consulting fees by $50,000: conceived, designed and built a dynamic w ebsite. * Saved in excess of $30,000 annually: recommended and designed consolidation of networks. TECHNICAL SKILLS Virtualization: VMware vSphere

Network: EMC Smarts (Ionix) Platforms / O/S: Windows 7 / Vista / XP * Windows Server 2008 / 2003 * Exchange Server 2007 / 2003 Databases: MS SQL Server 2008 / 2005 * Oracle 11g / 10g * MySQL V Postgre SQL * Sybase Protocols: HTTP * HTTPS * SMTP * FTP * SFTP * DHCP * DNS * SNMP * TCP/IP * UDP ICMP * POP3 * AppleTalk Linux / UNIX: Red Hat Enterprise / CentOS / Mandriva * OpenBSD * FreeBSD * Net BSD SCO Xenix * ReiserFS * XFS * JFS * Ext2 / Ext3 * NFS * Logical Volume Management Additional: Apache * PHP * OpenSSL * SAMBA * Tomcat * Firewalls (OpenBSD / Unta

ngle / pfsense / SonicWall) * VPN * System Security * IDS (Intrusion Detection Syst ems) Cisco Routers / Switches * Load Balancers * VPN appliances PROFESSIONAL EXPERIENCE EMC CORPORATION, White Plains, NY 2006 - Present EMC Smarts Support Engineer * Delivers top-notch Tier III support to clients (AT&T, Bloomberg, Cisco, Citigr oup, Dell, JPMorgan Chase, Verizon and Wells Fargo); installs and maintains EMC Smarts Network Management Software. * Installs and configures Windows Server 2008 and SQL Server 2008 on VMware vSph ere. * Installs, configures and maintains EMC Smarts ADM (Application Discovery Manag er) on Red Hat Linux Server with Oracle 10g database; realized and capitalized o n opportunity to virtualize ADM. * Identifies, troubleshoots and resolves customer issues; subject matter expert managing escalations from Tier I EMC Smarts support team. * Key point of contact managing VMware vSphere virtual infrastructure for techni cal support team. * Authors articles on the EMC Primus Knowledgebase System. MOSKOWITZ JACOBS INC., White Plains, NY 1998 - 2006 Systems Engineer, 2000 - 2006 * Provided technical support to this developer of customized marketing solutions . * Administered and maintained all servers; ensured backups; managed hardware and software upgrades and updates; executed re-designs improving productivity and p erformance. * Recommended and implemented best practices in information security policies. * Administration of multiple user accounts including account logins for offshore outsourcing groups; registration, configuration and management of DNS records f or 10+ corporate domain names. * Administered SSL-protected data locations for high-profile clients including H P, Microsoft, AT&T, MasterCard, Coca-Cola, Pfizer, and Merck. * Key projects managed included: - Migration of corporate LAN to Windows Server 2003 implementing Active Director y Services. - Deployment and management of Windows Server 2003 machines for application deve lopers. - Installation and networking for 100 new workstations across 4 remote locations . - Designed, built and managed corporate knowledgebase system. - Built: a network-attached storage using SAMBA on Red Hat Linux; NAT Firewalls on OpenBSD and Linux; a strict Network IDS; and a Linux webmail client. - Built and maintained New York data acquisition lab with 25 wireless laptops. Webmaster / IT Coordinator, 1999 - 2000 * Conceived and implemented re-design of website incorporating dynamic content v ia LAMP (Linux, Apache, MySQL, PHP); installed and maintained data using MySQL D atabase Server on Red Hat Linux * Ensured day-to-day support for 50 employees: managed email and FTP accounts; e xecuted regular full and incremental backups; upgraded software and hardware; ma intained software, hardware and network.

* Delivered an exceptional level of customer support (hardware and software) to international clients using company's licensed applications. * Created, installed and maintained research mailing list (PHPMylist); setup and supervised local and remote research studies on Windows and Novell networks. Data Processor, 1998 - 1999 EDUCATION & PROFESSIONAL DEVELOPMENT MERCY COLLEGE, Dobbs Ferry, NY Bachelor of Science in Computer Science, 1998 VMware VCP Certification, expected 2011