JENNIFER MARQUETTE, SPHR 1326 Carriage Hill Ct. * Ashland, Ohio 44805 * (419) 606-6819 * jm13776da @westpost.

net HUMAN RESOURCE PROFESSIONAL * Certified Senior Professional in Human Resources (SPHR) offering over 20 years in a HR career distinguished by commended performance and proven results. * Laser Focus on supporting the business by developing HR strategies aligning wi th the company's strategic plans. * Extensive background in HR affairs, including experience in employee recruitme nt and retention, change management, performance management, staff development, mediation, conflict resolution, benefits and compensation, HR records management , HR policies development and legal compliance. * Demonstrated success in negotiating win-win outcomes, developing teambuilding programs, and writing personnel manuals, corporate policies, job descriptions an d management reports. HR SKILLS Workforce Planning Employment Law FMLA/ADA/EEO/WC/OSHA Employee Advocacy Union Avoidance Collective Bargaining Performance Management Staff Recruitment & Retention Employee Relations & Alternative Dispute Resolution (ADR) Benefits Administration Safety Orientation/ On-Boarding & Retention Programs Training & Development Organizational Change Management Total Rewards PROFESSIONAL EXPERIENCE SNYDER'S-LANCE, INC. - Charlotte, NC CORPORATE HR DIRECTOR - SPECIAL PROJECTS and FIELD SALES (2009-2011) A global leader in the specialty snack food category. Coordinated the execution of key HR initiatives and processes for over 1200 fiel d employees (Salespersons and Regional Staff) in the company. Worked with corpo rate-level management to drive continuous improvement in the areas of organizati onal effectiveness, staffing, labor and employee relations, performance manageme nt, training and development, employment practices and compliance. Enforced HR policy and procedure compliance; managed leave-of-absence programs and personnel record keeping and conducted employee open enrollment benefits communications. Managed 3 regional HR generalists in their day-to-day duties of employee counse ling/discipline/recognition and administration. Traveled extensively. Key Results: * Served as a Change agent for the company's Direct Store Delivery system during a two year-long route optimization process. Fostered teamwork/open-door environ ment to solicit and promote a positive channel of communication across the compa ny. This project realized a cost savings of $10M, increased customer service st andards by 5% and employee commissions by 10%. * Efforts were cited as the driving force behind company's employee-retention r ate of 95% within an industry where high turnover is the norm. * Lead Employee Climate Surveys and Town Hall Meetings company-wide, post routeoptimization project to gain a better understanding of the project's impact. Wo rked with corporate, region and zone leaders to address employee concerns and pr omote alignment with company and employee expectations. * Designed, implemented, maintained and communicated human resource Key Performa nce Indicators (KPI's) to field managers and senior corporate managers regarding hiring, retention, turnover, attendance, cost of hire and days-to-fill, reasons for termination and exit interview data. Understanding of this data enabled th e field to increase retention, plan for training activities and make changes, wh

en needed, to policy and procedures. * Served on the Taleo (web based applicant tracking and recruiting tool) Impleme ntation Project, by supplying sales recruiting strategies and initiatives. Enga ged and trained field sales recruiters in the pilot project. This project allow ed the company to become OFCCP compliant through technology and provided another means for company branding and web-based application submissions. * Key member of the company's Union Avoidance Jump Team. Prepared to mobilize a nd report to any U.S. location that presented the threat of union organization. Trained in union avoidance tactics thus reducing the threat of union organizati on. ARCHWAY & MOTHER'S COOKIE COMPANY - Battle Creek, MI Vice President of Human Resources (Nov 1999 to Dec 2008) A nationwide provider of homestyle cookies and contract baker. Directed the key business initiatives in human resources for 19 locations (5 man ufacturing, 13 distribution and one shared service center) and reported directly to the Chief Operating Officer. P&L responsibilities for all aspects of the hu man resource function including, strategic management, human resource developmen t, workforce planning and development, total rewards, employee/labor relations a nd risk management. Resolved grievances, arbitrations, mediations and legal iss ues affecting employees and the company. Designed and presented management tra ining programs in diversity, employee relations, drug-free workplace, and workpl ace violence. Traveled extensively. Key Results: * Successfully negotiated 9 collective bargaining agreements producing a savings of over $500,000 annually without any adverse industrial actions. * Successfully negotiated employee benefit plans that produced over $100,000 in annual savings. * Authored and compiled Affirmative Action Plans that were compliant with reques ts from the OFCCP . * Developed and implemented worker's compensation programs that resulted in over $300,000 in savings. * Developed and implemented a performance management system, for all associates which aligned the compensation and recruiting process throughout the company. * Implemented an on-boarding process for all new hires which reduced turnover by 7%. CARAUSTAR INDUSTRIES - Formerly "The Garber Company", - Ashland, OH, HR Direct or, (October 1987 to Nov 1999) A world leading manufacturer of recycled paperboard and packaging solutions, rec ognized for innovation and customer service. Responsible for the HR function at 4 manufacturing locations. Fulfilled a broad range of HR generalist functions which included selection and negotiation of an nual benefit plans, led collective bargaining negotiations for the company, mana ged safety functions for 4 production facilities, developed management training programs, supervised a staff of 5, advised and assisted line managers in human resource related activities. Develop job descriptions and managed the performan ce evaluation process. Hired, administered discipline and interpreted and enfor ced the collective bargaining agreement. Key Results: * Transitioned the company from a state-funded to a self-insured worker's compen sation format, allowing the company to better manage their worker's compensation costs and claims. Annual savings $200,000. * Negotiated savings with healthcare insurance providers and introduced Flexibl e Savings Accounts to the workforce allowing for the creation of a Section 125 p re-tax savings for employees.

* Held monthly safety meetings with department supervisors that lead to increase d safety awareness. Total compensable accident rate dropped to 3% compared to 1 0% prior to safety meetings.

EDUCATION & CERTIFICATIONS Ashland University, Ashland, Ohio Bachelor of Arts in Psychology, 1983 12 hours of Course work toward a Master's Degree in Business Administration HR Designations: * SPHR (Senior Professional in Human Resources), 2011 * DDI - Essential of Leadership * Certified under DuPont's STOP for Safety Supervisory Training * Certified Employee Benefit Specialist in Employee Benefit Design and Life Insu rance Design * Graduate of Ohio Worker's Compensation University OF NOTE Professional Affiliations: * Society for Human Resource Management (SHRM), National * HR Professional in CPG in Food/Beverage * Northeast Ohio HR Planning Society * Ashland Area Chamber of Commerce HR Group * Ashland Area Safety Council References: Deborah Smith e.com Greg Thompson ce.com Beth Brindley rg James Bohlman mail.com

- Senior Director, Field Sales HR, Snyder-Lance Inc. - Eastern Director of HR - Snyder's-Lance Inc. - Director of Nursing - Hospice of NC Ohio

dsmith@lanc gthompson@lan

beth.brindley@honco.o jamesbohlman@hot

- Consolidated Biscuit Co. - Eastern Sales Mgr.