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ANGELA QUICK 302-378-3896

248 Labrador Lane; Townsend, DE 19734

302-264-1539 aq134ae6e@westpost.net OBJECTIVE Productive team player with solid background in the Mortgage, Credit Card, Retai l and Operations Banking eager to contribute my expertise toward actively suppor ting a progressive organization in optimizing operational performance. PROFILE Offer over twenty years of work experience in Mortgage, Credit Card, Retail and Bank Operations with comprehensive skills in loan processing, approving credit a pplications, customer service and team leadership. Excellent training and leadership skills PC Literate, with experience in, among others, Genesis, Point, Morvision, Encomp ass, Word and Excel PROFESSIONAL EXPERIENCE PIKE CREEK MORTGAGE SERVICES, INC., Newark, DE PROCESSOR Process FHA, VA and conventional loans according ch as the Housing And Economic Act of 2008 (TILA) and RESPA Reform underwriting via calculating and verifying income, assets, ratios loans meet investor guidelines; Run loans through DU and LP for approval. sure title issues are handled and payoffs and insurance are accurate. May, 2009- Current to new government guidelines su Policy 2010. Prepare loans for and loan to value to make sure Set files up for closing making

ACA MORTGAGE COMPANY LLC, Wilmington, DE Jul., 2005- May, 2009 PROCESSOR Process FHA, VA, USDA and conventional loans to meet various lender requirements Prepare loans for underwriting via calculating and verifying income, assets, rat ios and loan to value to make sure loans meet investor guidelines; Run loans through DU and LP for app roval; Submit "B" loans to our lenders and clear conditions for purchase; Set files up for closing making sure title issues are handled and payoffs and insurance are accurate. NATIONS HOME MORTGAGE CORP., Cherry Hill, NJ Jan., 2003-Jul., 2005 PROCESSOR Prepare loans for underwriting via calculating and verifying income, assets, rat ios and loan to value to make sure loans meet investor guidelines; Run loans through DU and LP for app roval; Submit "B" loans to our brokers and clear conditions for purchase; Set files up for closing making sure title issues are handled and payoffs and insurance are accurate. FLEET CREDIT CARD SERVICES, Horsham, PA May, 2000 - Jan., 2003 CREDIT ANALYST Reviewed applications, determined credit worthiness, and rendered credit decisio ns within established lending authority; Analyzed financial data/information such as financial stateme nts and tax returns; Calculated debt burdens on new and existing accounts; Utilized credit reports, f

ast data, directory assistance, and other systems to verify and authenticate application information ; Resolved customer problems, identified potential risks and took appropriate action. GE CAPITAL MORTGAGE SERVICES, INC., Cherry Hill, NJ Dec., 1998- Nov., 1999 SENIOR AUDITOR Performed post-closing loan audits for compliance with Federal, GE and investor guidelines; resolved outstanding closing/underwriting issues with closing agents and attorneys ; Conducted audits including conforming and non-conforming products and followed up with len ders on post audit suspense to assure saleable loans while checking for accuracy and complian ce with federal guidelines. REMEDY STAFFING, Cherry Hill, NJ Jul., 1997- Dec., 1998 PREFERRED MORTGAGE CORPORATION LOAN PROCESSOR Prepared loans for submission to underwriter by initializing and verifying credi t, assets, and income for conformity to loan application; Ordered credit, title and other documentation required to close loan; Coordinated procedures for processing loans, including verifications, correspond ence and registration; extensive customer service contact. MIDLANTIC BANK, Philadelphia, PA June, 1985- Oct., 1993 GROUP LEADER, QUALITY ASSURANCE, 1992-1993 Oversaw compliance questions and documentation for seventy retail branches; Sche duled work assignments, prepared status reports, and managed quality, accuracy a nd timeliness of tasks assigned to group members; Co-developed training manual a nd procedures to update bank, state and federal policies; Established computerized departmental reports such as delinquent financial, loan authority, monthly lender portfolio reviews, and adverse action. STAFF SPECIALIST, QUALITY ASSURANCE, 1990-1992 Monitored commercial loan documentation for compliance to state, federal and ban k policy; Prepared and analyzed reports for department management and senior len ders; Worked with lenders to ensure that loan approval and relationship strategy was documented. SENIOR CUSTOMER SERVICE REPRESENTATIVE, 1985-1990 Processed applications for consumer lender using scoring procedure; Analyzed deb t/income ratios. Extensive customer contact, claims handling and bank reconciliation. COMPUTER SKILLS Microsoft Word Excel Access Point Morvision Encompass CORPORATE TRAINING PROGRAMS Fair Lending- Regulations Z and B EDS FDR

Process Control Systems

Loan Processing

EDUCATION LaSalle University- Philadelphia, PA B.S., Business Administration/Finance