============ TITLES ================= TECHNICAL TRAINER | PROJECT COORDINATOR | PLC SOFTWARE ENGINEER | TECHNICAL DOCUMENTATION EDITOR ========== DESCRIPTION

============== Energetic, enthusiastic, restless with over-a-decade in micro and macro automati on; from projects development to practical realization, from bench testing to di agnostic and troubleshooting. Highly creative Editing, Visual and Graphic abilit ies, developed customized training material, manuals, electric/hydraulic Schemat ics; after-sale customer care, equipment maintenance and repair, R&D, field data gathering to intercept, identify, and solve issues. Outstanding manual abilitie s with tools, instruments and PC; 5-year of successful automation projects all o ver the world: PLC software coding (KOP and AWL languages), project development supervision, test and installation. Problem solving oriented, highly communicati ve, developed fine teaching and relational skills to pass on to customers not on ly mere technical knowledge but also confidence, security and trust. Travel expe rienced. ======= PERSONAL STRENGTH =========== Professional/industrial electric drawing PLC software programmer Project development After-sale Customer care Technical Service Data collecting and analysis Training documentation/manuals Spare Parts management Equipment maintenance / repair Tools/instruments manual abilities Italian native, excellent English Green Card owner Word, Excel, PowerPoint, MapPoint Adobe Photoshop Adobe Acrobat Adobe Flash AutoCAD for Electric/Electronic/Hydraulic HTML / CSS Siemens Step 7 (KOP/AWL) Allen-Bradley LPC (KOP) Pacific Scientific (VB) Visual Basic Z80 Assembly ======= EMPLOYMENT HISTORY ========== 2007 -2011 LAVAZZA PREMIUM COFFEES CORP. New York, NY USA Technical Service Manager www.lavazza.com | North-American subsidiary of Italian Luigi Lavazza S.p.A - Provide full scale live troubleshooting technical support via email, phone or on-site, technical documentation - Design, develop and coordinate customized documentation upon customers/Sales T eam request and specification - Manage and maintain spare part service for proprietary coffee Equipment (FS, O CS and Vending) - Manage and coordinate with Sales Team on larger accounts and National Accounts installs with full scale reports to monitor the field during roll-outs - Develop and maintain relationship with third party service vendors to provide

assistance to field, spare parts service, equipment bench tests and stress tests , improvement tests. - Provide, thanks to bi-lingual abilities, consistent liaison between the Compan y and Technical Service Department HQ in Italy for updates, consults and followups. - Collect issues information, modification and improvement requests from the fie ld, the Sales Team or upon visits to customers - Collect, process and analyze machines performance, issues of test data 2006-2007 LUIGI LAVAZZA S.p.A Turin ITALY Technical Service Away from Home Market Division www.lavazza.com | Italys # 1 coffee, leading single brand in Europe, sixth large st roaster and coffee solutions provider (products and machines) for all markets and industry segments in the world. Provide technical live support and troubleshooting service via email and phone, schedule technical visits with technicians to review field issues, updates, onsite training and discuss customized solutions. Develop and create technical documentation in both Italian and English. Collect information about parts/machines updates from manufacturers, execute pre-produc tion field-tests. Collect issues information in order to process data and notify results and obse rvations to competent offices in order to maintain products at highest levels of reliability. Provide full training sessions in Italian and English. 2005-2006 TAURINGROUP S.p.A Leini ITALY Senior Technical Supervisor Assistant www.tauringroup.it | Open-end Pipe Tube Bending Machines Manufacturing Company Realize, update and publish Electrical/Hydraulic schematics for bending equipme nts. Follow up machines production in communication with departments personnel. Supervise assembly and functional test of electric and hydraulic circuitries. Final tuning, simulation testing and results reporting to assure project accura cy. Provide post-sales customer care, troubleshooting service and documentation sup port. 2004-2005 MAEET2 S.R.L Turin - ITALY Project Manager Technical Assistant www.maeet2.com | Industrial Automation and micro-controllers Implement new design updates in schematics for diverse automation solutions Write codes in PLC language for COMAUs Development Team for Mercedes trucks aut omated assembly line in Germany. Assemble electric cabinet in-house and functional tests for Presser Install and pre-production test by the customers facility 1999-2004 HITECH SYSTEMS S.R.L. Leini ITALY Project Manager Technical Assistant www.hitechsystems.it | Horizontal and Vertical Wrapping machines, Automatic Feed ing Lines, Multi-wrap and Cardboard Box automatic systems Manufacturing Company

Coordinate, develop, realize, test and install unique patented Distributing Con veying and Wrapping production lines. Each project is uniquely customized to the final product, always new approaches to each project to fit the Companys core t echnology. Create and develop documentation both technical and users oriented. Write programs in AWL language for PLC, realize graphics for HMI devices, execu te tests, and coordinate in-house production simulation, raw tuning according to customers production ideal requests. Communication with vendors for parts collecting, managing, updating and pricing . Follow up with electric department team to assure proper realization Notify competent offices for last minutes changes, updates or improvements In-site installation, pre-production test, production final tuning, staff train ing and after-sale customer care. Followed up projects in Italy, Indonesia, China, Philippines, Turkey, Spain, Sw itzerland, Belgium ========== EDUCATION ================ 1997-1998 CASA DI CARITA - ARTI E MESTIERI, TURIN ITALY Automation Systems, Project and Development 1992-1996 INDUSTRIAL TECHNICAL INSTITUTE LEONARDO DA VINCI, TURIN - ITALY Electronics/Telecommunication High School Degree