Appendix 1

Glossary of Terms

Accessing Cues

Subtle behaviours that indicate which representational system a person is using. Typical types of accessing cues include eye movements, voice tone and tempo, body posture, gestures, and breathing patterns. (http://www.nlp.org/glossary.html) The process by which any stimulus or representation (external or internal) gets connected to and so triggers a response. (Hall 1999) Relating to hearing or the sense of hearing. (http://www.nlp.org/glossary.html) Generalisations made about causality, meaning, self, others, behaviours, identity, etc. Our beliefs are what we take as being "true" at any moment. Beliefs guide us in perceiving and interpreting reality. (Hall 1999). Organising or breaking down some experience into bigger or smaller pieces. Involves moving to a larger, more abstract level of information. Involves moving to a more specific and concrete level of information. (http://www.nlp.org/glossary.html). Process of mentally practising (rehearsing) an event before it happens. One of the key processes for ensuring the permanency of an outcome. (Hall 1999). Relating to body sensations. In NLP the term kinaesthetic is used to encompass all kinds of feelings including tactile, visceral, and emotional. (http://www.nlp.org/glossary.html). Changing your own behaviours with enough rapport for the other person to follow. (http://www.nlp.org/glossary.html).

Anchoring

Auditory

Beliefs

Chunking

Chunking up

Chunking down

Future Pacing

Kinaesthetic

Leading

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Meta

above, beyond, about, at a higher level, a logical level higher (Hall 1999). A model developed by John Grinder and Richard Bandler that identifies categories of language patterns that can be problematic or ambiguous. The Meta Model identifies common distortions, deletions and generalisations which obscure the original meaning. The model has clarifying questions that will restore the original meaning of the message. The Meta Model reconnects language with experiences, and can be used for gathering information, clarifying meaning, identify limitations and opening up choices. (http://www.nlp.org/glossary.html). The process of thinking about a situations or phenomenon as something else, i.e., stories, parables, and analogies. (http://www.nlp.org/glossary.html). The third position of perspectives, the distanced observer of oneself and others. (O'Connor 1996: 343). A level of mental programming that determines how we sort, orient to, and chunk our experiences. (http://www.nlp.org/glossary.html). A description of how something works; a generalised, deleted or distorted copy of the original; a paradigm; (http://www.nlp.org/glossary.html). The inverse use of the Meta Model, using artfully vague language patterns to pace another person's experience and access unconscious resources. (http://www.nlp.org/glossary.html). The process of observing and replicating the successful behaviours of other people. In NLP this involves profiling behaviours/physiology, beliefs and values, internal states and strategies. (http://www.nlp.org/glossary.html).

Meta Model of Language

Metaphor

Metaposition

Metaprogramme

Model

Milton Model

Modelling

Appendix 1

Neuro-Linguistic-Programming

The study of excellence. A model of how people structure their subjective experience; how persons program their thinking-emoting and behaving in their neurology, mediated by the language and coding they use to process, store and retrieve information. (Hall 1999). A method used by communicators to quickly establish rapport by matching certain aspects of their behaviour to those of the person with whom they are communicating. (http://www.nlp.org/glossary.html). The establishment of trust, harmony, and cooperation in a relationship. (http://www.nlp.org/glossary.html) Changing the context or frame of reference of an experience so that it has a different meaning. (Hall 1999). How we mentally code information using the sensory systems: visual, auditory, kinaesthetic, olfactory and gustatory. (Hall 1999). visual - auditory- kinaesthetic Relating to sight or the sense of sight. (http://www.nlp.org/glossary.html). A decision or process where both parties are winners. (O'Connor 1996: 350).

Pacing

Rapport

Reframing

Representational System

VAK Visual

Win-Win