JOHN A. MacDONALD 827 Chelsea Drive * Elkhorn, Wisconsin, 53121 (262) 581-4467 * jm1005d58@westpost.

net DIRECTOR OF OPERATIONS / PROJECT MANAGER Accomplished operational executive with extensive international project manageme nt and contract administration experience. Expansive experience in international operations and process management. Significant results driven applications that are enhanced with Waterfall Management techniques. successful turnarounds, cont inuous process improvements, revenue growth and cost savings. Perceptive manager able to improve operational efficiency at multiple sites. Highly experienced in collective bargaining, and in achieving international safety compliance. Organi zed, passionate and committed to excellence. Areas of expertise: Operational Management * Collective Bargaining * Curriculum Building Project Man agement * Enterprise Resource Planning * Contract Management Process Management / Improvement * Safety and Regulatory Compliance *Budgeting * Strategic Planning * Logistics * Distribution * Multiple Unit Management Contract Negotiations * Labor Relations * Conflict Resolution * Change Managemen t Supply Chain Management * Cost Savings * New Business Development * Revenue Grow th Team Building / Leadership * Recruiting * Retention * Training * Performance Man agement PROFESSIONAL EXPERIENCE Fox Valley Technical College, Oshkosh, Wisconsin * 2011-Present Large Technical College located in central Wisconsin. Adjunct Instructor Online course development and facilitator, organize, build and deliver business syllabus relevant to the coursework that is program oriented. PPT, Visual aides and media interactions as well as other online technical components to increase and enhance the student's experience. SSE LLC, Delavan, Wisconsin * 2007-2011 Small family-operated trucking and transportation business contracting with cons truction companies in the United States and the Philippines. Fewer than 50 emplo yees. Director of Operations Orchestrate multiple international and regional operations, positioning the comp any to successfully compete for and execute lucrative contracts. Determine opera tional course, strategize a plan to reach goals and coordinate all operational a ctivities. Manage international projects, contract negotiations and compliance i ssues. Oversee federal and state reporting, budgeting, and hiring, retention and training. Establish and nurture mutually positive relations with stakeholders. Major Contributions: 1 Strengthened the company's finances to go from less than 30 days of ca sh on hand to 20 months on hand, plus funding side investments for family emp loyee retirement plans. 2 Improved profitability by dropping low-value leases and negotiating ne w carrier contracts. 3 Championed safety improvements, developing a Department of Transportat ion training manual, achieving more than 3 years with zero vehicle damages and z

ero on-the-job injuries. 4 Completed 100% of 5 Passed an outside J.J. Keller and Associates r. 6 Certified drivers arkets to the company. 7 Grew fleet from 3 e end of 2011. continued...

jobs prior to contracted completion date. internal-controls audit, winning praise from auditor as "one of the best companies they had seen" all yea in government-level hazmat operations, opening new m trucks to 15, with expansion to 25 anticipated by th

JOHN A. MacDONALD * Page 2 * jm1005d58@westpost.net

AMERICA WEST AIRLINES / USAIRWAYS, Phoenix, Arizona * 1999-2007 Major domestic and international air carrier with more than 42,000 employees. Large Multiple Station Manager Managed multiple large stations on the East Coast, supervising ramp, aircraft ma intenance and customer service operations. Supervised both airline and contract workers. As a Station Manager, supervised more than 250 employees while directin g day-to-day operations, working to sustain on-time operations and ensure a safe working environment. Oversaw IT and network applications. Liaised regularly wit h airport management, Transportation Security Administration and corporate manag ement. AMERICA WEST AIRLINES / USAIRWAYS Large Multiple Station Manager Continued Major Contributions: 8 Saved 45% in operating costs by initiating new airport lease and usage contracts incorporating aircraft maintenance operations. 9 Pioneered maintenance improvements boosting performance by more than 2 4% while slashing overall costs by 57%. 10 Earned the airline's Pride Cup Award in recognition of on-time performanc e, low lost-baggage rates and customer complaints, and zero damaged aircraft in more than 5 years of operations. 11 Achieved high marks for internal controls in numerous outside audits. 12 Sustained a 91%-plus average of on-time performance for fleet launch and aircraft turns. 13 Selected by airline to manage and improve operations in more than 30 loca tions over 8 years. JONES TRAVEL AND TOUR, Elkhorn, Wisconsin * 1995-1999 Travel and tourism company with operations in the United States and Canada. Abou t 3,500 school and motor coach bus drivers. Director of Safety and Driver Development Oversaw safety and training activities with initial and recurrent applications. Formulated and implemented a federal Department of Transportation-certified driv er course for beginning and experienced drivers, including computer software, ac hieving a 97% pass rate for drivers obtaining their licenses and enabling compan y to secure contracts that grew business by more than 69%. Trained drivers ranki ng among the Top 15 statewide. EDUCATION Doctor of Philosophy HLTH - Health Care Administration (In Progress)

Ph.D. Candidate Walden University, Baltimore, Maryland Master of Arts in Organizational Management University of Phoenix, Phoenix, Arizona Bachelor of Arts in Organizational Studies Bethel College, Minneapolis, Minnesota

continued... JOHN A. MacDONALD * Page 3 * jm1005d58@westpost.net

PROFESSIONAL DEVELOPMENT Wisconsin Educators Certification * Travel Management Certificate * Airline Safe ty and Compliance Training * Flight Operations Weight and Balance * Hazardous Ma terials Awareness and Identification Terrorist Security Identification and Approach * Shares, Apollo and Sabre Traini ng Train-the-Trainer Certified on Aircraft APU / Brake Rider FAA Private Pilot, Single- and Multi-Engine Ratings EXPAT-I Card Holder Philippines AFFILIATIONS Distributive Education Clubs of America EXPAT-I Card Holder Philippines FOREIGN LANGUAGES Cebuano (Philippines) COMPUTER SKILLS Microsoft Office 2010 Platform * People Soft * Agile Management * SPSS * Adobe Acrobat * MS Silverlite * Access * Lotus / Lotus Notes * Project Manager * SLDC/ XP Practices * Microsoft Publisher * C++ Applications Platform