BRENDA R. CARROLL 1941-402 Carrington Oaks Drive, Charlotte, NC 28273; (704) 615-0175; bc15b44ca@w estpost.

net PROFESSIONAL SUMMARY: A dedicated, results-oriented professional, with over 18 years of Transportatio n and Logistics experience. Excellent communication, analytical and computer ski lls PROFESSIONAL HIGHLIGHTS: aNegotiated to keep two of the 13 LTL carriersa rates to a 4% average increase v ersus 6% industry average in 2010, while persuaded the remaining LTL carriers no t to take a rate increase aAchieved 100% TL carrier agreement to use only 75% of the weekly published D.O. E. fuel cost in 2010 aInstrumental in holding freight spend to less than a 2% increase: from $8.6mm i n 2009 to $8.75mm in 2010 aSuccessfully managed the transportation process of opening and closing 970 seas onal retail stores in 2010 up from 748 stores in 2009 aCreated and published Standard Operating Procedures (SOP) for the Third Party L ogistics (3PL) warehouses PROFESSIONAL EXPERIENCE: SPENCER GIFTS, Charlotte, NC Assistant Traffic Manager 2001 - Present aManage the day-to-day operations of the Traffic Department aCreate and publish the annual carrier bid packet and administer carrier selecti on aFacilitate the annual carrier negotiation meetings aDevelop department associates through coaching, mentoring and management of ind ividual development plans aHandle the communication and resource planning to ensure that business partners a needs and service requirements are met aOversee the publication of the monthly carrier service reports and the analysis and reporting of transportation costs/savings and claims filing and reporting aCoordinate and facilitate all internal and external transportation meetings Transportation Project Manager for Seasonal Stores 2001 - Prese nt aManage the transportation process of opening and closing seasonal retail stores , which includes: mode selection, rate negotiation, carrier selection, dispatching , shipping and receiving aDevelop and publish SOPs for the Traffic Department associates and eight - 3PL warehouses, which include processes for receiving, storing, shipping and damage freight repo rting Brenda R. Carroll Page 2 Transportation Project Manager for Seasonal Stores, cont. 2001 - Present

aManage the flow of freight into and out from the 3PLs aOversee eight a" 3PL warehouses and primary point of contact for three of the 3 PLs aProvide training and assistance to the Traffic Department associates in coordin ating their 3PL aCreate and publish annual mid-season carrier bid packet and provide access to t he results so the associates can administer carrier selection for their respective 3PL aPrimary liaison between carriers and the 3PLs aCoordinate the closing process of seasonal retail stores, which includes: packi ng and shipping instructions, label creation, carrier selection and 3PL receivin g instructions Transportation Coordinator 2000 a" 2001 aProvided transportation customer service to all business partners, internally a nd externally aManaged the receiving schedule which included prioritizing loads from the west coast aCoordinated the initial shipments to 170 seasonal retail stores from the distri bution center aPrepared closing packets for the seasonal stores which included instructions, l abels and bill of ladings aCreated, analyzed and published the monthly carrier service reports aUtilized Microsoft applications to prepare correspondence, spreadsheets, report s and presentations aProcessed department payroll for five associates ADDITIONAL WORK HISTORY AMERICAN PRESIDENT LINES, (Contract w/DuPont), Charlotte, NC Transportation Coordinator THE BODY SHOP, Wake Forest, NC Operations Supervisor J.M. SMUCKER COMPANY, Memphis, TN Transportation and Customer Service Supervisor PEPSI FOOD SYSTEMS, Memphis, TN Operations Supervisor FAMILY DOLLAR DISTRIBUTION CENTER, West Memphis, AR Department Supervisor TARGET DISTRIBUTION CENTER, Little Rock, AR Operations Supervisor EDUCATION: Master of Business Administration, Business Logistics, Penn State University, St ate College, PA Bachelor of Science, Business Finance, North Carolina A & T State University, Gr eensboro, NC MILITARY: U.S. Army (active) 3 years U.S. Army (reserves) 3 years