MIRANDA AGOSTINI-URIARTE 25 Pemberton Drive, Matawan, New Jersey 07747 732.986.4812 magostini3@gmail.

com

QUALIFICATIONS SUMMARY High performance, seasoned, and well-rounded professional, backed with MBA degre e and International Scholar Laureate Delegation on Business Program in Central a nd Eastern Europe. Enthusiastic in securing a general business / finance managem ent role that offers professional growth and advancement, leveraging skills and knowledge in strengthening client relations, business management, and internatio nal experience, while optimizing the following qualifications: Six years of progressive experience in diverse environments Constantly explores for opportunities to further employ analytical compe tencies and multilingual proficiency Articulate communicator and a self-starter who exhibits consistent accou ntability and due diligence Expert ability to accurately determine needs, understand risk tolerances , offer alternatives to current situations, and cultivate longstanding / profita ble client relationships Extreme attention to detail and ability to coordinate and provide a broa d-based business and financial support Technically proficient in utilizing Microsoft Office Suite (Word, PowerP oint, Excel, Outlook, Publisher, and Project), along with typing speed of more t han 60 wpm Well-versed in English, Spanish and French, with basic proficiency in It alian and Portuguese languages; willing to relocate and travel

EDUCATION Wilmington University ~ Dover, DE ~ Expected graduation: Jul 2011 Master of Business Administration University of Maryland, Baltimore County ~ Baltimore, MD ~ 2009 Bachelor of Arts in Modern Languages and Linguistics Concentration in French and Spanish Universidad de Malaga ~ Malaga, Spain ~ 2007 Coursework in Spanish Language, Culture, and Art History (International Studies)

PROFESSIONAL TRAINING International Scholar Laureate Delegation on Business ~ 2008 Delegation on Business in Central and Eastern Europe, National Deans List

EXPERIENCE OVERVIEW Finance and Banking Administration Performed a broad array of intermediate duties related to branch activit ies and financial services, including but not limited to assisting customers in their selection of various accounts, cross-selling bank products and financial s

ervices, and maintaining sales goals in a quota-driven environment. Demonstrated knowledge and skills in various areas of responsibilities, such as accepting to forwarding credit/loan applications, and providing leadersh ip and training to less experienced customer service representatives. Determined correct loan options for the borrower based on the applicants cu rrent financial status and preferred loan product. Strategic Sales Management and Marketing Management Utilized strong multitasking abilities in planning, goal setting, person nel training, and customer service skills, contributing to revenue profit as wel l as business growth. Played a pivotal role in driving business profits and revenues by implem enting astute marketing and sales initiatives that increased business productivi ty. Conceptualized and implemented creative ideas to keep up with constantly changing market, as well as to properly accommodate all needs and expectations of diverse clients and individuals. Customer Service and Relations Boosted company profitability by maximizing service satisfaction, which promoted goodwill, repeat/referral business, and revenue growth. Delivered excellent customer service through immediate resolution on any customer concerns arising from company products and services. Leadership, Employee Management and Communications Gained reputation for demonstrating hands-on leadership style in leading teams that collaborate as a one unit to successfully provide first-rate custome r service. Implemented standard management practices and balanced the organizations be st interests with employees needs to achieve business goals. Exemplified commitment in sharing knowledge and motivating personnel to perform at high efficiency levels, which led to attainment of common goals and o bjectives. Fostered positive working environment and team unity to promote high tea m morale.

PROFESSIONAL EXPERIENCE The Provident Bank ~ East Brunswick, NJ Customer Service Supervisor (2010Present) Customer Service Representative (20082010) American Eagle Outfitters ~ Columbia, MD Sales Associate (20072008) TeleAmerican Travel ~ Elizabeth, NJ Administrative Assistant (20062007) Matawan World of Gardening ~ Old Bridge, NJ Sales Representative/Administrative Assistant (2005) Dance Zone ~ Marlboro, NJ Dance Instructor (20032004)

COMMUNITY INVOLVEMENT

Served as special events coordinator, corresponding secretary and member of the judicial board for the Phi Mu Fraternity for Women from 2005 to 2009; co ordinated event planning and management for Philanthropic, Social, and Academic events; and established communications between alumnae, professors, and other st udent organizations.