Vous êtes sur la page 1sur 2

JOHN MILTON MOON 4590 Covenant Court Gurnee, Illinois 60031 jmmoon@me.

com - 312-231-4551 Objective To obtain a position that will complement 15 years of broad transportation indus try experience, allowing me to utilize and further develop the strong skill set and experience to promote corporate initiatives. Purolator International 10/2004 - Present Results-oriented, consultative sales specialist with success developing, directi ng and executing a broad range of initiatives; Plan, negotiate and implement cus tomer solutions in direct support of business objectives; Customize brokerage so lutions; Create innovative solutions to meet customer needs and facilitate new s ales opportunities. Major Account Executive, 5/2007 - Present * Manage 28 clients in 5 states, contributing $7.5m in annual revenue * Manage and develop relationships with clients as well as resolving service int erruptions, operational changes, and other account requirements * Develop, mentor, and supervise employees in sales and customer service roles * Achieved 240% revenue target, 2010 * Received the 2010 Presidents "Ring the Bell" Award for closing a $900k/year cl ient * Ranked number 2 for field sales team revenue, 2010 * Earned highest midyear revenue in field sales team, 2010 * Increased revenue by $150k from existing client base, 2011 * 0% customer attrition, 2010 Account Executive, 10/2004 - 5/2007 * Developed long term relationships with clients and developed new business oppo rtunities within existing account base * Developed strategic and unique solutions to streamline client processes * Represented Purolator to the client - responsible for positioning Purolator se rvice capabilities to customers in the account base * Responsible for on-boarding of new accounts and maintenance of existing client s * Provided superior customer service to all Purolator clients and vendors * Included in the Purolator 2006 annual financial review for successfully stream lining a multinational electronics corporation's logistics processes * 'Bravo Zulu for Service Excellence' award recipient, 2005 * Runner-up - Employee of the Month, 2005 * Runner-up - Employee of the Year, 2005 United Van Lines 8/1996 - 6/2004 Promoted several times within United Van Lines to positions in operations, clien t relations and sales; Dedicated to full cycle of transportation services, inclu ding needs assessment, sales, implementation and follow-up for all shipments. International and Commodities Representative, 11/2001 - 6/2004 * International / Special Commodities Sales & Operations * Developed and maintained relationships with brokers, forwarders, and 3rd party

vendors to exceed customer expectations in the most cost effective manner * Resolved issues with customers and vendors quickly and decisively * Analyzed individual customer needs to create unique rate proposals and procedu res * Negotiated pricing for all shipment types, with vendors and customers Fleet Management and Customer Relations, 8/1996 - 11/2001 * Managed and directed field evaluative staff in direct contact with customers * Managed fleet of 25 plus trans-continental owner operators * Generated load and shipment orders to meet company and client objectives * Exceeded company and customer expectations by quickly addressing time-sensitiv e shipments; Coordinated third party services for domestic and international shi pments * Analyzed all pricing and billing discrepancies while maintaining company inter ests and the highest level of customer service Accreditations, Memberships, and Community Activities * TSA, Indirect Air Carrier Standard Security Program, IACSSP Certified * Council of Logistics Management, Member (CSCMP) * AMSA Registered International Mover, individual (RIM) * AMSA Certified Moving Consultant (CMC) * UniGroup Worldwide Quality Labor Certified Trainer * Regularly participate in personal and corporate sponsored philanthropic activi ties Education Bachelor of Science in Speech Communication; Minor in Art and Design Northern Michigan University, Marquette, Michigan References Available upon request

Vous aimerez peut-être aussi