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DAVID ACKERMAN 4513 Concord Meadow Lane, Williamsburg, Ohio 45176 da15d8f00@westpost.

net 513-335-4300 (cell) 513-724-0553 (home) PROFESSIONAL EXPERIENCE Johnson & Johnson 3/1999 V Present Ethicon Endo-Surgery, Inc Manager, Analytics 9/2010 V Present Future Force Project Team- Sales Force Effectiveness Future Force Responsibilities: Developed the Phase 1 re-deployment models to include Energy and Bariatric Fiel d Sales Leadership structures Project Leader for Phase 2 Deployment Optimization with ZS Associates Future Force analytics responsibility Organized Future Force team volunteer activities for 2010 United Way campaign Sedation Systems 8/2008 V 9/2010 Sr. Business Analyst Specific responsibility for Sedation territory deployment design, development of metrics dashboards to include CRM, Knowledge Management database development an d support and day to day business analytical support Developed the 45 territory, 5 region deployment models to be utilized upon laun ch. Developed coverage overlay territory design and metrics reporting for the EES/A SP Collaboration Agreement Project Lead for all Sedation dashboard metrics creation to include detailed re quirements, mock-ups and IT liaison responsibilities. Reports incorporated CRM attributes to create a 360 degree view of the customer. Developed and maintained the Sedation Market Creation Database and Reporting To ol to aid the franchise in the collection, organization and reporting of pre-CRM system attributes of our customers. Assisted the Sedation Health Care Economics team with analytical support. Developed the Sedation Territory Analysis Tool to be used by the FFO to evaluat e priority of phase 2 launch execution World Wide Business Development 2/2007 V 8/2008 Sr. Business Analyst Provided business analytics support to the Licensing & Acquisition, Strategic Pl anning and Business Development groups Developed a prototype Global Procedure Database that incorporated procedure dat a inputs from US, EU, Asia/Pac, South America & Canada Developed an interactive Environmental Scan database and query tool that unlock ed environmental scan data normally boiled down and locked into Powerpoint prese ntations to be easily accessible and visual. Teamed up with IT department to bu ild into a Cognos Analysis Studio application. Developed go-to-market models for the Obesity and Emerging Markets white spaces . (J&J Leadership Award)

Sales Planning & Operations 7/2001 V 2/2007 Sr. Business Analyst V Sales Compensation Systems Provided business analytics support to the Sales Planning and Operations group Managed, programmed and tested the Compensation Manager system and lead the IT

liaison responsibilities with each new years compensation plan changes Developed, loaded and maintained all adjustments to the base and forecast table s Developed annual Compensation Analysis Models (CAMs), Quarterly Payout Project ion models and Early Warning Indicator analysis (Earnings Distribution Analysis) Provided analytical support to Sales Planning Managers and Directors with speci al projects (Performance Dashboards, Sales funnels, FFO year end merit calibrati on tools, Geographic Business Shift tools, etc.) Sales Planning & Operations 3/1999 V 7/2001 Manager, Business Information Systems Managed a staff of (4) Sr. Business Analysts in the support of IBM Cognos Softwa re ad-hoc reporting, data integrity and territory and product alignments. Lead weekly meetings with IT to expose, prioritize and correct Sales tracking s ystem data issues Organized cross training efforts to assure back up support Provided all field facing data reporting and analysis tools Novartis Pharmaceuticals 8/1997 V 3/1999 Manager Regional Business Analytics Responsible for assisting General Manager and 3 Area Business Directors with ana lytics support in the day-to-day operation of the Great Lakes Region (Ohio, Indi ana, Kentucky & Michigan) Developed reports and business analytics utilizing Business Objects, a SAP prod uct that provided reporting, query and analysis and enterprise information manag ement capabilities. Managed the regional compensation of the 4 sales force variable compensation pl ans to include quarterly payouts and Presidents Club calculations (Ciba, Geigy, Sandoz and Novartis Sales Structures) On-going analysis of call and sample productivity reporting using SAS Analytics support of external vendor data to include IMS (Physician Scripts/Sha re) and SMG (Senior Care) data Procter and Gamble Pharmaceuticals 8/1995 V 8/1997 Account Executive / Sr. Business Analyst (Keane, Inc - Consulting) Provided analytical support to 5 Product Brand Managers and Field Sales Leadersh ip Healthcare Data Warehouse expertise and consulting Ad-hoc data analysis and reporting utilizing Business Objects Test and control group pre and post symposium analytics Coordination of data with ZS Associates for sales force redesign SAS Programming V Mainframe (SAS) & IBM 360 mini-computer (SAS/Proc SQL) Management of 4 Keane IT Consultants on-site Community Mutual Blue Cross & Blue Shield 9/1983 V 8/1995 Federal Employee Program 3/1992 V 8/1995 Supervisor Business Operations Support & Government Reporting Operations Support Supervisor of the Claims and Customer Service Auditors (4), F EP Department Trainer (1), Claims Appeals Coordinator (1), Written Correspondenc e (2), Coordination of Benefits (3), Operations Support Coordinators (4) and als o produced the quarterly Government Reporting Performance Metrics Score Card Statistically validated randomly selected claims and customer service call samp le for quarterly audit. Developed and maintained an Audit Tracking & Quality Control system using SAS p rogramming language. Supervised audit of claims process and customer service calls and revised depar tment weekly score card. Improved department accuracy by 8% in first 6 months. Supervised the department trainer by utilizing findings from weekly analysis to re-train staff thus reducing errors.

IT Sr. Programmer Analyst & Sr. Business Analyst 9/1983 V 3/1992 Worked in various departments as a COBOL/SAS Sr. Programmer Analyst (IT & Busine ss Analytics) Financial reporting, Loss Ratio Analysis, Forecasting, Profitability by Line of Business Developed reports and analytics in SAS from Teradata data warehouse relational data management system (RDBMS) Insurance utilization reporting for Group Business (large) accounts (pre-renewa l) Inter-plan Data Reporting Financial Systems (COBOL) programming Developed customized claims utilization analysis for large accounts approaching renewal Ashland Oil, Inc 2/1981 V 5/1983 IT Programmer Analyst IBM Mainframe Programmer Analyst V Service Station Daily Reporting, General Led ger and Financial systems PL/1, MarkIV and Statistical Analysis System (SAS) EDUCATION Ohio University, Athens, Ohio V Major: Bachelors in Business Administration Mi nor: Marketing/Management PROFESSIONAL TRAINING Managing Diversity Training Statistical Analysis System (SAS) MS Office Suite Training Calidus Compensation System Training Presentation Skills Training Business Objects (Query, Reporting & Analytics) Javelin Territory Designer ZS Associates Maps 6.0 Cognos Business Analysis Stu dio Training Cognos Query Studio Training (In-house) OTHER INTERESTS Luthier V Musical Instrument Maker of Mountain Dulcimers and Banjos Musician V Guitar, Banjo & Mountain Dulcimer Woodworker / Cabinet Maker High School and Collegiate Football Officiating