Education: University of Phoenix - Albuquerque, NM 1996-1998 Enrolled in Bachelor of Science Computer Information Systems Albuq Technical Vocational Institute

Albuquerque, NM 1990-1992 Data Processing Programming Curriculum University of New Mexico Albuquerque, NM 1974-1976 General Studies, English, creative writing, music Computer Skills: Cisco and Novell Networking, MS Office, Windows/Server Administration, Unix admi nistration, Change Control, Unix, LAN/WAN connectivity, troubleshooting, and har dware. Programming Languages: Mainframe COBOL, Assembler, PL1 PC C/C++, Assembler, Clipper, dBase IV, BASIC, Visual Basic, XML, HTML, SQL, pr oprietary middleware components, network protocols Operating Systems Windows, UNIX, VMS, Work Experience: USDA Forest Service Albuquerque, New Mexico March 2008 - present Contract Communications Specialist / Technical Writer Develop Microsoft Word templates for use in a multisite national data migration project Create user documentation, presentations, spreadsheets, and other project commu nications. Maintain and track project documentation. Developed metrics and charts to display project progress Responsible for responding to user community questions and concerns regarding d ata migration, requiring through knowledge of the project timeline and the techn ical aspects surrounding the different migration components. Developed and maintained web pages to disseminate information concerning data m igration project. Developed user manuals and checklists for use before during and after the migra tion event. Send project-related email communications to large groups of Forest Service emp loyees. Intel Corporation Rio Rancho, New Mexico June 2001-June2007 MES Applications Software Engineer Responsibilities included but not limited to: Project management skills to install and maintain software applications in any environment Troubleshooting complex systems in a heterogeneous environment of VMS*, UNIX*, and Windows* systems Sustaining and driving improvement for all of the systems in Intels leading edg e factories Partnering with engineering, manufacturing, and production control to leverage automation capabilities to solve complex manufacturing problems Supporting Virtual Factory efforts at Intel sites throughout the world Working with Intel automation groups worldwide to define and maintain configura tion standards and synergy Actively participating on automation project teams to provide process improveme

nts Providing implementation and integration leadership including customer support, training and continuous improvement. Providing 7x24 on-call coverage to support the factory and those using automati on systems Requires knowledge in Oracle Visual Studio* 6 (Visual C++* and Visual Basic* 6 ) - Technical expertise with UNIX*, Windows*, VMS,* DCL*, C/C++/C#, Visual Basic* and/or VB.NET*, ASP* and/or ASP.NET*, Cobol*, Java*, SQ*, SQL* Server, Oracle*, TIB*, WorkStream*, and 200mm automation environment - Programming skills in Extensible Markup Language (XML), ASP*, .NET* against SQ L* and Oracle* databases June 2000 2001 Network Software Division Lab Administrator/User Support Duties include ownership of test lab and individual development PCs running und er Windows, Linux. See to the configuration and availability of lab and developm ent resources. Work closely with Information Technologies to initiate and resolv e networking issues. Reconfigure both lab and development environments as needed for changing development needs, including PCs and Cisco routers or switches. Administrator for SUN mid range servers running under UNIX Responsible for the availability and backup of network servers as well as serv er rights and permissions. Build and maintain web and data server to provide th e team to develop without the latency of a remote server. Develop and maintain a database to track NSD-NMs hardware and software expendi tures, showing where purchased items are being utilized and providing an aide in future planning. Provide user support for technical and application issues Administer configuration management allowing change control methods to be utili zed. First Security Bank/First National Bank Albuquerque, New Mexico February 1997 June 2000 Electronic Transaction Services, Programmer Analyst Programming and support of electronic transaction devices such as ATM and point of sale terminals. Required knowledge of Cobol, PL1, communications protocols, database management, Federal and State regulatory provisions as well as RISC har dware, software and operating systems. Provide support for Network Control personnel in troubleshooting. Resolving online and communications outages in a timely manner throughout a multi state envi ronment. Test, design and analysis for user requested upgrades. Interface with user departments to research and resolve user questions and prob lems. March 1992 February 1997 Product Development, Programmer/Analyst Develop and support a PC banking application with mainframe communication throu ghout five states. Designed and developed a PC based change control system to insure integrity of software distribution. Maintain C/C++ off-line application to insure availability of information in th e event the host was unavailable. June 1990 February 1992 Network Control Technician Oversee and resolve network application issues including ATM, POS, VTAM and BTA M applications. Insure availability of same to users and customers in a 24/7 env ironment.

Installation and maintenance of hardware and telecommunications equipment. Oct 1989 June 1990 New Mexico Federal Savings Association Computer Operator Timely execution of on-line programs to update customer transactions and financ ial reports as well as other operational duties. Provide technical and application support to all users. Designed and developed PC based programs to provide quality assurance applicati ons in operations. Help in the conversion from UNISYS A3 to IBM mainframe upon acquisition by Firs t National Bank May 1986 June 1989 The Industrial Bank of Japan New York City, NY Computer Operations Supervisor Insured system availability of combined on-line and batch environments for all user departments. Analyzed and resolved all system, job, operational and network problems. Provided users with technical, scheduling and resource support, plus disseminat ed knowledge of same to all users. Learned base band and satellite communication protocols Developed a maintenance tracking system for PC hardware and software. June 1982 January 1986 Albuquerque Cable Television Albuquerque, New Mexico Computer Operator/Shift Supervisor Responsible for operating systems, applications, database and non-data base bac kups. Error interpretation and recovery. Scheduling daily, weekly and monthly production jobs. Received Cable Technician certification in broadband communications.