KEITH M. DOUGLASS, RN, MHA, CNML 3138 Village Park Dr. Kingwood, TX 77339 H: 281-360-8110 M: 281-608-2877 kd15dc4c0@westpost.

net Director of Nursing: Chief Nursing Officer: Chief Clinical Officer Service-driven, senior level Certified Nurse Manager with 20+ years of firsthand experience in routine and emergency medical care for a broad range of patients in fast-paced settings. Strong, yet approachable leader effectively mobilizing multi-cultural professional teams in the deliver of consistently high-caliber ca re as well as the completion of vital administrative tasks. Progress-minded man ager consistently training staff through hands-on mentoring, and formal professi onal development programs comprised of workshops and in-service seminars. Core Competencies: Critical Care: Emergency Care: Staff Management: Training & Development: Patient Relations: Quality Control: Problem Resolution: Patient Admissions: Schedule Ma nagement: Nurse Management: Medication Administration. EXPERIENCE Cornerstone Hospital of Houston, Webster, Texas 2010-Present House Supervisor/ADON LTAC July

a Act in effect as Assistant Director of Nursing, capably driving the compliance of assigned RNs, LVNs, and C.N.Aas with established protocols. a Ensure timely and accurately completion of all requisite paperwork. a Investigate patient complaints and problems. a Fulfill physician post-round directives. a Schedule staff effectively to ensure optimal coverage within each unit. Conduc t 90-day and annual performance assessments for assigned personnel. a Interview and present viable candidates for consideration for open positions. a Train and develop staff professional skills. a 74 bed Long Term Care Hospital.

Keith M. Douglass, RN, MHA, CNML Page 2 Kindred Bay Area Hospital, Pasadena, Texas July 2010 Nurse Manager LTAC March 2008 to

a Led an 82 a" person staff of RNs, LVNs, C.N.As, MTs, and UCs in the delivery o f high-caliber care to a continually changing census of patients requiring gener al and specialized care. a Trained and developed staff skills as a continued champion of professional gro wth through leadership of, and participation in nurse council, critical care, an d supervisor meetings. a Contributed to pharmacy, wound care, infection control, and quality control me etings. a Produced work schedule 6 weeks in advance to ensure the availability of needed personnel. Generated daily staffing sheets to ensure all units appropriately s

taffed. a Taught in-service classes on related topics. a Functioned as acting CNO, developed yearly budget and oversaw Medicare and Med icaid compliance in billing. a Reviewed and approved appropriate admissions. a Decreased turnover to 6%. a Decreased agency usage by 60%. a Conducted 90-day and annual performance assessment of nursing personnel. a 74 bed Long Term Care Hospital. Kingwood Medical Center, Kingwood, Texas Feb. 2008 Emergency Room Charge Nurse/Staff Nurse May 2006 to

a Treated a broad range of traumas and sickness in an often fast-paced, 18-bed e mergency room. Yearly average of 80,000 patients. a Doubled as a relief charge nurse directing ER personnel. a Coordinated transfers to other units in hospital and other facilities those pa tients requiring higher level of care. a Conducted 90-day and yearly evaluations on assigned personnel. CJW Medical Center, Richmond, Virginia pril 2006 Emergency Room Charge Nurse/Staff Nurse August 2004 to A

a Delivered comprehensive care to a diverse patient base experiencing wide-rangi ng medical problems and injury in a 24-bed level 3 emergency room. a Doubled as a relief charge nurse directing ER personnel. a Coordinated transfers to other units and facilities. Keith M. Douglass, RN, MHA, CNML Page 3 Northeast Medical Center Hospital, Humble, Texas Emergency Room Charge Nurse/Staff Nurse July 1993 to March 2004

a Delivered comprehensive care to a diverse patient base experiencing wide-rangi ng medical problems and injuries in a 24 bed, Level 4 emergency room. a Facilitated patient admissions flow and transfer both to internal hospital flo ors as well as to other medical centers, while orchestrating comprehensive patie nt care. a Managed up to 14 nurses and paramedics. a Conducted 90-day and yearly evaluations on assigned personnel. Texas Childrenas Hospital, Houston, Texas 93 to June 1993 Staff Nurse Pediatric Intensive Care Unit Jan 19

a Provided total patient care to such patients as: post-open heart surgery, sept ic shock, meningitis, as well as traumatic injuries. a 30 bed Pediatric Intensive Care Unit. Cedars-Sinai Medical Center, Los Angeles, CA o Dec. 1992 Staff Nurse/Relief Charge Nurse PICU Sept 1991 t

a Provided total patient care for an eight bed Pediatric Intensive Care Unit to

such patients as: open heart surgery, liver, kidney, lung transplant patients. S eptic shock, and other traumatic injuries and illnesses. a Supervised 2 to 4 nursing personnel coordinated care and assisted with transfe r and admissions. St. Lukeas Hospital, San Francisco, Calif. . 1987 to July 1991 Relief Charge Nurse/Staff Nurse Pediatrics Unit a Provided total patient care on a 24-bed general Pediatric Unit. a Directed and supervised 1-2 nursing personnel, coordinating care. a Personally responsible for up to six patients. Jan

Keith M. Douglass, RN, MHA, CNML Page 4 Oroville Hospital, Oroville, Calif. y 1985 to August 1986 Relief Charge Nurse/Staff Nurse Ma

a Relief charge nurse on a 25-bed Medical/Surgical/Pediatric Unit. Provided care for up to 11 patients. a Functioned as charge nurse on other Medical 28 bed Medical and Surgical unit a nd 34 bed Surgical Unit. a Provided total patient care and modified team leading care to diverse populati on of patients. a Coordinated daily staffing assignments, care plans. a Supervised up to five nursing personnel. Quincy Convalescent Hospital, Quincy, California 1985 Charge Nurse/Staff Nurse March 1984 to May

a Charge and staff nurse for a 54 bed convalescent hospital. a Total responsibility for medication administration to residents and treatments . a Supervised up to three other nursing personnel. United States Air Force, Norton AFB, Calif. to Feb. 1984 Sergeant Air Crew Life Support Unit EDUCATION Saint Josephas College of Maine, Standish Maine May 2010 Master of Health Administration California State University, Chico, Chico California March 1979

December 1985 Bachelor of Arts in Psychology Azusa Pacific College, Azusa, California December 1981 Associated degree in Nursing

Keith M. Douglass, RN, MHA, CNML Page 5 AFFILIATIONS American Assembly for Men in Nursing a Board Member a Treasure a Vice President American Organization Nurse Executives CERTIFICATES ACLS Provider 12 BLS Provider 2012 Certified Nurse Manager and Leader LICENSURE Registered Nurse Texas # 586700 REFRENCES Melissa Miller 281-374-6494H Henrietta Valentine Brandee Lovercheck 832-215-2273C 713-907-6067 713-530-9144C Exp: 4/2012 Exp: 2/20 Exp: 5/ Exp: 12/2013