Information Technology Executive SUMMARY: Senior IT leader specializing in enabling companys grow to profitabili ty by implementing state of the art

IT communications, collaboration systems and managing staff. Leverage strong interpersonal skills and over 10 years of direc t managerial experience to build, transform and lead IT teams. Proven record of customer service, innovative leadership, problem solving, and staff management. Adept at talent acquisition, staff retention, and employee growth. Proficient at vendor negotiations developing strong relationships that return high value f or company. Adjunct online business & technology instructor for Colorado Techni cal University. TECHNICAL EXPERTISE: Microsoft OS 3.1.1 to 7; Office to 2010; Communicator Suit e; Server NT to 2008 SharePoint MOSS MS Exchange BCP HA H/A DR Disaster Re covery SOX HIPAA CRM Fundamentals Enterprise Resource Planning SAP NetSuit e Cisco Switches Routers Cisco Works Lotus Notes Check Point WatchGuard No rtel Sun Net Edge 3Com VoIP PBX AS400 Hughes Satellite Remedy Ticketing Solaris Unix TCP/IP HP Open View NetCool Microwave Servers SONET Firewa ll EMC DASD Packeteer Firebird Sniffer Data Scope LAN Analyzer VAX & DEC AIM Aim for Windows Bytex Switches PROFESSIONAL EXPERIENCE INITIATE SYSTEMS, an IBM Company, Chicago, Illinois 2006 to Present Director of Information Technology (Enterprise Software - Healthcare) Directed IT department operations globally. Responsible for budgeting, busines s continuity planning, network management along with policy, procedure developme nt. Worldwide escalations lead for help-desk team issues. Successfully deployed Microsoft Office Communicator (2007 R2) providing company with a secure, unified communication platform for collaboration. Reduced trave l and long distance costs by well over $1 million. Deployed asset monitoring software enabling IT to patch, track and troubleshoot company resources. This avoided incremental headcount, positively impacted mor ale and recognized a savings of greater than $150,000. Migrated network production into virtual machines (VMware) reducing network foo tprint, providing green work area and reducing hardware and software costs by 20 %. This translated into a corporate wide savings of $200K. Negotiated with several vendors (Telco, ISP, and Hardware/Software) for increas ed bandwidth, private data backbone and improved security. Enabled secure conne ctivity for all employees saving $125,000 annually. IT representative for C level cross functional committees as Steering & Technol ogy, Facilities Planning and Vendor Selection. Adeptly communicate from C level to first line support. Proficient negotiator in vendor management, contractual agreements and relation ship building. Conducted security audits with remediation saving the company thousands of doll ars avoiding compliance concerns. Leveraged differing vendors (ISS and Berbee) to assure quality cross functional analysis. Led acquisition team to effectively incorporate the network of an acquired comp any on-time and within budget. Implemented Synergix password software providing security measures to protect c ompany and customer data. Developed Business Continuity Plan leveraging internal sites for disaster recov ery and high availability. Project Manager for Microsoft SharePoint 2007 companywide rollout for consolida tion of database information. SPECIALTY TITLE SERVICES, INC., Schaumburg, Illinois 2002 to 2006 Director of Information Technology (Title Insurance) Provided strategic direction and oversight for all telecommunications services,

including wide area connectivity, web application delivery, and desktop support . Responsible for all hardware/software resources such as application testing/twe aking, outsourcing, Telco, SLA, vendor negotiations, and network design. Recommended, tested and forecasted equipment purchases. Managed each regions IT equipment. Entrusted with all aspects of network spending, decision making, and troublesho oting. Implemented application with specialized agency software allowing uniformity ac ross entire company. Deployed and managed ERP (SureClose) to integrate and centralize department wor kflow. Designed and implemented a new process for paperless closing doc environment. Increased sales and client retention by software testing, development, and work flow changes. Created/updated web site, with online ordering and retrieval of documents/job p ostings. Redesigned and upgraded network to include VPN tunneling, firewall and secure c ommunications. WINSTAR PROFESSIONAL SERVICES, INC., Oakbrook Terrace, Illinois 2000 to 2001 Business Development Manager (Technology) Established and executed role, facilitating coordination between engineering an d sales teams. Aligned proper technical expertise to each project leveraging 30+ engineers and 6 account executives. Developed project scopes and strategic workflows for proposals, facilitating ac count executive sales. Created and developed business plan to expand role to a nation-wide scope. Key member of professional services team delivering project scopes and building exceptional client relations. ZURICH U.S. INSURANCE, Schaumburg, Illinois 1998 to 2000 Acting IT Manager (Insurance) Managed all aspects of the Technology Systems department overseeing 12 staff me mbers, presided over several committees, compiled budgets and provided mentorshi p. Additional value to organization by executing two roles saving the company $3 00K per annum through elimination of redundant position. Project manager for migration of two data centers to one headquarter dramatical ly reducing costs and contributing to a total savings of $3M. Implemented complete fiber-optic redundant ring for data center communications, reducing line charges by $325K per quarter; spearheaded team management and qua ntitative goal setting. Converted Zurichs national offices from token ring to Ethernet; reduced network overhead by 20%. WORLDCOM, INC. (MFS INC.), Oakbrook Terrace, Illinois 1996 to 1998 Senior Network Engineer (Technology) Led call center team operations monitoring disparate networks. Responsible for 3000 piece Cisco network. Assisted in network design/rollout, maintenance, router changes and testing. Developed operational processes training program for incoming techs, updating r egularly. Implemented disaster recovery, corrected latency issues and participated in han ds-on configuration. Received several certifications from various vendors (Cisco, Microsoft, NetEdge , Sun, etc.) WALGREEN DRUG STORE COMPANY, INC., Chicago, Illinois Network Operations Technician (1994 to 1996) 1984 to 1996

Supported all Walgreens pharmacy and store (satellite and terrestrial) communic ations. Performed daily maintenance and system upgrades; troubleshot network outages. MVS/Unix/TPF Operator (1992 to 1994) Supported mainframe, AS400, and UNIX systems; ran scripts and debugged programs . Performed JCL and code changes; administered reports, statistical analysis, and data scrubbing. EDUCATION: KELLER GRADUATE SCHOOL OF MANAGEMENT Master of Business Administration degree in Telecommunications & Project Managem ent NORTHEASTERN ILLINOIS UNIVERSITY Bachelor of Science degree in Business Management & Computer Science