Robert D. Shapiro 6509 South 178th Street, Omaha, NE 68135 * 402-896-8698 H * 402.981.7595 C * bs1 7baf94@westpost.

net TRANSPORTATION / LOGISTICS MANAGEMENT High-capacity leadership experience in all aspects of transportation/ logistics operations; background reflects a progressive career marked by several promotion s and leadership roles. Proficient as a supervisor, well versed at scheduling st aff, ensuring the proper and efficient delivery of cargo and the obtainment of a ggressive safety goals. Areas of expertise include: . Improving Driver Retention . Fleet Management / Freight Forwarding . DOT Ru les & Regulations . Setting Expectations and Benchmarks . Quality Assurance / Cost Control . Wa rehouse Management . Staff Leadership / Evaluation / Scheduling . Policy Development / Enhancement . Process Optimization Knowledge, Skills and Key Offerings: Solid talents in customer service, training, coaching and supervising staff in l ogistics strategies, regulatory compliance and operational procedures. Accomplished at developing and implementing successful transportation initiative s with a confident and seasoned approach. Self-motivated to achieve peak performance, ensure employee safety, strict and o n-time delivery schedules and meet critical goals in high-pressure situations. Experienced maintaining efficient/effective record control systems with the abil ity to analyze problems, formulate effective solutions, enhance processes, facil itate information flow, and write reports. PROFESSIONAL EXPERIENCE Werner Enterprises, Omaha, Nebraska 1990 to July 2011 Supervisor, Drivers Choice Midwest Regional Supervisor Fleet Manager Functioned in several capacities delivering solid leadership; recruited for Supe rvisor of Drivers Choice accountable for supervising 8 Fleet Managers and 2 Flee t Coordinators encompassing 500 drivers. Core areas of responsibility involved m anaging satellite dispatcher system, maintaining customer relations, and ensurin g the safe and on=time delivery of freight. . Program Implementation - Played a key role in the implementation and rollout o f a new division, Driver`s Choice, a program that allowed drivers to pick their own home time and pay packages with the aim of reducing turnover and improving r etention. Management: As Supervisor, challenged with directing operations while maintainin g an optimal level of driver retention. Ensured all 500 drivers were relieved of duty at agreed upon work off time. Managed all requests, disciplinary issues, e mergency requests, termination of drivers, attended unemployment hearings, handl ed driver disputes, ensured proper servicing of vehicles and strict compliance o f CSA2010. Improving Productivity - As the Midwest Regional Supervisor, significantly incre ased miles per day to 400 by modifying driver`s home time. Records Management - Leveraged expansive knowledge of AS400 to manage driver rec ords. Staff Training - Developed high caliber staff through ongoing coaching, mentorin g and training on accountability and leadership. Developing Top Talent - Highly effective at identifying and developing top talen t, several employees under leadership progressed to higher position and senior e xecutive management. Strong and Effective Communications - Maintained above average contact with driv ers, exceeding prescribed 70% and maintaining 80%. Results of ongoing and effect ive contact included a stellar on-time delivery record and higher customer satis

faction ratings. Safety - Made Safety priority #1; held frequent safety meetings and ensured stri ct disciplinary actions against violators. Awards - Acknowledged as Dispatcher of the Year, Trainer of the Year, The only p erson to achieve an on-time service award for reaching above 95%; Winner of the Top Dispatcher Contest, featured in the Over the Road and Truck Magazine. Prior Experience Yellow Freight Systems (YRC), Supervisor Fleming Foods, Supervisor Graves Truck lines, Assistant Terminal Manager Ryder Truck Lines, Supervisor, Terminal Operation Manager EDUCATION: B.S., Business Administration, Major: Transportation, Mississippi State Universi ty