MELANIE HEATH 9720 W. 86th Street 913-433-4629 Kansas City, KS 66112 melanie.heath4@ student.ctuonline.

edu OBJECTIVE/SUMMARY My goal is to obtain a position in the Information Technology Healthcare field. I have been a nurse since 1993 and feel my clinical experience combined with my technical skills would be a great benefit in the Information Technology for Heal thcare field. Have diagnosed, evaluated, and resolved virus, software and hardwa re issues at both a corporate and personal level on multiple computer systems. A t Colorado Technical University I have participated in numerous real life Inform ation Technology scenarios. These scenarios include Security Management, Disaste r Management, and Software System Design. TECHNICAL/COMPUTER SKILLS * Software -, MS Office, NetBeans, VisualStudio.NET * Functional Skills - Security, Software Architecture, Object Oriented Programmi ng, E-Commerce, Network Architecture and Telecommunications * Programming Skills - Java, Java Script, Visual Basic, SQL, MySQL, HTML, CERTIFICATIONS * CompTIA Network+ Fundamentals * Client Java Programming * Server Java Programming * Object Oriented Methods * Unix Network Administration * Computer Network Telecommunications EDUCATION AND TRAINING Colorado Technical University, Colorado Springs, CO Bachelor of Science in Information Technology - Graduate 2011 Emphasis in Security and Software Systems Engineering GPA: 3.51/4.0 Colorado Technical University, Colorado Springs, CO Associate of Science in Information Technology - Graduate Highest Honors 2008 GPA: 3.88/4.0 RELATED COURSEWORK: * CS362 Structured Query Language for Data Management * IT362 Network and Systems Administration * IT382 Systems Administration * CS352 Advanced Database Systems * CS457 Software Design * IT454 Security Management * IT458 Disaster Recovery * IT300 Computer Networks and Communications * IT315 Advanced Java

* CS455 Software Requirements Engineering * IT456 Security Architecture * CS459 Software Testing * MPM344 Project Risk Management * MPM357 Project Performance and Quality Assurance PROFESSIONAL EXPERIENCE KC Presbyterian Manor - Kansas City, Kansas 9-2010 to present Charge Nurse * Supervise staff * Organize patient care * Customer Service * Interacted with departments regarding patient care Starrwolf's Solutions Owner * * * * * Troubleshooting personal computer systems Repair personal computer systems Provide telephone support to clients Diagnosing and correcting problems Provide ad-hoc support to customers 8-2006 to 10-2008 7-2010 to present

Village Shalom - Overland Park, Kansas Charge Nurse * * * *

Trained staff on how to use Electronic Record System Assisted in Data Entry and Data set up of Electronic Record System Interacted with departments regarding patient care Customer Service 5-2003 to 6-2006

Medicalodge of Neosho - Neosho, MO

Charge Nurse * Trained staff on using the Digital Record System * Interacted with other departments regarding patient care. * Customer Service