Objective: Seeking Project Management Role Summary: Over 15 years IT experience: 5 years Project Management Software: At Task PM web

application; MS Office Suite: Word, Excel, PowerPoint, Project, Access, Visio, Outlook, SharePoint, InfoPath, HTML, Crystal Reports, SQ L, Oracle, MYSQL and i-MIS database environments; Content Management Systems (AX IOM); Knowledgeable of HP Trim, FOIA Xpress, Documentum, Rapid Redax systems; Ma nage projects involving various systems deployment including Informatica applica tions. Training: Project Management Academy Exam Preparation (35 PDUs earned) April 201 1 PMP Certification - (pending) EEI Communications Classes: Project Management: Project Initiation and Planning; Project Execution Control and Closeout; MS Project 2003 Level 1, 2, 3; Web Deve lopment Level 1, 2, and 3; MS Webinars: SharePoint Administration. Education: BSHE University of North Carolina at Greensboro, 1984 EXPERIENCE VERSATECH, INC., SAVAGE, MD 6/2011 to Present Project Manager - Safety Reporting Portal Translator Tool - FDA Contractor Manage Transition contract for VersaTech, Inc. Responsible for Knowledge Transf er of the daily Operations and Maintenance of the application support for the Sa fety Reporting Portal (SRP) Translator Tool (TT) which supports the backend proc esses responsible for capturing data used for mission critical Incident Safety R eports captured on the frontend website of the National Institute of Health (NIH ) Requester Questionnaire (RQ). The Federal Drug Administration (FDA) receives d ata files from NIH which are managed by applications developed using the Informa tica tool which captures and disperses data to various Enterprise systems within FDA`s Enterprise Operations Network (EON). Stakeholders include owners of downs tream systems that rely on the data delivered by the TT. Manage the VersaTech SR P Team contractors who are responsible for providing application support and pos sible new development releases and bug fixes as required; Follow the FDA EPLC (E nterprise Performance Life Cycle) and SDLC (Software Development Life Cycle) con sisting of 3-4 contractors including Sr. Systems Engineers, Developers and Datab ase Administrator skills who also function as part of the FDA SRP TT Work Group. Manage the VersaTech sub contractors participating on this project from partner ship with Booze Allen Hamilton (BAH) which include the knowledge base for suppor ting SRP TT. VersaTech is currently charged to deliver 24x7 support and operatio ns by September 30, 2011. Responsible for updating project and operations docume nts including technical operations manual, run books, project management plans a nd status reports as required; Facilitate meetings with client and stakeholders to provide weekly status and updates as necessary; Develop process improvement p lans and function as leadership for the VersaTech Team onsite at FDA; Manage Ris ks identified within the scope of the contract and mitigate accordingly to ensur e successful 24x7 operations; Deliverables will include process improvements pla ns and enhancements to the existing operations and maintenance for SRP TT. FRONT ROWE, INC. CLIFTON, VA 1/2009 to 3/2011 Project Manager of FOIA Operations - FEMA Contractor (July 09 - March 11) Manage day-to-day Freedom of Information Act (FOIA) Operations consisting of a 7 -21 contractors assigned tasks per Statement of Work (SOW) to prepare and draft cases for final approval and signature by the Federal Emergency Management Agenc y (FEMA) Office of Records Management Disclosure Branch Office. Attend meetings with official Program Officers to determine strategies and planning to eliminate

the existing backlog of FOIA requests. Establish Standard Operating Procedures (SOP) for the FOIA teams tasked to process requests. Develop reports by extracti ng data from FOIA tracking systems to track weekly status and statistical analys is of FOIA data on a qualitative and quantitative basis. Provide weekly reports and ad-hoc to senior management. Work closely with the Disclosure Branch Chief a nd Director of Records Management to ensure accurate reporting of FOIA data; Fac ilitate weekly status meetings with all staff and team leads; Work closely with Senior FOIA Specialist to capture and develop metrics to establish benchmarks an d trends. Prepare memorandum for record and reporting analysis to make projectio ns based on baseline data and project schedules. Respond to time sensitive reque sts for reporting data to keep senior management abreast of project status, issu es, risks and mitigation efforts. Manage and supervise FOIA contractors; approve and sign timesheets and submit monthly deliverables as per SOW and contract for FOIA support; Ensure all work performed by contractors is within the SOW and ob jectives established. Participate in the discovery of new technologies such as F OIA Xpress, HP Trim, Documentum and Rapid Redax resulting in working knowledge o f the features and functionality offered by these technologies. Write performanc e reviews and make recommendations for further placement as opportunities become available. Assessment Team - FEMA Contractor (April 09 - July 09) Interviewed the FOIA Operations teams and provided guidance and data on improvem ent of business processes; Captured work flow requirements for case tracking sys tem; Gathered business requirements and prepared requirements documents for soft ware engineer development of systems forms; Prepared Change Management forms as required; Interviewed agency staff to determine workflow requirements for system integration; Attended weekly team meetings and captured new system requirements ; Performed analysis of FOIA data to make recommendations. Project Lead for Privacy Call Center - FEMA Contractor (Jan 09 - March 09) Managed Call Center tasked to call 18,000 Katrina Applicants who were victims of a privacy breach exposing personal identifying information (PII); Setup Call Ce nter to operate outbound campaign and handle return notifications from certified mailings; Established call center procedures for call center staff and complete d 6-month task in 2.5 months with successful results. Provided call center stati stics, analysis and weekly reports tracking the various outcomes of calls made. IDEAlliance, Alexandria, VA 9/2007 to 12/2008 Project Manager of Integrated Solutions Manage Website Redesign project involving the development of a new website for t he trade association of approximately 200 members; Manage all project meetings t o facilitate requirements gathering; Prepare Project Management Plan and Project Scope; Prepare Project Schedule using MS Project; Manage 3rd party vendors resp onsible for website development; Manage weekly project status meetings and provi de weekly status reports to stakeholders; review project budget and approve proj ect invoices; Follow Project Management Lifecycle and best practices; Prepare an d Manage Change Management Requests and Change Orders; Provide website and Conte nt Management System (CMS) training to staff; Write and Develop Standard Operati ons Procedures (SOPs); Make recommendations for website enhancements involving i -MIS database integration requirements; Additional projects involve email blasts and online surveys and evaluation of Sharepoint MOSS technologies; Attended Mic rosoft Office Sharepoint Server (MOSS) Workshops at the MS Office Technology Cen ter in Reston, VA to evaluate Sharepoint`s capabilities and obtain knowledge of the features and functionality of Sharepoint. ACS/UNITED NEGRO COLLEGE FUND, FAIRFAX, VA 8/2006 to 9/2007 Onsite Operations Manager/Project Manager Provide overall operational management for the UNCF client site operations manag ed by ACS (Affiliated Computer Services); Act as a high level client interface w

ith customer service focus, project management, resource allocation, problem res olution, and proposal recommendations; Projects include web application developm ent for online scholarship programs and web application development for scholar tracking application; public website content management system development, onli ne donation programs and special projects to promote web presence. * Utilize excellent written and verbal communication skills to facilitate meetin gs with Stakeholders * Prepare meeting minutes, update project plan, schedules and work breakdown str uctures (WBS) * Manage User Acceptance Testing (UAT), Quality Control (QC) and Quality Assuran ce (QA) * Ensure phases of the Software Development Life Cycle (SDLC) are met * Gather business requirements for new application development projects assigned * Managed smaller projects involving the rollout of Sharepoint to HR and Account ing departments to improve business process and efficiency and establish work fl ows via InfoPath forms * Coordinate onsite application development team and third party (offsite) appli cation development team to ensure all work performed is within the Scope and Sta tement of Work (SOW) * Manage Change Requests process and Level of Efforts (LOEs) to ensure within bu dget * Demonstrate strong technical, communication, management and people skills CONSTRUCTION SPECIFICATIONS INSTITUTE, ALEXANDRIA, VA 5/2005 - 8/2006 Sr. Manager, IT & Operations Responsible for directing the information and data integrity of the organization for all Information Technology functions of the enterprise. This includes the o rganization`s customer database, technical services required to maintain the ope rations of the database, project management functions that involve the integrati on of the customer database with external technologies that may be outsourced in cluding: network, help desks, web applications, application development, design, internal customer database and other enterprise system operations. * Developed and maintain web pages using SYSCON (gm) web content management syst em * Created HTML pages for website; Create email blast using WebSurveyor online to ol * Modified existing HTML pages using HTML Editor, HTML Kit * Worked with developers to modify application program interfaces (APIs), JAVA a nd PHP scripts * Worked with vendors to develop and integrate web page accessing MYSQL and MS S QL databases * Created searchable database web page using PHP, MYSQL and APACHE * Designed web search pages to allow users to search database by various criteri a. * Worked with Sr. Web Developers to write PHP scripts; develop advanced search c apabilities * Work with developers to design, and test new APIs developed for the CSINet web site * Used MS Access and Crystal Report Writer. Resolve database exception and techn ical issues Manager Membership Data/Member Services Coordinator 4/2004 to 5/2005 * Manage and Maintain Month End processes for membership renewals * Responsible for monthly reporting and analysis of data to determine renewal ra tes and retention * Manage special programs designed to increase membership * Develop reports using Crystal Report Writer v8.0 and SQL database with customi zed application TADIRAN TELECOM, INC., ALEXANDRIA, VA 2/2003 to 4/2004

Customer Service Representative for Government Systems Division Provide exceptional customer service. Responsibilities include: * Distill, organize, and present proposal information effectively to sales staff and management; * Manage the proposal creation process by working with Finance, Contracts, Purch asing, Subcontracts, Accounts Receivables, Account Managers, Operations and Proj ect Control (internal and external) to achieve complete proposal submission * Develop and maintain reports, such as; proposal activity reports and weekly st atus reports * Prepare Request for Quotes(RFQs), from established pricing and in reply to suc h requests * Provide Quotes/Cost Proposal for Technical teams * Produce and develop complete, timely, accurate and professional rough-order-of -magnitude (ROM) * Work effectively with all corporate internal/external individuals and departme nts as well as team partners, prime contractors, agents, resellers, value-added resellers and government customers. B2e MARKETS, INC., ROCKVILLE, MD 5/2000 to 06/2002 Sr. Customer Support Specialist/Sr. Technologist Responsible for a wide range of technical support activities required to establi sh 2nd Level Roles and Responsibilities for Customer Support Help Desk Team; Lia ison with QA and Developers regarding Software Change Requests. Resolved client application issues in a timely fashion; Managed customer customization projects involving the development of XML documents for data loads and data integration; Managed sensitive and proprietary data for client`s e-sourcing business purposes ; Configured database using System Administration tools; Setup projects and elec tronic events such as auctions, private offerings including various bidding form ats. Other technical support activities: * Developed Call Tracking Application using MS Access Client/Server * Created MS Access Data Queries for Data Sharing & Dissemination * Installed and Created ODBC Linked tables for Intranet Reporting * Developed Excel Data Collection Templates for Customers * Developed XML/HTML Documents using Oracle Database Schemas * Performed Production Customer Data Loads using HTML/XML Documents * Performed System Administration on behalf of Customers SALADIN INC., PRINCETON, NJ / MOBIL OIL COROPORATION, FAIRFAX, VA 3/1998 to 5/20 00 Systems Analyst/Onsite Support Responsible for providing Onsite Technical and Project Team Support for a server based data and knowledge warehouse system on a Unix platform with applications residing on Window NT 4.0 desktops. Other responsibilities: * Project Lead for EnergyServer Onsite Support; Managed all database and applica tion interfaces * Project Coordinator for Change Management and Data Control Requests * Liaison for 3rd Party Data Providers; Handled new data requests * Provided problem resolutions procedures for user front-end to back-office * Support server-to-server and DLL interfaces; various database processes * Developed back-end Shell scripts for data and file transfer protocol (FTP) * Developed automated scripts; used Cron scheduler for uploads to SAP References are available upon request.