Water Infrastructure

Serviceability Indicator Number of Bursts Quality Compliance in respect of the level of Iron in water Scale of Interruptions of Supplies (DG3): unplanned interruptions >12 hours Asset Type Mains Mains Status Current Indicator Current Indicator Origin Ofwat
Tynemarch

Proposal Retain
Re-classify as asset performance indicator

Comments Agreed [both proposals] Agree retention for time being, consider Tynemarch proposal for longer term Agreed, issue of weighting should be considered

Ofwat
Tynemarch

Retain
Replace with DWI water quality indices (see new indicator below*)

Mains

Current Indicator

Ofwat
Tynemarch

Retain; possible modification to weight by duration band

Replace with total number of property hours of unplanned interruptions only included >3 hours

Extent of Low Pressure Problems (DG2) Iron Pick-Up in Supply Zones: iron pick-up
in each supply zone in the reporting year, reporting the weighted & unweighted averages & 80%iles of the values. Difference in the level of iron in the zone & that in the water leaving the works that supply the zone.

Mains/ Comms Pipes Mains

Current Indicator New Proposal

Ofwat
Tynemarch

Retain; possible modification re section 65 properties

As Ofwat proposal

Agreed Reject. Data for some zones may be so limited as to be statistically unreliable Agreed, in longer term Reject as JR measure, but could feature in capital maintenance submission Agreed [data already available]

Ofwat/DWI project

Include for JR02

*DWI Overall Quality and Operational Performance Indices Percentage of Population Potentially Affected by Water Quality Problems Resulting in DWI Considerations of Enforcement Action Leakage relative to economic level No Indicators No Indicators

Mains Mains

New Proposal New Proposal

Tynemarch report Tynemarch report Tynemarch report

Leakage Recurrence Raw Water Resevoirs Aquaducts

New Proposal

Sewer Infrastructure
Serviceability Indicator Number of Sewer Collapses Asset Type Critical Sewers/ Non Critical Sewers Critical Sewers/ Non Critical Sewers/Sewer Structures Critical Sewers/ Non Critical Sewers Status Current Indicator Origin Ofwat
Tynemarch

Proposal Retain
Re-classify as asset performance indicator

Comments Agreed [both proposals]

Number of Pollution Incidents Occuring at Combined Sewer Overflows and Sewers

Current Indicator

Ofwat

Retain: possible modification to include category 3 incidents

As Ofwat proposal

Tynemarch

Properties Flooded because of Insufficient Sewer Capacity (DG5)

Current Indicator

Ofwat
Tynemarch

Retain: possible modification to include other causes

Modify to comprise total number of properties affected by internal flooding incidents irrespective of cause

Agree retention, but concerned about reliability of category 3 incident data, so reject possible modification, or give low weighting to this category Agreed, retain existing definition for JR [see below]

Severity and Clustering of Flooding/Collapse and Equipment Failure Incidents CSOs Condition Grade of Structures Properties Affected by External Flooding Incidents due to any cause

Properties Affected by Restricted Discharge to Sewer due to any cause

Critical Sewers/ Non Critical Sewers/Sewer Structures/ Pumping Mains Sewer Structures Critical Sewers/ Non Critical Sewers/Sewer Structures/ Pumping Mains Critical Sewers/ Non Critical Sewers/Sewer Structures/ Pumping Mains

New Proposal

Ofwat/EA project

Include for JR02 as indication of how companies are progressing in respect of PR04 Progress with data capture in JR02

Reject, a matter for company management, not a high level indicator Reject, not a good indicator of serviceability Agreed, but not for JR, use in periodic review submission

New Proposal New Proposal

Ofwat/EA project Tynemarch report

New Proposal

Tynemarch report

Agreed, but not for JR, use in periodic review submission. Definition will need to be clear to ensure consistent reporting across companies

Water Non-Infrastructure
Serviceability Indicator Percentage of the Total Number of Determinations Taken at Water Treatment Works Containing Coliforms Asset Type Surface Water Treatment/ Groundwater Treatment Status Currrent Indicator Origin Ofwat Proposal Retain: possible modification to weight by customers affected
No longer required as if Tynemarch proposals for new indicators below*&** are adopted

Comments Agreed in short term, but agree Tynemarch proposal should be investigated for longer term

Tynemarch

Number of Water Treatment Works Where Enforcement Action was Considered because of Contraventions of the Coliform Standard Service Resevoirs Bacteriological Compliance at the 95%ile level Turbidity at Treatment Works: number of treatment works whose 95%ile turbidity values exceed a 0.5 NTU threshold in the reporting year Pumping Stations Mean Time Between Failures: by size band

Surface Water Treatment/ Groundwater Treatment Service Storage Surface Water Treatment/ Groundwater Treatment Pumping Stations

Currrent Indicator

Ofwat

Retain: possible modification to weight by customers affected & include all regulated deterrminands
Replace with new indicator below**

Agreed, but possible modifications need further work, especially the weightings Agreed Rejected for JR, but consider possibly for periodic review submission. More R&D work needed on this indicator Reject. The definition of failure is not clearcut and could lead to gaming and perverse incentives for companies. This is unlikely to give any real indication of serviceability. Agreed, in the longer term

Tynemarch

Currrent Measure New Proposal

Ofwat Ofwat/DWI project Ofwat/DWI project

Include as Indicator from JR02 Include for JR02

Include for JR02

*DWI Overall Quality and Operational Performance Indices

**Percentage of Population Potentially Affected by Water Quality Problems Resulting in DWI Considerations of Enforcement Action No Indicators

Surface Water Treatment/ Groundwater Treatment/ Service Storage Surface Water Treatment/ Groundwater Treatment Revenue Meters

New Proposal

Tynemarch report

New Proposal

Tynemarch report

Reject for JR, to be considered for periodic review submission Issue that should be addressed at periodic review

Sewerage Non- Infrastructure

Serviceability Indicator Percentage of Sewage Works Failing Numeric Concents Percentage of Equivalent Population Served by Non-Compliant Works Failing Look-Up Table Consents Pumping Stations MeanTime Between Failures: by size band Pumping Stations Number of Incidents Causing Flooding Sewage Treatment Works Underlying Performance - looking at 95%ile results in relation to: Consent; 2*Consent; 0.5* Consent Sludge Disposal Probability of Non-Availability of Disposal Route Wastewater Treatment Works Mean Headroom Within Consent Proportion of Wastewater Treatment Works in Each of Five Performance Catagories: by headroom measure Incinerator Emissions Asset Type Sewage Treatment Works Sewage Treatment Works Sewerage Pumping Stations Sewerage Pumping Stations Sewage Treatment Works Sludge Treatment Sewage Treatment Works Sewage Treatment Works Sludge Treatment Status Current Indicator Origin Ofwat
Tynemarch

Proposal Retain: possible modification to include failures with respect to all consent types
As Ofwat proposal

Comments Agreed. Position with regard to UV consents needs clarification before adoption No objection to it being dropped

Current Indicator

Ofwat
Tynemarch

Drop?
As Ofwat proposal

New Proposal New Proposal New Proposal

Ofwat/EA project Ofwat/EA project Ofwat/EA project

Include for JR02 Include for JR02 Include for JR02

Reject for same reasons stated on previous page Defer decision until Ofwat report on sewer flooding has been issued and consulted on Reject. May lead to premature investment to maintain headroom which is not in best interests of economic provision of sewage treatment capacity. Reject, for reasons set out in Tynemarch interim report Reject [for reasons set out above??] Reject, ditto Reject, companies are obliged to comply, not an indicator of maintenance requirements

New Proposal New Proposal New Proposal New Proposal

Ofwat/EA project Tynemarch report Tynemarch report Tynemarch report

Progress with planning data capture for JR02