The Model
AS DIFICULT as itis to build a cohesive team, it is not
complicated. In fact, keeping it simple is critical,
whether you run the executive staff at a multi
national company, a small department within a
larger organization, or even if you are merely a
member of a team that needs improvement. In that
spirit, this section is designed to provide a clear,
concise, and practical guide to using the Five Dys.
functions Model to improve your team. Good luck.AN OVERVIEW
OF THE MODEL
the course of my experience working with CEOs and their
sams, two critical truths have become clear to me. First,
wuine teamwork in most organizations remains as elusive
as it has ever been. Second, organizations fail to achieve
teamwork because they unknowingly fall prey to five nat-
ural but dangerous pitfalls, which I call the five dysfunc-
tions of a
‘These dysfunctions can be mistakenly interpreted as
five distinct issues that can be addressed in isolation of the
others, But in reality they form an interrelated model, mak-
ing susceptibility to even one of them potentially lethal for
the success of a A cursory overview of each dys
function, and the model they comprise, should make this
clearer:
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