GREEN LIST

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BEST GREEN COMPANIES

2010
Contents
Green coalition : the new way of doing business Staff put best foot forward Our green icons explained The 60 Best Green Companies 4 6 7 8

Tables
The greenest employees Winners by size and environmental impact The 60 Best Green Companies Best for sharing green knowledge Leading the green charge Best for green training Top companies for recycling The greenest travellers Best for cutting environmental impact Best for youthful enthusiasm Best for understanding green issues 4 5 6 11 11 12 14 15 15 24 25

Edited by Zoe Thomas and Alastair McCall Written by Sue Leonard, Jamie McGinnes and Nick Rodrigues Published with The Sunday Times on May 30, 2010
Design: Russel Herneman Picture: Olswang elephant by Dwayne Senior

the sunday times 60 best green companies

thesundaytimes.co.uk/bestgreencompanies

30.05.10

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WELCOME to The Sunday Times Green List 2010, our annual competition to find companies at the cutting edge of improving corporate environmental performance. Now in its third year this venture reflects the changing mood in the business world. Making a profit for shareholders is no longer enough. Today companies have a wider responsibility to minimise the impact of what they do on the environment. In a new political landscape and despite ongoing economic uncertainty consumers, clients and peers expect it. Building on our previous two years experience of the Green List, we have modified the questions we ask companies and their employees. With the benefit of year-on-year results we can see how far green companies embed green policies and initiatives into supply chains, and how the environmental messages employees receive at work affect their behaviour at home. The 60 companies listed are all at the forefront of making real environmental change. They are innovative, progressive and buzzing with new ideas. They range from API Laminates, the manufacturer of luxury packaging staffed by just 89 employees, to BT Group, the communications giant which has a staff of 85,000. A common sense of social responsibility permeates them all. Our Best Green Companies enterprise is unique. There are plenty of environmental awards out there, but this is the first robust methodology to measure environmental performance and, crucially, to survey staff to find out whether the corporate green glow is more than just window dressing. The views of almost 27,000 employees are included this year. A total of 92 companies took part in the competition, of which 87 completed the process. We look forward to welcoming even more companies into the contest in 2011. I am grateful to our research partners Bureau Veritas and Munro Global for their dedication in co-producing this survey and I thank our competitor-sponsors, B&Q, Canary Wharf Group and Skanska UK for recognising the value of this venture. RICHARD CASEBY Managing Editor The Sunday Times

People realise we are all in this together so there has to be a greater sense of collaboration
innovative initiatives within companies are influencing employees thinking and behaviour. Inspiring examples from our 60 winning entries include law firm Evershedss green roof which is home to a beehive, wormery and vegetable garden, the produce from which is used in the firms restaurant, and at marketing, public relations and design company, Forster, our winner last year, there is a loan scheme to borrow expensive one-off items such as an electric drill or carpet cleaner, and jumpers are available in the office for all to use if chilly. Our top 10 this year features four big companies (with 5,000 or more employees), three mid-sized firms (250-4,999) and three small (50-249). Across our 60 winners there are 12 big companies, 29 mid-sized and 19 small. Consisting of 15 high-impact companies, 27 medium-impact and 18 low-impact firms, our list is proof that whatever the nature of their business, firms of all sizes from all industries can succeed in the competition. The Green List celebrates good policies and practices which means that a firm that has a high carbon footprint can be ranked ahead of one with much lower carbon emissions if it can demonstrate reductions in energy consumption and waste production, along with increased recycling and efforts to influence the environmental practices of its suppliers. There are five separate competitions within the Green List (see tables right) that group companies by size and environmental impact: n UKOS, the office supplies firm, the overall winner, is the best small company with a low environmental impact; n Construction company Skanska UK, ranked second overall, is the best big or mid-sized company with a high environmental impact; n The Co-operative, No 4 on the list, wins our best big or mid-sized company with a medium environmental impact category; n IT firm Logica UK takes the title of the best big or mid-sized company with a low environmental impact; n Luxury packaging company API Laminates heads the table for the best small company with a high or medium environmental impact and comes fifth overall. Two special awards recognise the challenges faced by large firms seeking to be green. n Skanska UK also wins our special award for the best large company for corporate environment strategy, coming top in the employer survey, which accounts for 70% of the overall Green List score; n And Marriott Hotels International, ranked 13th in our employee survey and seventh overall, is the best big company for employee engagement. And the key to success? Sarah Davidson, technical director at environmental consultancy Bureau Veritas, another partner in producing the list, says: You have to get staff to buy in. That is what so many of these environmental campaigns are built around. Doing your bit. A lot of small actions all make a difference.

Bigger companies with high environmental impact

Sector 2010 Employer rank national rank 1 2 3 4 5 6 7 8 9 10 2 3 6 8 20 24 25 33 34 38 Skanska UK Infinis Willmott Dixon Group Carillion Muntons Aggregate Industries BAM Construct UK Johnson Tiles Lend Lease Kingspan Industry Size Impact

Firms are increasingly keen to link up to become more environmentally effective, reports Sue Leonard
oalition government may be new territory for our politicians but many companies in this years Green List already know that working together for the common good pays dividends for business and the planet. While initially many companies focused their environmental policies on their own business, they are now trying to make a difference more widely, according to our two in-depth surveys exploring environmental practices and employee engagement with them in British firms. The results of our third Sunday Times Green List, which celebrates those companies that continue to make the environment a top priority in spite of other business pressures, show how much more firms can achieve together than they can in isolation. We found collaboration a common theme among our 60 winning entries with firms working closely with employees, customers and suppliers as well as local, national and global environmental and community groups to make life greener. When a customer survey revealed some clients wanted less packaging and others wanted more, United Kingdom Office Solutions (UKOS), our overall winner, came up with a reusable foldaway box as an alternative to the standard cardboard box it used for deliveries of its stationery and business supplies. The Box4Life, pictured right, which is made from polypropylene, is used in 30% of deliveries, saving more than 4,000 cardboard boxes and 1,520kg of cardboard. There is no cost to our customer, says Emma Halldearn, marketing manager at UKOS. They can do something to help the environment without it costing them anything. The Hemel Hempstead-based firm also offers recycling services to clients. When we deliver we bring back their waste paper, plastic and cardboard, says Halldearn. It makes it easier for our customers to be more environmentally friendly and makes us more environmentally friendly. Across the country, 267 walking buses funded by the Co-operative, which ranks fourth overall, have saved 180,000 car journeys since their introduction in 2007, and the firms 2m investment in 185 renewable energy installations in schools, including wind turbines and solar panels, is bringing greener living alternatives to life for schoolchildren. Skanska UK, the construction firm, in second place overall, has teamed up with car manufacturers to help it reach its target of having half its 1,000-plus fleet emitting less than 130g/km of

carbon dioxide by the end of this year, which will cut emissions by 15%. It has also funded masterclass workshops for clients run by environmentalist Jonathon Porritt to motivate them to embrace the sustainability agenda by understanding the consequences of climate change and what they can do to mitigate against further damage to the planet. This year we have incorporated more searching questions about the supply chain into our employer questionnaire in recognition of the power that organisations have to influence contractors and subcontractors to adopt more environmentally-friendly ways of working. It seems the greenest companies care as much about the credentials of who they are working with as they do about their own environmental performance. This includes reviewing their suppliers

Smart delivery: the new UKOS box

The greenest employees

% green score Page

1 2 3 4 5 6 7

UKOS Wiles Greenworld Forster Warren Evans Nikwax Octink RES

90.9

90.0 12 89.2 14 87.2 18 82.9 26 81.5 81.0 15 19

8= Hain Celestial UK 8= Citrica 10 Duraweld

80.8 23 80.8 23 77.1 21

environmental policies as well as procedures and sharing good practice with them. We cant be a green company if we do not have a green supply chain, says Skanskas director of environment, Jennifer Clark. Companies are increasingly joining forces with organisations such as the World Wide Fund for Nature to lend their support to global campaigns such as reducing air travel while employees are getting involved locally by cleaning up neglected public areas and planting trees. People realise we are all in this together so there has to be a greater sense of collaboration, says Will Ullstein, director of innovation at market research company Munro Global, a partner in producing the Green List. Increasingly companies have to act; to win new business and retain current contracts they must demonstrate they have the correct green policies, with checks and systems in place. But also in order to attract and retain top talent, they have to adopt an ethical culture. There was stiff competition this year with 92 companies vying for a place on our list, a strong sign that the environment remains a big issue on the corporate agenda. An overall green score of 55.8% was needed to make it into our top 60 this year, down from 2009s high of 61.2%, a reflection perhaps of the impact of the recession and the inevitable focus on preserving jobs as much as the environment in the past 12 months. Our list contains 20 new entries, including publishers Penguin Group, BBC Worldwide and HarperCollins, main picture, and legal firms Eversheds, S J Berwin and Olswang. A further 20 companies have featured in all three Sunday Times Green Lists, including construction firms, Skanska UK, Carillion and Kingspan. Nearly 27,000 employees completed our 61-point questionnaire which reveals just how much staff buy into green issues and whether they and their managers share the companys vision and pledges. Overall, the positive responses to the survey, which asks employees to score statements on a seven-point scale from strongly agree to strongly disagree, was 72.2%, down slightly on last years 73.4%, but up from 69.8% in 2008. Here again, this slight dip in performance is most likely due to wider economic issues affecting companies and their employees alike. The biggest rise in scores in the past 12 months was for workers acknowledging that the way they do their job can reduce their firms environmental impact. The green score for this statement rose by five points to 74%. Meanwhile, the biggest fall in scores was recorded in response to staff being asked if the green activities of their company are driven by a desire for favourable publicity, dropping from 63% to 55%, see page 6-7. These results suggest staff are becoming more educated about environmental issues and taking

Construction Power generation Construction Construction Food and drink Building materials Construction Building materials Construction Construction

Big Mid Mid Big Mid Big Mid Mid Mid Mid

High High High High High High High High High High

Bigger companies with medium environmental impact

Sector 2010 Employer rank national rank 1 2 3 4 5 6 7 8 9 10 4 7 10 11 14 22 23 29 35 44 The Co-operative Marriott Hotels International Canon (UK) Penguin Group (UK) Gentoo Group Canary Wharf Group The National Magazine Company RES AXA PPP Healthcare B&Q Industry Size Impact

Retailing and financial services Hotels and catering Electronic and electrical Printing and newspaper publishing Property development Property development Printing and newspaper publishing Renewable energy Financial services Retailing

Big Big

Medium Medium

Mid Medium Mid Medium Mid Medium Mid Medium Mid Mid Mid Big Medium Medium Medium Medium

Bigger companies with low environmental impact

Sector 2010 Employer rank national rank 1 2 3 4 5 15 21 26 27 30 Logica UK Sandwell Homes Building Research Establishment PricewaterhouseCoopers BBC Worldwide Industry Size Impact

Information technology Local government Research and development Professional services Media

Big Low Mid Low Mid Low Big Low Mid Low

Small companies with high or medium environmental impacts

Sector 2010 Employer rank national rank 1 2 3 4 5 5 9 13 16 18 API Laminates H+H UK Milliken Contract Hammerson Octink Industry Size Impact

Manufacturing Building materials Manufacturing Property development Manufacturing

Small Small Small Small Small

Medium High Medium Medium Medium

Blossoming business: HarperCollins prints two-thirds of its books on paper that comes from sustainable sources

Mark Steward

Small companies with low environmental impact

Sector 2010 Employer rank national rank 1 2 3 4 5 1 12 17 46 58 UKOS Wiles Greenworld Forster Kadence International Purcell Miller Tritton LLP Industry Size Impact

responsibility for their actions, says Ullstein. With increased knowledge of environmental issues, staff can cast a critical eye over company claims and identify greenwash when they see it. Theres little evidence of scepticism at UKOS. With 23 top scores its 65 employees are the greenest on our list. Not only does the firm get a 100% score for managing director Ian Haywood encouraging staff to recycle, employees put on a jumper rather than turn up

the heating (92%) and are the most willing to pay more for greener products and services, including food and drink that has been sourced locally or ethically (88% and 89%). Its a way of life, says Halldearn. I do not think we just happen to have a bunch of green people. I think we are all working together on whatever project it is we are trying to achieve that is important for the company. The 5m members who drive the

Co-operative feel it is important that what it does is good for everyone, from selling Fairtrade products to not investing in fossil fuels, toxic chemicals or unsustainable harvesting. They want a business that is ethical and environmentally responsible, says Chris Shearlock, the firms sustainable development manager. While the Co-operatives policies make it easier for customers to make the right choices, simple yet

Office supplies Office supplies Media Market research Architects

Small Small Small Small Small

Low Low Low Low Low

See thesundaytimes.co.uk/bestgreencompanies for full versions of tables

the sunday times 60 best green companies

thesundaytimes.co.uk/bestgreencompanies

30.05.10

The Sunday Times 60 Best Green Companies 2010

Reporting and communications Reporting and communications Performance Performance Training and motivation Training and motivation Policy and systems Policy and systems

Green 2009 rank rank Company

Industry

Size

Impact

UK headquarters

Staff

Sales Profits (m) (m)

Founded

Web address Page

Green 2009 rank rank Company

Industry

Size

Impact

UK headquarters

Staff

Sales Profits (m) (m)

Founded

Web address Page

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30

22 4 5 58 3 17 11 29 32 52 6 48 16 12 1 45 13 41 27 30 2 28 35 24 40 37

UKOS Skanska UK Infinis The Co-operative API Laminates Willmott Dixon Group Marriott Hotels International Carillion H+H UK Canon (UK) Penguin Group (UK) Wiles Greenworld Milliken Contract Gentoo Group Logica UK Hammerson Forster Octink thecentre:mk Muntons Sandwell Homes Canary Wharf Group The National Magazine Company Aggregate Industries BAM Construct UK Building Research Establishment PricewaterhouseCoopers Warren Evans RES BBC Worldwide

Office supplies Construction Power generation Retailing and financial services Manufacturing Construction Hotels and catering Construction Building materials Electronic and electrical Printing and newspaper publishing Office supplies Manufacturing Property development Information technology Property development Media Manufacturing Retailing Food and drink Local government Property development Printing and newspaper publishing Building materials Construction Research and development Professional services Manufacturing Renewable energy Media

Small Big Mid Big Small Mid Big Big Small Mid Mid Small Small Mid Big Small Small Small Small Mid Mid Mid Mid Big Mid Mid Big Small Mid Mid

Low High High Medium Medium High Medium High High Medium Medium Low Medium Medium Low Medium Low Medium Medium High Low Medium Medium High High Low Low Medium Medium Low

Hemel Hempstead Rickmansworth Northampton Manchester Poynton Letchworth London Wolverhampton Sevenoaks Uxbridge London London Wigan Sunderland Reading London London Brentford Milton Keynes Stowmarket West Bromwich London London Markfield Hemel Hempstead Watford London London Kings Langley London

65 5,539 301 82,893 89 2,618 11,000 27,240 198 1,558 822 50 220 1,760 5,250 231 51 85 104 275 1,213 955 760 5,385 2,656 603 17,528 119 270 1,400

9 1,541 114 13,674 25 960 550 4,241 35 264 334 6 86 142 750 232 4 7 5 54 53 n/a 344 n/a 1,059 29 2,248 13 112 n/a

0 39 51 295 0.7 20 n/a 123 -3 -9 18 0.3 3 n/a 64 188 0.5 1.7 n/a 3 n/a n/a 13 n/a 45 0.3 688 0.4 20.4 n/a

2000 2004 2006 1863 2007 1952 2000 1999 1959 1976 1936 1943 1986 2007 2008 1940 1996 1962 1979 1917 2004 2001 2001 1997 1997 1997 1998 1979 1981 1994

ukosplc.com skanska.co.uk infinis.com co-operative.coop apigroup.com willmottdixongroup.co.uk marriott.com carillionplc.com hhcelcon.co.uk canon.co.uk penguin.co.uk wilesgreenworld.co.uk millikencarpeteurope.com gentoogroup.com logica.com hammerson.com forster.co.uk octink.com thecentremk.com muntons.com sandwellhomes.org.uk canarywharf.com natmags.co.uk aggregate.com bam.co.uk bre.co.uk pwc.co.uk warrenevans.com res-group.com bbcworldwide.com

8 8 9 10 10 10 11 11 11 12 12 12 13 14 14 14 15 15 15 15 16 16 16 16 18 18 18 18 19 19

31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60

9 7 25 43

MediaCom BT Group Johnson Tiles Lend Lease AXA PPP Healthcare Eversheds LLP Gifford LLP

Media Telecoms Building materials Construction Financial services Legal firm Engineering consultancy Construction Manufacturing Legal firm Food and drink Legal firm Contract cleaning Retailing Retailing Market research Facilities management Advertising Information technology Systems engineering Property development Transport Financial services Printing and newspaper publishing Electronic and electrical Manufacturing Food and drink Architects Financial services

Mid Big Mid Mid Mid Mid Mid Mid Small Mid Mid Mid Small Big Mid Small Small Mid Big Mid Small Small Big Mid Small Small Mid Small Big Mid

Low Low High High Medium Low Low High Medium Low High Low Medium Medium Medium Low Medium Low Low High Medium Medium Medium Medium Medium Medium High Low Medium High

London London Stoke-on-Trent Harrow Tunbridge Wells London Southampton Holywell Scarborough London Luton London Erith Eastleigh Prescot London London London Woking Camberley London Harrow London London Bicester Wadhurst London London London Manchester

578 85,000 363 2,905 1,568 2,946 694 291 72 799 520 582 182 20,636 1,767 162 140 699 7,602 2,976 162 150 7,399 805 61 74 4,926 153 47,973 661

64 16,736 45 1,753 1,007 336 41 90 n/a 130 40 86 n/a n/a 70 4 n/a 132 1,526 640 572 51 2,633 140 7 2 n/a 11 n/a n/a

27 n/a -2 7 40 95 3 22 n/a 31 n/a 25 n/a n/a 3 0.1 n/a n/a 50 24 268 2 554 23 0.1 0.5 n/a 1 656 n/a

1998 1984 2008 1991 1996 2000 1955 1994 1959 1982 2006 1985 2008 1980 1995 1991 2000 2002 1968 2008 1856 1975 1996 1989 1987 1978 1986 1947 1992 2006

mediacom.com btplc.com johnson-tiles.com lendlease.com axappphealthcare.co.uk eversheds.com gifford.uk.com kingspanpanels.com duraweld.co.uk sjberwin.com hain-celestial.co.uk olswang.com citrica.co.uk diy.com johnsoncleaners.com kadence.com excel-london.co.uk clearchannel.co.uk uk.capgemini.com bamnuttall.co.uk britishland.com computercab.co.uk rsagroup.com harpercollins.co.uk astucia.co.uk nikwax.com coca-cola.co.uk purcellmillertritton.com hsbc.co.uk bbcl.co.uk

19 19 20 20 20 20 21 21 21 21 23 23 23 23 24 24 24 25 25 25 26 26 26 26 26 26 26 26 26 26

21

Kingspan Duraweld S J Berwin LLP

10

Hain Celestial UK Olswang LLP Citrica B&Q Johnson Cleaners

46 44 42 57 53 51 31

Kadence International ExCeL London Clear Channel UK Capgemini UK BAM Nuttall British Land Computer Cab RSA Insurance Group HarperCollins Publishers Clearview Traffic Group

54

Nikwax Coca-Cola Purcell Miller Tritton LLP HSBC

Balfour Beatty Construction Northern Construction

An interactive version of the Green List league table is available online at thesundaytimes.co.uk/bestgreencompanies, together with extra tables from our employee survey, fuller profiles of all

60 companies that feature in this supplement, and a full methodology explaining how the rankings were produced. There are also details of how to register your company for the contest in 2011

Doug Marke/Page One

Watch your footprint in the office

A
sk any Green List employee what their companys carbon footprint is and they are much more likely to know today than when the competition began in 2008. Rising interest in climate change, enhanced by training, better communication and signage in the workplace, has led to greater awareness of this basic building block used to measure environmental impact. As employees learn more about their firms emissions, a larger number of organisations appear to be focusing on cutting carbon footprints rather than turning to offsetting schemes. Even as the overall positive green score given to listed companies by their employees has fallen 1.2% this year from 73.4% in 2009 to 72.2%, several key statements in our employee survey have registered significant gains. The overall average green score remains well above the 69.8% recorded in our first survey in 2008. Perhaps the most significant gain in the past two years is in the responses to the statement I fully understand what my organisations carbon footprint is, which have risen from 60% positive in 2008 to 66% last year and are now 69% the 9% rise is the biggest of any question that has featured in all three Green Lists since 2008. The Sunday Times Green List is unique among corporate environmental surveys in taking the views of employees the people in whose hands lies a firms ultimate effectiveness. Sarah Davidson, technical director at environmental consultancy Bureau Veritas, our partner in producing the Green List, says: When

people are considering their impact on the environment theres been a shift in thinking about it in terms of carbon and carbon footprint. There is a wider knowledge of carbon footprint and what the term means generally, and people are taking that into the workplace. There is still a long way to go, however, for some companies regarding staffs understanding of their carbon footprint. The average score across all 60 leading organisations of 69% masks a wide disparity of performance: the highest score of 99% indicates full understanding among workers, but the lowest score of 49% tells a different story. Although the average number of carbon credits bought by Green List companies has increased from 3,102 to 9,191, this increase is mostly down to HSBC, which accounts for 42% of the total. A broader analysis of the employer surveys suggests a move away from carbon credits as a means of addressing the problem of emissions. Theres definitely that sense that offsetting is better than nothing, but you solve the problem by cutting down your carbon emissions in the first place, says Davidson. Octink, ranked 18th, used to offset its emissions but Mike Freely, the firms managing director, says: The message that is coming through loud and clear is that [offsetting] is not the best option. Youve got to reduce your impact and, rather than spend on projects in no disrespect to them India and round the world, Id rather put that money back into the company to make our own impact less. The biggest rise in green scores this year is for the statement The way that I do my job can reduce my organisations environmental impacts, which went up from 69% to 74%. Also on the up are I receive regular communication

Top for employees caring: Steve Turner at the Breadsall Priory Marriott hotel in Derby

on environmental issues from my employer and I am aware of my organisations environmental policy, which both rose 1% to 80% and 84% respectively. The positive green score for My colleagues would always turn the heating up rather than put a jumper on has climbed in successive years from 61% in 2008 to 68% now, and this sense of empowerment is also evident in the scores for the

statement I have little power to influence my workplaces energy use, which has risen from 62% to 65% as firms encourage staff to come up with ideas for improving environmental policies. At office supplier UKOS, our overall winner, a green suggestion box has led to change, when practical the company is seriously considering an employees proposal to set up a vegetable patch to grow food for lunch.

At Penguin Books, employees can make suggestions using a dedicated email address. Paul Talbot, the companys operations and project support manager, says: Well always follow [the suggestions] up and if we can put them into practice, well do that. Marriott gets a top five score of 86% for encouraging staff to take part in its green community programmes,which includes helping to preserve Tower Hamlets Cemetery Park and cleaning up parts of the Thames. Active involvement is the bottom line, says Govert Deketh, general manager of the London Marriott Hotel Marble Arch and chair of Marriotts London Business Council environment committee, a group representing 18 hotels. April is designated environmental awareness month but Marriott employees get tips daily on what they can do to help, from cycling to work to switching off the photocopier, which means everyone thinks green (89%, a top 10 score). The biggest staff survey score drop between 2009 and 2010 was for the statement the environmental activities of my organisation are driven by a desire for favourable publicity, from 63% to 55%. Davidson attributes this partly to the economic downturn. Because of market conditions, any favourable publicity is a good thing at the moment, with organisations competing so furiously for business, she says. Chris Shearlock, Co-operative Groups sustainable development manager, feels there is nothing wrong in chasing good publicity if it is deserved. As long as theres credibility behind it, then you should seek publicity for it. You have to have a credible claim to make it and, if you dont, you deserve what you get.

Icons explained
Environment management system (EMS): an EMS that meets the ISO 14001 international standard (51 of the top 60 firms gain this icon) Public reporting of green issues: green credentials subject to third-party verification (25/60) Carbon footprint: companies which have calculated their carbon footprint (58/60) Green suppliers: more than 80% of suppliers assessed for environmental impact (36/60) Green training: 80% of employees given environmental training on induction (55/60) Electricity consumption: at least a 3% cut achieved in 2009 compared to the previous year (25/60) Gas consumption: at least a 3% cut achieved in 2009 compared to the previous year (29/60) Water consumption: at least a 3% cut achieved in 2009 compared to the previous year (22/60) Green energy: at least part of energy needs sourced from green tariffs (37/60) Recycling: at least a 10% decrease in waste production or 10% increase in recycling in nominated waste stream achieved in 2009 compared with the previous year (51/60)

Jamie McGinnes