Goals & Objectives for: Business Analyst For BA L1 ( Band B2) , BA L2 ( Band B3) and BA L3 ( Band C1) the

G&O remains as below, weigtage may change.

Objectives Delivery Business requirements

Business Solution Functional Specification

Project Execution

Customer Orientation Business users comfort level

Customer Mapping Knowledge Management Functional Training

Contribution to KNet

Domain expertise building

Quality Product Quality

Differentiators

es for: Business Analyst B2) , BA L2 ( Band B3) and BA L3 ( Band C1) the G&O remains as below, weigtage may change.
Measurement Criteria Schedule and conduct customer/ user interviews to capture requirements. (frequency of the meetings as per the schedule) Prepare and share the Requirement Spec and Functional Spec documents. Review errors within Org norms Get customer sign off on the requirement spec and functional spec from the business users. 100% sign off of documents Participate Conference Room Pilot discussions, Design and help the technical teams in creating meaningful POCs Quality and acceptance rate of use cases diagrams to depict requirements Ensure 100% compliance to Requirements to use cases Ensure compliance to functional criteria such as usability Participation in functional Review meetings with the customer Conduct functional specification clarification sessions - # of sessions conducted Maintain greater clarity in functional artifacts to ensure 100% compliance in implementation of the design - # of functional defects detected in the code due to ambiguity in Functional Specification / Use cases. Periodic status updates to the Project Managers Continuous knowledge transfer (KT) to the technical team. ( # of KT sessions conducted in a month ) Participate in design related discussions Prepare module test cases and review system and user acceptance test cases to ensure appropriate coverage of requirements. Review Integration test cases involving Customer Enterprise interfaces, Third party systems. Participation in validation of estimates Facilitate the functional testing for acceptance with the customer Perform functional, integration and system testing for business flows in the completed integrated customer environment (Staging). Analyze the defect report to help making go/no go decisions about application deployment. 25% Interact with Business Process Lead and other vendors to understand the roles and responsibilities of the different systems involved Written and oral feedback on the communication and business domain skills from the users Mapping to customer business/ functional stakeholder teams. Identify integration points in Customer architecture and involve the relevant teams. 15% Contribution to Functional training / assessment # of Functional training sessions conducted for the team Foresee the need for customer specific application / functional knowledge sharing sessions and provide suggestions for such trainings to Project Manager. # of Functional / Business Process papers submitted in KNet / External publishing forums At least 1 every year # of Functional / Business Process papers submitted in KNet through the team. At least 2 every year Weight 50%

Creating and updating domain knowledge collaterals and disseminating within the team. Building premium content for consumption outside the domain team for internal and external stakeholders. No. of contributions adjudged as premium content will be measured. 10% Ensure product quality as per the customer expectations through process compliance measures # of best practice and learning sessions conducted for the team, # of functional sessions planned for the team to improve functional knowledge of the team. Involvement of Customer stakeholders at appropriate intervals to avoid any surprises during reviews and sign-offs. # of customer commendations on use cases, process flows, business flows Zero complaints on business process flow / use cases Contribution to proposals, pre-sales, Point solutions Depth of knowledge built on the domain, technology, solutions offered to customers Active participation in internal and external branding initiatives such as monthly updates, newsletters, media publications etc.

Goals & Objectives for: Business Analyst For BA L1 ( Band B2) , BA L2 ( Band B3) and BA L3 ( Band C1) the G&O remains as below, weigtage may change.
Objectives Delivery Schedule and conduct customer/ user interviews to capture requirements. (frequency of the meetings as per the schedule) Prepare and share the Requirement Spec and Functional Spec documents. Review errors within Org norms Get customer sign off on the requirement spec and functional spec from the business users. 100% sign off of documents Participate Conference Room Pilot discussions, Design and help the technical teams in creating meaningful POCs Quality and acceptance rate of use cases diagrams to depict requirements Measurement Criteria Weight 50%

Business requirements

Ensure 100% compliance to Requirements to use cases Ensure compliance to functional criteria such as usability Business Solution Participation in functional Review meetings with the customer Functional Conduct functional specification clarification sessions - # of sessions conducted Specification Maintain greater clarity in functional artifacts to ensure 100% compliance in implementation of the design - # of functional defects detected in the code due to ambiguity in Functional Specification / Use cases. Periodic status updates to the Project Managers Continuous knowledge transfer (KT) to the technical team. ( # of KT sessions conducted in a month ) Participate in design related discussions Prepare module test cases and review system and user acceptance test cases to ensure appropriate coverage of requirements. Review Integration test cases involving Customer Enterprise interfaces, Third party systems. Participation in validation of estimates Facilitate the functional testing for acceptance with the customer Perform functional, integration and system testing for business flows in the completed integrated customer environment (Staging). Analyze the defect report to help making go/no go decisions about application deployment. Customer Orientation Business users comfort level Customer Mapping Knowledge Management Contribution to Functional training / assessment Functional Training # of Functional training sessions conducted for the team Foresee the need for customer specific application / functional knowledge sharing sessions and provide suggestions for such trainings to Project Manager. # of Functional / Business Process papers submitted in KNet / External publishing forums At least 1 Contribution to every year KNet # of Functional / Business Process papers submitted in KNet through the team. At least 2 every year Domain expertise building Creating and updating domain knowledge collaterals and disseminating within the team. Building premium content for consumption outside the domain team for internal and external stakeholders. No. of contributions adjudged as premium content will be measured. Interact with Business Process Lead and other vendors to understand the roles and responsibilities of the different systems involved Written and oral feedback on the communication and business domain skills from the users Mapping to customer business/ functional stakeholder teams. Identify integration points in Customer architecture and involve the relevant teams. 15% 25%

Project Execution

Quality Ensure product quality as per the customer expectations through process compliance measures # of best practice and learning sessions conducted for the team, # of functional sessions planned for the team to improve functional knowledge of the team. Involvement of Customer stakeholders at appropriate intervals to avoid any surprises during reviews and sign-offs. # of customer commendations on use cases, process flows, business flows Zero complaints on business process flow / use cases

10%

Product Quality

Differentiators Contribution to proposals, pre-sales, Point solutions Depth of knowledge built on the domain, technology, solutions offered to customers Active participation in internal and external branding initiatives such as monthly updates, newsletters, media publications etc.