Government 2.

0: Smart Government Smart People

Did you know video

The Future HK SARG

HOW TO TRAVEL TO WORK? WHERE TO WORK? HOW TO COMMUNICATE AT WORK?

HOW TO WORK? HOW TO PROVIDE BETTER PUBLIC SERVICE? HOW TO MANAGE MORE AND MORE INFORMATION?

HOW TO ENHANCE PRODUCTIVITY?

The Future HK SARG

Current Generation

Future Information Communication Technologies

Next Generation

2020 HK Government

2020 Government 2.0

Public Sector is at a Clear Inflection Point

Financial crisis and global war on terrorism is causing an accelerated level of change in how governments deliver citizen services and defend their countries Maturation and availability of Cloud and XaaS meet urgent needs for capex reduction, consolidation and scaling services

Top Public Sector Challenges

Global threats are forcing Cybersecurity to top of government agendas - leading with critical infrastructure such as financial services, energy grid, communications Need to improve inter-government collaboration, information sharing, and service delivery across key mission areas Intelligence, Defense, Economic Development, Education, Healthcare, Public Safety

Market transitions

Government needs technology and collaboration to meet citizen demands

Financial crisis accelerating level of change in delivering citizen services Governments looking to improve service delivery in key mission areas: Education, Healthcare, Safety, Global threats make Cyber critical to infrastructure grid, financials, and communications Availability of Cloud and XaaS address capex reduction, scaling services, consolidation

1 2 3 4

Innovate

Economy

Collaborate

Create jobs via new investment opportunities Reduce costs while enhancing service quality & delivery Deploy new services via innovative models Co-develop, co-deliver citizen services Shorten feedback/response cycles Improve coordination with citizens/partners Ensure secure delivery Expand access Implement supportive policy framework

Enable

Everything will be connected & ICT continues to play a critical roles in changing the way people Live, Work, Play and Learn

Video, Social Networking Tools, Smartphone will likely be the main tools of communications.

Video is the Next Big Wave in Communication

1Kandola,

Pearn The Psychology of Effective Business Communications in Geographically Dispersed Teams, Cisco Systems, Sep 2006
2Vision

Group Research, FMRIB, University of Oxford, UK

Social Networking Enterprise Facebook

Global Video
- Internet video will account for 57% of all consumer internet traffic -3D and HD video will comprise 46% of consumer internet video traffic - 3D and HD video increase 23fold between 2009 and 2014 - Internet video will approach 40% of consumer internet traffic - Internet video is over 1/3 of all consumer internet traffic

YEAR 2015

Social Software - Only 25% of enterprises will

routinely utilize social network analysis to improve performance and productivity - Social networking services will replace email as the primary vehicle for interpersonal communication for 20% of business users - Over 50% of enterprises will use activity streams that include microblogging

- Over 70% of IT-dominated social media initiatives will fail

2009 Source: Gartner, Cisco analysis

A Blueprint for Smart and Connected Communities

Connected & Sustainable Buildings
Homes Office Buildings Public Spaces

Connected Urban Development

Connected & Sustainable Work

Digital Swarming & Hub Pavilions Connected Workplaces Connected Workforce Smart Work Centres

Connected & Sustainable Mobility

Smart Transportation Pricing

Connected & Sustainable Energy

Renewables & Co-Generation

Active Community & Eco Maps Innovative Green Business Models and Sustainability Clusters

Sustainable Socio Economics

Personal Travel Assistant Connected Public Transit

Public Transit Hubs Hospitals and Schools

Urban Monitoring & Measurement Citizens Energy Efficiency

Sustainable Urban Planning Broadband Platform

IP-Enabled Homes and Offices, Roads, Utilities, Workplace Design

Efficiency is one key solution to coordinated city resource management

Internal Admin Transportation Utilities Public Safety Urban Security COOPS Connected Justice Mass Notifications

Advanced Solutions

Municipal network (Mesh) DC Consolidation Building Mgmt (CRE) Webex/TP Telework CBIN

Connected Station Energy Management Video Surveillance Digital Signage EnergyWise Mediator

Connected Real Estate

Mobile Government

Core

Infrastructure

Wireless Security Video UC

Data Centers

Focus is creation of city-wide IP infrastructure and collaboration platform which ties basic Core Core Core services agencies to internal administration and Wireless Wireless Wireless pushes efficiency in operations and back office resources Data Centers Data Centers Data Centers
Security Video UC Security Video UC Security Video UC

Call Center

Conferencing

Call Center

Conferencing

Call Center

Conferencing

Call Center

Conferencing

Example: State of Missouri, USA

Situation
1,000 Public Buildings 28M Sq Ft Space Existing Cisco Infrastructure

Solution
Installed an Interoperability Layer Integrated with Maintenance, Security, Energy and Supply Chain Business Applications Aggregated 9,000 utility bills

Benefits
$0.27 - $1 Sq Ft annual cost savings across the portfolio

Multitude of Building Control Systems

Funded from Energy Savings $20M Saving per annum purely on ENERGY

ROI within 18 Months

Smart & Connected Communities S+CC Video