Adam Cruz 563, Kirkee Avenue, Nevada, NV, 29482 (482) 472-6748 adam.cruz@email.

com OBJECTIVE: A position as a Human Resource Assistant in the Advertising Industry EDUCATION: Bachelor of Arts in Communication - May 2004 Western Illinois University - Macomb, Illinois Minors: Marketing and Management Overall GPA: 3.3/4.0 Major GPA: 3.7/4.0 PROFESSIONAL EXPERIENCE: Human Resources Intern - The Consulting Group - Chicago, Illinois - Summer 2003
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Assisted a 10 member consulting team in the administration of the Myers-Briggs Type Indicator to assess employee?s personality types and how they correlate with job performance. Computed yearly, quarterly, and monthly benefits and payroll totals for clients including Motorola, Sears, Ford Motor Company and Walgreens. Coordinated orientations and exit interviews for part-time and temporary employees. Completed a training program on Affirmative Action Hiring Procedures, Union Regulations, EEOC Compliances, and Labor Laws.

PROJECT EXPERIENCE: Training and Development:

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Designed an HRD intervention to improve employee performance at a local chain grocery store. Conducted an in-depth analysis of the problem by performing a Needs Assessment using Organizational/Task/Person Analysis. Provided recommendations to the organization by the use of a designed training program.

ADDITIONAL EXPERIENCE: Bartender - The Icehouse Corporation - Macomb, Illinois - 2001 to present
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Provide optimum customer service in an establishment that serves 600 to 800 patrons during peak business hours.

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Train new bartenders and wait-staff members in customer service skills, money transactions and conflict resolution. Conduct identification checks to insure legal entry, assist with crowd control and security services.

Sales Associate - The Gap - Chicago, Illinois - 1999 to 2002 (seasonal, part and full time)
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Assisted customers with locating and selecting merchandise in addition to providing options in fashion and accessories. Created in-store displays to maximize product marketability and appeal. Trained new staff members in customer service, fashion marketing, and money handling skills.

Wait Staff Member - The Yuppie Eatery - Lake Snobitorium Shores, Illinois - 1998 to 2000 (part-time)
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Provided optimum customer service in an upscale restaurant and maintained a friendly work atmosphere.

AFFILIATIONS, HONORS and SKILLS:

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Tau Kappa Epsilon Fraternity o Rush Chair: Created an aggressive new member marketing plan that led to an increase in membership by 40%. o Fund Raising Chair: Developed a community clean-up program that resulted in $2,000 in donations for charity. Society of Human Resource Management Communication Students Society Western Advertising Federation Delta Sigma Pi (Professional Business Fraternity) Dean's List: 5 Semesters The Joseph J. Joseph Scholarship Award: 2003 and 2004 Microsoft Office (all software programs), Adobe Photoshop, Adobe PageMaker

Eduardo Myers 562, Fort ST, Carson City, NV, 34921 (329) 6842-5732 eduardo.myers@email.com OBJECTIVE To obtain a position as a director of training with a large corporation committed to employee education and growth. EXPERIENCE 1998-2001
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Windham Manufacturing Company, Seattle, WA Director of Training

Responsible for the continuing education, training, and certification of new and experienced employees. Prepared presentations and manuals. Taught employees new and more efficient ways to perform their jobs. Traveled to more than 20 branch offices and manufacturing plants. Presented over 40 training courses. Rainy Day Software, Seattle, WA Corporate Training Specialist

1996-1998
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Trained new employees on company equipment and on how to use software programs. Prepared training materials. Presented six courses over two years.

EDUCATION 1996 M.S. Human Resources Management with a concentration in Training and Development, Seattle State University 1994 B.S. Human Resources, Seattle State University

COMPUTER SKILLS Windows, Microsoft Word, WordPerfect 10, Lotus 1-2-3, Excel, PowerPoint, PageMaker, Netscape Navigator, Internet Explorer

Earl Bryant 786, Misty Drive, Las Vegas, NV, 39981 (978) 583-6738 earl.bryant@email.com EDUCATION 5/02
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TEACHERS COLLEGE, COLUMBIA UNIVERSITY, New York, NY Master of Arts in Organizational Psychology INDIANA UNIVERSITY, Bloomington, IN Bachelor of Science in Human Resources Dean's List Recipient of 1993 Distinguished Student Award

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EXPERIENCE 11/97 - 12/98 Manager

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SONY CORPORATION, New York, NY

Developed and conducted training c lasses. Monitored, evaluated, and counseled staff of 42 employees. Designed and implemented employee incentive programs to increase productivity and customer satisfaction. Reduced union grievances by 40% while maintaining streamlined, profitable department. Managed operations including forecasting, inventory control, purchasing, and quality insurance. Maximized revenues through efficient staffing, labor cost controls, and promotions.

11/94 - 10/97 MARRIOTT INTERNATIONAL, New York, NY Assistant Manager

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Researched cafeteria restructuring. Increased internal customer ratings by 17% through opinion surveys, menu engineering, physical plant redesign, special events and quality controls. Developed and implemented annual business plans. Evaluated processes to improve processes and employee morale. Reduced absenteeism and tardiness by 25%, increased productivity and service quality in a multicultural union work environment. Acted as liaison between union employees and management. Analyzed and resolved personnel grievances. Managed corporate dining room for 1,500 employees.

6/93 - 11/94 STARWOOD, INC., Bloomington, IN Human Resources Assistant

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Researched and evaluated management practices, training and development programs, leadership principles and employee relations in international human resources department. Assisted managers with hiring procedures, screening of candidates, coordinating interviews.

ADDITIONAL SKILLS
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Seminars: Train the Trainer, Core Management, Progressive Disciplining, Preventing Sexual Harassment, Managing Diversity Language Skills: Fluent in French, conversational Spanish. Computer Skills: Proficient in MS Office 2000, MS Work, Excel, PowerPoint, Outlook, Lexis-Nexis and other research databases.