Manage the database V2.

VI. Steps
1. CRATE A STEP
Index 1. CREATE A STEP
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2. MODIFY A STEP 3. ORDER THE STEPS 4. DUPLICATE A STEP 5. PUBLISH A STEP 6. DELETE A STEP ANEXE : Detail of the elements of the step's sheet
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Click on Content e-Regulations (or 'Procedures')

Click on Add step

A window pops up: Create / edit step

The steps are assigned to blocks that are also assigned to objectives. To see the steps in the tree of the procedures, click next to the objectives on the and the blocks.

Fill up all the elements of the sheet The elements are numbered, from 1 (name of the step) to 20 (Certification). They are grouped by tabs that we need to open to see and fill the corresponding elements. The elements of the sheet and the way to fill those elements are detailed in the following.
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The elements of the step's sheet are detailed in specific annexes, as Administration Manual V2.5 6a Contacts.pdf.

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Save the step

The size of the two columns can vary by playing with the cursor. You can also hide the column of the left by clicking on .

A message of confirmation appears.

Click on Publish to publish the new step.

2. MODIFY A STEP

Click on the step to be modified, from the tree of procedures

The step's sheet is displayed on the right side of the screen

changes

Do the necessary

Save the step

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confirmation appears

A message of

Click on Continue editing to be able to 6 edit the step. (Or you can also directly Publish the step.)

The actual changes becomes

situation and

3. ORDER THE STEPS

The option allows to see all the elements of the tree of procedures ordered alphabetically: Objectives Blocks Steps We can also search an element by it first letter (in the top part)

Click on the block parent (this is the level above the steps to be ordered) A screen 'Create/edit block' displays

In the 'Order of the steps', move the steps through drag & drop (see in the following)

Do not forget to save

Using the 'Drag & Drop'

Click on the title of the step to be moved, push the right click of the mouse while moving the step to a new place. A shadow with the name of the step will appear and will move forward with the movement of the mouse. The symbol will appear if the

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place is not appropriate.

Do not forget to regularly SAVE for not losing your work.

The interdiction symbol will disappear when entering in a zone where you can leave the step. Release the pressure on the mouse and the step will move to the expected place. The step 1 is now under the step 2. Save and the numbering will be reset.

4. DUPLICATE A STEP
If you want to duplicate a step that has a lot of data in common with an already created step, you can duplicate the existing step. This will create a new step that is identical to the duplicated step, with the only difference of the word "copy" at the end of the title of the new step. You can then change the elements that need to be changed and save the step under a new name.

5. PUBLISH A STEP

Publish

On the step's sheet, click on

Certains champs peuvent tre dsactivs, s'ils sont vides ou leur prsence sur la fiche publique n'est pas justifie.

pops up

A confirmation message

Activ:

Dsactiv:
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Click on OK to confirm

message is displayed

An other confirmation

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Click on Continue editing.

The status is then , and

the step appears on the

public interface

6. DELETE A STEP
The left side of the tree is not accessible when editing an objective, a block, a step or a recourse. to be You shall click on able to come back on the tree of the procedures.
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On the step's sheet, click on Delete

A confirmation message pops up

Click on OK to confirm
The step is borrowed, it is sent to the recycle bin where it will stay until it definitive suppression.

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Do not forget to regularly borrow the steps that are in the recycle bin to make the system lighter.

ANNEX : Detail of the elements of the step's sheet Denomination of the action to be performed or of the expected result (outcome) of the step. The type of interaction that is undertaken in the step:
User in person: the must common ones, an interaction between the user and the civil servant or his equivalent User formally represented: an interaction between the formal representative of the user and the civil servant User authentically represented: an interaction between the authenticated representative of the user and the civil servant Through a mandatory third party: interactions with the administration that require a third partys intermediation. They do not involve the user directly but are part of the process.

Name of the step

Category

For the moment, we shall not fill this element.

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Online and optional

Finalization mode of the step

Online: indicate if the step can be completed online. In such a case, the step's sheet will be different and will give access to the online process. Optional steps: non mandatory but recommended steps. Those steps appear sin number and their title begins as 'Optional: '. Those steps are taken into account separately in the calculation of the step's number.

Application of the step

Click on the part(s) of the tree where you wish to apply the step. A step must always be assigned to a block and may be assigned to several blocks in the tree.

Result of the step

Indicates what is obtained at the end of the step. register the name of the document and add attached file to it. This element is detailed in document Administration manual V2.5 Results.pdf

We an the 6a

Contacts 6 Entity in charge The public or private institution in charge of the step. This element is detailed in the document Administration manual V2.5 - 6b Contacts.pdf

Unit in charge

The specific administrative unit (office) in charge of the step in the entity and in contact with the user. This element is detailed in the document Administration manual V2.5 - 6b Contacts.pdf

Person in charge

Person in charge of the unit. For small units (less than 3 members), name of all members can be mentioned. This element is detailed in the document Administration manual V2.5 - 6b Contacts.pdf

Requirements

Documents that should be submitted to obtain the expected result. This element is detailed in the document Administration manual V2.5 - 6c Requirements.pdf Cost of the step. This element is detailed in the document Administration manual V2.5 - 6d Costs.pdf

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Costs

Time Frame 11 Description visible Indications related to the duration of the step, complementing the one of the field 12 to 14 (for ex "advised to come in the morning", etc.)

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Waiting time in queue

Minimum and maximum waiting time in queue to meet the civil servant in charge (in hh/mn)

13

Time spent at counter

Minimum and maximum time spent at the counter with the civil servant in charge of the step (in hh/mn)

14

Time until next step

Minimum and maximum time that the user has to wait before undertaking the next step (in days). If the waiting time is less than half a day this field is not filled.

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Legal Justification

Specific norm(s) that justifies the step and its elements. This element is detailed in the document Administration manual V2.5 - 6e Legal Justification.pdf

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Information additional

Information that could not be set into any other element of the sheet. A file can be attached to this information.

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Recourse

The immediate hierarchical superior authority of the person in charge of the step, who the user can complain to in case of a disagreement. This element is detailed in the document Administration manual V2.5 - 6f Recourse.pdf

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Certification

Signature of the authorized person in each entity who certifies the correctness of the information. This element is detailed in the document Administration manual V2.5 - 6g Certification.pdf

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