Charlene Riffer

Mundelein, IL 60060 Home: 847-918-7084 Cell: 847-903-7117 Criffer926@aol.com QUALIFICATIONS SUMMARY

Construction Management and Facilities Maintenance Professional with extensive experience working for owner agencies and general contractors. Consistently achieved superior business results including 50% savings in change order costs, improved schedule performance, and significant budget reductions. PMI trained.

PROFESSIONAL EXPERIENCE
WALGREENS COMPANY, Deerfield, IL 2007- Jun 2011 Regional Construction Manager Responsible for new stores, remodels, refreshes, large facilities maintenance projects, and clinic pharmacies in many Midwestern states. Managed a team of Superintendents and a Project Engineer. Responsibilities included budgeting, problem solving, change order resolution, contract close-out, scheduling, cost control, invoice review and quality control. Managed the accelerated $4.5M Ft. Wayne Refresh project completing 21 locations in 4 months. Saved $150K in change order costs by using selective acceleration to obtain earlier completion time. Lead team consisting of developers, architects, and general contractors. Worked extensively on mergers and acquisitions CHICAGO TRANSIT AUTHORITY, Chicago, IL 1996-2007 General Manager, Capital Construction 2006-2007 General Manager for Red Line Reconstruction Project and the Howard Station Renovation. Managed all aspects of contracts including coordination with funding agencies, government and community relations, construction managers, program managers, design consultants, general contractors, rail operations, internal Facilities Maintenance Department and external governmental agencies. Effectively managed an internal team of inspectors, project managers and construction specialists. Major projects include: Red Line Rehabilitation---282M Howard Station Reconstruction--$87M Successfully managed projects adjacent to the right of way for private owners, CDOT and IDOT including a major project requiring coordination along the Dan Ryan Expressway. Successfully negotiated labor problems with the unions resulting in 90 % grievance resolution Rescheduled the Howard Station schedule to work around unforeseen permitting issues resulting in reduced change order costs. Received award for leading team acceptance of web based project management system. Manager, Construction Cost Analysis Control 2000-2006 Successfully lead construction management teams to consistently deliver projects, on time, within budget and with superior quality. Initiated, reviewed and recommended for approval construction contract change documentation for construction contractors, design consultants and construction managers. Coordinated the resolution of issues between the Authority, contractors, consultants and other construction related professionals.

Charlene Riffer

847-903-7117

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Manager, Construction Cost Analysis Control continued Met with construction managers to review staffing plans and recommended for approval appropriate staffing levels. Reviewed scheduling issues and recommended appropriate time extensions. Reviewed and recommended contractor pay requests. Prepared task orders to construction management contracts. Monitored construction budgets. Coordinated construction issues between various CTA internal departments. Construction Engineer 1996-2000 Responsible for closeout of all CTA Capital Construction projects and change order preparation for entire Division. Coordinated training programs for the Engineering and Construction Departments. MOTA CONSTRUCTION CO., INC., Chicago, IL 1995-1996 Technical Specialist Consultant to the CTA Construction Department in charge of closeout of all CTA Capital Construction projects. BAYFIELD CONSTRUCTION CO. INC., Chicago, IL 1991-1995 Senior Project Manager Responsible for project management of school projects ranging from $2.758M to $4.2M. FLODSTROM CONSTRUCTION CO. INC., Deerfield. IL Senior Project Manager Responsible project management of contracts ranging from $500K to $2.5M. 1986-1991

EDUCATION
MBA, Keller Graduate School of Management; expected graduation 2013 Master of Science, Civil Engineering, University of Illinois at Champaign-Urbana Master of Architecture, University of Illinois at Champaign-Urbana Bachelor of Science, Architectural Studies, University of Illinois at Champaign-Urbana

PROFESSIONAL DEVELOPMENT
Currently studying for PMP Exam Completed PMP Training Course July 2011

COMPUTER SKILLS
MS Excel, Word, Access, AutoCAD, Adobe Acrobat, Microsoft Project, Primavera P3

AWARDS/CERTIFICATES
Loyola Leadership Certificate Lake County Contractor's Above and Beyond Award