Outsourcing in Bangladesh Outsourcing refers to a company which contracts with other companies to do their marketing jobs which would

otherwise be performed by their in-house employers. It reduces the cost of the company and helps to expand the market. Many large companies now outsource jobs such as call center services, e-mail services, and payroll. These jobs are handled by separate companies that specialize in each service, and are often located overseas. Any company can use outsourcing to sell their products and the company can set up or contract with existing outsourcing companies all around the world. There are many reasons that companies outsource various jobs, but the most prominent advantage seems to be the fact that it often saves money. Many of the companies that provide outsourcing services are able to do the work for considerably less money, as they do not have to provide benefits to their workers, and have fewer overhead expenses to worry about. Outsourcing also allows companies to focus on other business issues while having the details taken care of by outside experts. Many outsourcing companies use modern advanced technology that a company might not be able to afford. Moreover, outsourcing is an effective way if a company wants to expand as it can use outsourcing in various countries and build a foundation in those countries. Bangladesh is relatively a new field in outsourcing. But it has high potential. Due to the increased production cost in China & India, Bangladesh has emerged as a lucrative outsourcing market due to its low infrastructure and production cost and investment friendly legislation. There are already more than thirty outsourcing companies in Bangladesh ranging from giving software solutions, multimedia solutions, e-commerce and programming solutions all around the world. Companies like Daffodil Software Ltd, Anupam Infotek Ltd, Upload Yourself Systems, Bangladesh Internet Press Ltd. are some of the companies that are doing outsourcing in software and media solutions, graphics and animation solutions etc. There are call centers for telecommunication companies and financial companies like banks and the customers can get help within minutes from these call centers. Bangladesh can be an ideal ground for buyers as it can deliver manpower to help in getting product information and in synchronizing between the buyers and the company. There are many large foreign companies who want to expand and Bangladesh outsourcing companies can play a vital role in the expansion of the company. India is considered a giant in outsourcing, Bangladesh can also work side by side to help grow outsource marketing. The companies that are outsourcing in Bangladesh can easily be reached by the buyers from around the world and the scope of expansion will increase. As a result more buyers can use the outsourcing in Bangladesh in addition to India.

Today outsourcing is a growing business. As time goes by it will become an indispensable part for the buyers as well as the sellers. Bangladesh has already stepped into the outsourcing world and it surely can become an important outsourcing country. Why Bangladesh? Now the question arises Why Bangladesh? Because Bangladesh is fast becoming the new outsourcing hub of South Asia. With Microsoft, Oracle and other big players investing heavily in the local IT talent, Bangladesh is rapidly building state of the art IT facilities to accommodate its resources. Situated on the border with India, Bangladesh shares the same high standards of IT skills set and approach as their giant neighbors. With the outsourcing companies in India inundated with foreign companies workload a more refreshing option would be to choose an alternative with the same standards, values and work ethics but with the added exception of a ready to go eager workforce who are keen to take on the best outsourcing companies in the world. Outsourcing in Bangladesh is a lucrative destination for the following reasons:

Excellent Commitment and Timely Completion/Delivery High Quality and Documentation Comparatively Low costing Dedicated Project Management Team (with 5 fluent English Speaking person) specially designed for International clients and Transparent Project Management Process Free Management Consulting (with proper business domain knowledge) 24/7 Telephone, Email and Chat Service for valued Clients Ready to provide some sample applications (prototype) free of cost Free amendment up to 50 man-hour Substantial discount for continuous work provider A standard after sales service (at least for 3 months) to valued customer Strong confidentiality Flexibility of HR working team formulation Flexible organizational policy

Technical Skill: Bangladeshi outsourcer has a strong Domain Knowledge and Technical skill sourcing from its Industry experienced Business Analyst, Project Management and Development Team. The team members of the company are industry and vendor certified. Outsourcer works both on Open-

source and proprietary platform and also has a special expertise on PDA/Smart Phone based programming and Enterprise SMS solution. Operating Systems we used: Windows NT, Windows-2000/2003, MS-Windows 9x, Windows ME, Windows XP, Windows Vista and Linux Pocket PC OS: Windows Mobile 5 and 6 Database we used: Microsoft SQL Server, MySQL, Microsoft Jet Database and Oracle Technologies: .NET, ADO.NET, SOAP, Web Service, COM/DCOM/COM+, ActiveX, Win32 API, TCP/IP, Sockets, CGI, CORBA, SSL. Tools/Languages we used: C#, Visual Basic.NET, , VBA, SQL Designer Pro, Seagate Crystal Report - PHP , JavaScript , html , Dhtml, CSS, Ajax, Smarty , DOM Reporting Tools: Crystal Reports. Case Tools: Microsoft Visio, Enterprise Architecture. Project Support Tools: Microsoft Visual SourceSafe, CVS, Microsoft Team builder Graphical Tool: Adobe Photoshop, Quark Express, Flash, 3d Studio max, Maya etc. Markup Languages: HTML, DHTML, CSS, WAP/WML, and XML/XSL/DTD Software Libraries: MFC, ANSI C++ STL, ATL, WTL. Scripting Languages: PHP, ASP,ASP.Net, JavaScript, and VBScript. Others: Install Shied, Wise Installation Tools CMS Customization: Joomla,OSCommerce,Zencart,Xcart,Wordpress,PhpBB And any open source or proprietary CMS system IT infrastructure in Bangladesh: The Bangladeshi government has sharply limited resources not only for building new infrastructure but also for maintaining the existing one. From the colonial era Bangladesh inherited underdeveloped and unevenly distributed infrastructure and transportation networks. Poor and inefficient infrastructure undermined the economic development in the country, and only recently has the government been able to address the problem systematically and channel investments towards expanding its highways, railroads, seaports, and airports. More recently, with international assistance the government has also started to modernize its telecommunications infrastructure and introduce the Internet. IT infrastructure: Satellite Microwave Links Optical Fiber Links

Cellular Coverage

Satellite & Microwave Links: Satellite is the only way to communicate internationally. Microwave links are the major communication backbone of the country. Microwave speed range from 34-155 Mbp. Optical Fiber Links Cellular Coverage: Backbone is transferred from microwave links to optical fiber links. Roughly 1,800-km fiber is installed along 2,900-km railway track. Leased by Grameen telephone to spread telecom footprint across the country.