Académique Documents
Professionnel Documents
Culture Documents
Insight into the opportunities and challenges facing the mobile industry in 2007 including:
> MVNO and wholesale operator business models > The di
erent issues a ecting developed and developing markets > Mass market 3G > The consolidation of the vendor network market > Mobile content services > User generated content > Declining handset shipments > Slowdown in growth of the handset market
www.informatm.com
Foreword
Dear Colleague, Welcome to the Mobile Market Status 2007 report providing insight into the key challenges and opportunities facing the mobile market. The report contains a brief overview of the trends that have shaped the industry throughout 2006 and how we think this will evolve throughout 2007. Key questions answered by the report include: How can operators maintain revenues? And what developments can we expect to see in network technology, handset strategy and mobile content development? The report concludes with a chapter drawing on our annual Mobile Industry Outlook Survey, highlighting how the 1,800 industry professionals who responded to the survey think the market will evolve. Our goal at Informa Telecoms & Media is to extend our leading position as provider of business intelligence and marketing solutions to the global telecoms and media markets. All of our products from news, trend analysis and forecasting to industry data, face-to-face conferences, exhibitions and training courses are driven by our deep understanding of the markets we serve and our goal to help our clients make better business decisions. Our powerful research capability a team of 104 analysts, journalists and researchers in 14 countries, backed up by 45 account managers and customer services staff enables us to offer you trusted, independent and insightful information when you want it and in the format you require: online, in print, customised output or face-to-face conferences like this one. So, whether you want to network among the 50,000+ executives from 206 countries attending our events programme in 2007 or join the 20,000+ strategists and innovators who take some or all of our 200 research services, executive briefings, strategic reports and data services, please be assured that you will be tapping into a high-quality resource that decisionmakers at blue chip companies have trusted for more than 30 years. Thanks very much for your continued support, and I hope you enjoy reading this report. If you would like further information on any of our business intelligence services or you would like to find out more about them, please contact kathryn.bushnell@informa.com. If you have comments about our services, please contact any of our staff or get in touch with me directly. It is our customers who determine what products and services we provide to the market, so I am always happy to hear from you. Best Regards Ian Hemming CEO Informa Telecoms & Media Ian.hemming@informa.com
Even in Japan and South Korea the mobile content success stories of our day overall ARPU is either flat or in decline. Total service revenues continue to grow 3-5% in most developed markets because of the growth in the number of subscriptions, though in some markets the mobile sectors are actually contracting (Austria -3.3%, France -0.5%, Netherlands -2.3%, Portugal -0.6% and Switzerland -0.4%). Sustained cuts in mobile termination rates and impending European legislation on roaming mean that we could see total mobile service revenues decline in even more countries in the next 12 months. With the competitive scenario worsening as a result of competition from MVNOs most European markets have, or will soon have significant MVNO sectors and new 3G operators (3 is in several markets and Xfera launches in Spain in November 2006), mobile operators are having to both cut costs and develop new revenue streams to protect margins. Not so long ago, mobile operators believed mobile data services could unlock the door to new revenue streams. But the lukewarm customer response to 3G, and the failure of operators to demonstrate that 3G has brought real benefits over what could be achieved by 2.5G, means that they have had to expand their horizons. Mobile TV has displaced 3G as the next big thing, though operators continue to invest in 3.5G (HSDPA) and beyond (3GLTE). If it were not for the perceived threat of WiMAX and the real threat of Wi-Fi, it is questionable whether operators would be able to justify such investments. The other strategy that mobile operators are pursuing to develop new revenue streams is fixed-mobile convergence. In 2006, a frenzy of activity has surrounded FMC. But commercial launches of FMC have been relatively low-key. The UKs BT has generated the most interest with its Fusion service, but customer take-up has been relatively modest (35,000 customers). Meanwhile, France Telecom launched its Unique cellular/Wi-Fi FMC service in France in October and the UK in November, and Telecom Italia is readying its Unico service.
Fixed-mobile substitution has created less stir, but is having a far greater impact on the market. Two types of strategy exist for fixed-mobile substitution. The first is based on the concept of offering people cheaper mobile calls from home or the office than in a wide-area network. These home-zone services were first launched successfully in Germany by O2 (Genion) and Vodafone (Zuhause). Vodafone has now launched a similar service (Vodafone Casa) in Italy. The other fixed-mobile substitution approach is simply to cut the price of mobile calls to such a low level that people are prepared to substitute fixed calls for mobile calls. Cheap mobile calls have become synonymous with MVNOs, the business model based on the idea that people would rather have cheap mobile calls and old (or cheap) mobile phones than expensive mobile calls and expensive (but subsidized) phones. Dutch telco group KPN says it has identified fixed-mobile substitution outside of its home wireline market as its preferred growth strategy. Moving into 2007, Informa expects the telecoms industry as a whole to continue to focus on FMC. Ultimately, operators want to develop converged network strategies for converged services but, in the short term, the focus will be on discount strategies for people who take a bundle (mobile, fixed, broadband and pay TV) of services. Package bundles will represent good value-for-money for consumers. Informa also believes customers will find cheap mobile a far more compelling proposition than FMC services. The success of European MVNOs many of which are SIM-only providers has highlighted the absurdity of handset subsidies and their role in increasing churn levels. Churn averages 2.3% per month globally and has risen by half a percentage point in the last three years. In competitive markets, operators are caught in a trap of having to offer their customers heavily subsidised devices as soon as they are out of contract (one or two years) or risk losing them to a competitor. But the continued slide in ARPU levels means that operators are either going to have to bite the bullet and cut handset subsidies or exert more pressure on handset manufacturers to cut prices. Fortunately for operators, the ex-factory cost of 3G devices is falling sharply. This means that 3G subscriber-acquisition costs should fall in 2007. Next year, we can also expect to see more operators offering SIM-only services to compete with MVNOs, reduce costs and drive fixed-mobile substitution.
Operators face least pressure on price levels in mobile markets with fewer than five operators, where no MVNOs or convergence strategies have come into play. But in areas where mobile operators are coming under pressure from MVNOs with a strategy of competing heavily on price (discount MVNOS), prices are falling as much as 30% per year. Such was the case in Scandinavias markets two or three years ago, when MVNOs were getting established. Now the same scenario is playing out in Germany, which has become the epicentre of MVNO activity in Europe.
Western Europe Eastern Europe North America Latin America Developed Asia Emerging Asia Global
There is every reason to believe that the upswing in usage levels in 2004/2005 will be sustained for the next few years, as fixed-mobile substitution becomes one of the cornerstones of operator strategy. In many European markets, mobile still accounts for one-third, or less, of total voice traffic. However, we do not believe that the growth in traffic will be enough to counter the sharp reduction in price levels. Voice ARPU, therefore, is expected to decline steadily over the period. Many operators may also see a decline in overall voice revenues (despite the growth in the number of subscriptions). In the last quarter, we have already seen two of Europes largest mobile operators, T-Mobile and Orange, suffer a decline in revenues in their core markets.
Where fixed-line residential telephony is entrenched (Europe, North America and developed Asia), fixed-mobile convergence and substitution will take root more quickly and have a greater impact on the market. Likewise, markets with high broadband penetration will be quicker to see the impact of IP, and a more-open approach to providing access to the Internet, than countries where mobile telephony is the de facto communications medium. The only certainty about the mobile communications business is that mobile phone ownership in mid- to high-income countries is becoming a basic human need. And even in developing markets, governments are using mobile telephony as a key driver to develop their economies.
Mark Newman leads Informa Telecoms & Medias global research teams and activities. As part of this role, Mark is responsible for our thought leadership in the converging mobile, broadband and entertainment sectors. www.informatm.com/operatorstrategies
Africa
Cape Town, S.Africa 21-22 November 2007 www.gsm-3gworldseries.com/africa Nairobi, Kenya 16-17 May 2007 www.gsm-3gworldseries.com/ecafrica/ Dakar, Senegal 19-20 June 2007 www.gsm-3gworldseries.com/westafrica/
Asia
Mumbai, India 22-23 January 2007 www.gsm-3gworldseries.com/india Istanbul, Turkey 13-14 March 2007 www.gsm-3gworldseries.com/centralasia Hanoi, Vietnam 9-10 May 2007 www.ibc-asia.com/mobile-vietnam Dhaka, Bangladesh 10-11 July 2007 www.informatm.com/SAM
Americas
Latin America March 2007 www.gsm-3gworldseries.com/latinamericas Mobile North America 6-7 December 2007 www.gsm-3gworldseries.com/americas
In effect, this means that 22.41% of total subscriptions worldwide at end-2006 are a result of dual-SIM or multi-SIM ownership. By end-2011, the proportion will rise to 23.25% of total subscriptions. Put another way, up to 28.88% of unique subscribers at end-2006 will own more than one SIM, with the figure set to rise to 30.28% by end-2011. In a market with a high level of multiple-SIM ownership, the relevance of ARPU as a benchmarking metric to calculate spend per user is compromised. This is because ARPU in fact refers to average revenue per subscription and not average revenue per user. Therefore, ARPU becomes diluted as users split their mobile spend across several subscriptions.
For example, Informa Telecoms & Media forecasts 431 million mobile subscriptions in Western Europe at the end of 2006, but only 300 million actual subscribers. Based on these numbers, Informa is forecasting an average revenue per subscriber (real ARPU) of US$46, but an average revenue per subscription of only US$32. As such, the mobile industrys use of ARPU as an (incorrect) measure of how much their customers are spending on mobile communications has given an overly pessimistic view of the status of the market. A consensus has prevailed in the last two years that ARPU levels are falling, but this is misleading when you consider that it is measuring average revenue per subscription rather than per subscriber.
Western Europe
With ARPU expected to trend slightly upwards in 2007, it is safe to say double-digit revenue growth in Western Europe is a thing of the past. In fact, weve already begun to witness the first signs in some markets that revenues have stopped growing altogether. The German market, for example, saw total revenues fall for the first time in 2Q06, albeit by just 1% vs. the corresponding quarter of 2005. Investors, meanwhile, have become used to the high margins and strong cash flows generated at Europes largest operators. Although they realistically expect longer-term depression of profits, shareholder pressure to retain robust margins remains a strong force. We just need to remember how the share prices of giants such as Vodafone, Deutsche Telekom and France Telecom all plummeted on the back of profit warnings issued during 2006. What this means for operators, then, is that they must increasingly focus on trimming costs in order to stabilise their bottom lines. Expect to see operators looking across the board at ways to reduce both opex and capex. On the operational side, were likely to see more operators follow in the footsteps of Hutchison 3G UK and H3G Italia by outsourcing their network operation and management. As belts are tightened across the region, we should also anticipate further headcount reductions, such as those taking place at Vodafone, T-Mobile and TeliaSonera.
3G developments
3G is becoming increasingly popular among consumers, as evidenced by the fact that virtually all Western European mobile operators have launched their WCDMA networks. Three groups are now driving WCDMA uptake in Western Europe: Hutchison, Vodafone and Telecom Italia. These account for more than 60% of the 3G market at the end of 2006. Informa forecasts that mobile operators are well on track to exceed 55 million subscriptions by the end of 2006, more than 15% of the mobile population in Western Europe. Moreover, WCDMA net adds have outnumbered GSM net adds every quarter since 4Q05 and, by 2Q06, 3G represented 61.25% of total net adds in the region.
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We forecast that the 3G user base in Western Europe will more than double by the end of 2007, nearing 112 million. Perhaps the most significant driver behind the growth is the launch of HSDPA services. With 3.6Mbps speed commercially available in 2006, operators are ready to grab the light user segment of the residential and business broadband market.
North America
T-Mobile USA will spend US$2.66 billion on a nationwide WCDMA/HSDPA network expected to begin commercial rollout in mid-2007 and be largely complete by end-2008. It claims it has already completed 50% of its planned WCDMA equipment deployment in the New York area. T-Mobile was top bidder in the 2006 auction for Advanced Wireless Services spectrum in the 1.7GHz and 2.1GHz bands, offering US$4.2 billion for 120 licenses that it urgently needed before it could deploy 3G technology. Meanwhile, Cingular Wireless is rolling out WCDMA/HSDPA over its cellular and PCS spectrum, covering 52 major US markets in 3Q06. The operator says it will offer 3G service to the top 100 markets in 2007. Verizon Wireless became the first North American operator to commercially launch a high-speed wireless-broadband network when it introduced CDMA2000 1xEV-DO service in October 2003 to San Diego and Washington, DC. By mid-2006, its 1xEV-DO BroadbandAccess service was available to half of the US population, covering some 149 million POPs. Not to be outdone, Sprint Nextel intended to have its 1xEV-DO Power Vision network covering 190 million POPs by end-2006 and 220 million by 3Q07. Both Verizon and Sprint Nextel intend to roll out EV-DO Rev. A technology as it becomes available. The impact of WiMAX on the US market will largely depend on the services ultimately unveiled by Sprint Nextel and Craig McCaws Clearwire in the next couple of years. If they simply offer high-speed broadband services, they will have nothing more than me too offerings that compete with EV-DO and HSPA services offered by rival mobile operators. If, however, they develop truly converged fixed-mobile services, use WiMAX to bring other unique offerings to the marketplace or offer me too services at a considerable pricing discount (compared with rival services), they might be able to leave non-WiMAX operators in the dust.
Asia Pacific
NTT DoCoMos WCDMA subscriptions accounted for 80% of Japans total WCDMA sales at end-September 2006. DoCoMos total number of 3G subscriptions reached 29.1 million at the end of 3Q06, accounting for 55.8% of the operators user base. DoCoMo has maintained its leadership of the Japanese WCDMA market by constantly releasing new mobile devices to enrich its handset lineups. Since 2005, easy-to-use handsets
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with limited features have been released for seniors. The operator has also implemented various price plans, such as upgrading the Family Discounts plan and introducing flat-rate imode packet service and simple pricing across the board. In South Korea, the two largest operators SK Telecom and KTF have also opted for WCDMA/HSDPA in the 2.1GHz band to benefit from lower handset costs, the ability to offer global roaming and the higher data speeds of HSDPA to promote the use of mobile Internet service for heavy data users. Both SKT and KTF plan to bolster HSDPA investment while reducing investment in existing CDMA services, which will be utilized for voice and low/mid-speed-data service users. Despite massive hype from KT and heavy financial support from the government, the groundbreaking WiBro launch has been met with an extremely muted response by consumers. After finally launching commercial WiBro services in June 2006, KT and SKT attracted only a couple of hundred subs by end-September 2006. The lack of progress was attributed to the small network coverage area and the lack of WiBro-compatible devices. Nonetheless, even though most observers agree that WiBros fortunes will improve with greater coverage and availability of handsets, the technology faces a big challenge: competing directly against HSDPA launches by the major mobile operators. HSDPA is likely to have greater coverage and cheaper, more easily available handsets.
Gavin Patterson is Editorial Director of Informa Telecoms & Medias Strategies & Markets portfolio and has been closely following developments across the mobile industry since 1997. Gavin has built up a wealth of experience covering everything from the development of regional markets and operator strategies to the evolution of data networks and fixed-mobile convergence. www.informatm.com/mobilestrategies
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Growth in these regions continues to be hindered by handsets prices, however. The GSM Associations emerging market handset initiative launched in 2005 and has led to the introduction of handsets retailing at US$30. But African operators have yet to benefit from the initiative. They are not usually involved in handset distribution, because of the prevalence of a strong informal handset market. High taxes and duties related to importing handsets which can be as high as 30% in countries such as Cameroon and DRC also tend to impact the final retail price, rendering these handsets expensive. Secondhand devices can be found retailing in most African markets for US$20-30, but for the majority of low-income customers, such price points are still high.
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Through acquisition, these emerging-market players have within a relatively short period stamped their footprint across the region. The major acquisitions within Africa were particularly distinct because they were all predominantly multi-market acquisitions. MTCs acquisition of Celtel in 2005 gave it immediate control of 13 markets, Etisalats 50% stake in Atlantique likewise gave it an automatic presence in seven African markets, and MTNs latest acquisition expanded its footprint to 10 markets. The appetite for further expansion is now seeing emerging-market players eyeing further growth opportunities in Eastern Europe and beyond. MTC, Orascom and Etisalat have so far shown interest in asset sales in Serbia (Mobi 63), Armenia (Armentel) and Greece (Stet Hellas). In the Middle East and Africa, they were largely competing among themselves. Beyond these regions, however, they are coming up against major Western European players that are also keen on new growth markets.
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2005
Despite the fact that the leading markets in the CEE region are witnessing a slowdown in growth, some markets are still in very early stages of development. A few markets even have single-digit penetration. The countries in the CIS are, predominately, the most underdeveloped
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in the region. In 2Q06, slightly less than half the countries in the CEE region had penetration below 50%. Turkmenistan has the lowest penetration in the region: just 2.9% 2Q06. These low-penetration markets indicate that plenty of growth potential remains in the region. Going forward, however, positive net additions in the CIS countries will most likely be offset by a drop in the number of net additions in countries such as Russia and Poland.
China
In China, the total number of subscriptions hit the 411 million mark in 2Q06, with the number of GSM net additions during the quarter rising 2.3% year on year to 2.7 million. CDMA net additions remained weak at 911,000, which was 41.9% lower than in 2Q05. Mobile penetration grew 4.8% to reach 31.26% at the end of 2Q06 (excluding PHS subscriptions). In the next 12 to 18 months, wireless growth is projected to come predominantly from rural areas. More than 50% of China Mobiles net additions in 2Q06 were driven by the central provinces and rural areas, where the penetration rate is about 11.5%, much lower than the national average and urban centers, where penetration is about 80%. The issuing of 3G licences, anticipated since 2002, continues to dominate the agenda. The process has been continually postponed and now looks likely to be delayed into 1H07. The exact timing will depend on the results of TD-SCDMA trials. Since March 2006, China Mobile, China Telecom and China Netcom have deployed trial networks in Xiamen, Baoding, Qingdao, Beijing and Shanghai.
India
In the last 12 months, Indias increasing range of low-cost handset models has driven subscription take-up from more low-end subscribers. As a result, the number of subscriptions grew from 75 million at end-2005 to 116 million at 3Q06. A highly competitive market with five national and four regional operators, India remains under-penetrated, with mobile penetration at 11% in 3Q06. With average monthly net additions over the last nine months exceeding 4.5 million, it is slowly catching up with China, which has average monthly net additions of 5.7 million, the highest globally. The governments decision at end-2005 to increase the stake that foreign investors are allowed to own in Indian companies from 49% to 79% is already ringing the right bells with investors. In recent months, Maxis and Telekom Malaysia Malaysian operators with regional aspirations have each acquired stakes in Aircel and Spice Communication, with plans to expand their hitherto regional presence and acquire a pan-Indian footprint. Market consolidation is already advancing, with Hutchison acquiring BPL Cellular and Essar Spacetel in the early part of 2006. The move left the remaining two regional players
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government-owned MTNL and IDEA as likely targets for acquisition as the market further consolidates. The top four operators alone (Reliance, Bharti, BSNL and Hutchison) accounted for 64% of the total subscription base at end-2Q06.
Figure 3.3: Indian subs
140 120 Subscriptions (millions) 100 80 60 40 20
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Source: Informa Telecoms & Media
Dec 05
Mar 06
Jun 06
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Latin America
Subscription numbers continue to grow in the Americas, a region dominated by two major investors: America Movil, with a total of 13 subsidiaries, and Telefonica, with a total of 14 subsidiaries in the region. These two investors recorded a total of 175.99 million subscribers as of June 2006, representing 65% of the total number of subscribers in the region. Subscription growth in the region is driven, in part, by declining call rates. In addition, smaller operators, such as Telemig Holdings, are aggressively increasing their market share through the introduction of micro-recharge top-up cards, attracting lower-income groups. With Telefonica alone accounting for 73% of the total 58 million CDMA subscriptions in the Latin American region in March 2006, the operator announced plans to migrate its networks to GSM. The move will have a significant impact on the total number of CDMA subscriptions in the region in the coming years. Devine Kofiloto manages Informa Telecoms & Medias wireless research team, covering developments in the wireless industry with a focus on regional market trends. He is frequently quoted regarding developments in the wireless market and he regularly represents Informa Telecoms & Media at international industry events. www.informatm.com/mobilemarkets
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However, concern about the cumulative cost of royalty payments to holders of essential intellectual property rights (IPR) mean that a fair, reasonable and non-discriminatory IPR regime is becoming regarded as central to the success of current and future wireless broadband technologies. The newly-created Next Generation Mobile Networks (NGMN) operator lobby group says it believes IPR should be a significant factor in operators choice of technology for networks beyond HSPA and 1xEV-DO.
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IPTV
Source Informa Telecoms & Media report: IMS Opportunities & Challenges
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The global market for SDPs is expected to see increased year-on year-growth over the next few years, but Informas Evolving Service Delivery Platforms report predicts that, from 2009, such growth will begin to slow down as investment in IMS starts to take precedence. For the period 2005-2011, Informa expects total global investment in SDPs to exceed US$2.5 billion.
Vendor consolidation
Nothing highlights the changed realities in the mobile industry more than the consolidation that took place among infrastructure vendors in 2006. At the beginning of the year, the mobile infrastructure vendor sector was comprised of eight major vendors. By end-October, that number had decreased to six. During 2006, wireless vendors spent US$38.72 billion on acquiring rivals or parts of their businesses. Nokia paid 20 billion (US$25.21 billion) to acquire the networks unit of Siemens (announced in June); Lucent spent US$13.4 billion on its merger with Alcatel (announced in March); and Alcatel paid Nortel US$320 million for its UMTS business (announced in September). With the trend of offering converged services gathering pace, typified by Vodafones June announcement that it intends to exploit fixed-line opportunities, the viability of a vendor selling mobile-only infrastructure is becoming increasingly untenable.
WiMAX
The WiMAX market got a massive boost in August, when Sprint Nextel announced plans to spend as much as US$3 billion in 2007/2008 to deploy a nationwide Mobile WiMAX service in the US, using its 2.5GHz spectrum. Sprint Nextel spent several years evaluating a range of technologies, including Flash-OFDM, TD-CDMA and 3G LTE, before picking WiMAX. Its decision is nothing but good news for the nascent WiMAX industry, as outlined in WiMAX, 3G LTE & EV-DOrC Market Outlook, a new strategic report from Informa Telecoms & Media. Of course, one reason Sprint Nextel chose WiMAX is because it almost certainly got a very good deal from its initial three vendors: Intel, Motorola and Samsung. Just a month before Sprint Nextel made its WiMAX announcement, US pre-WiMAX operator Clearwire announced that it had landed US$900 million in funding from Intel and Motorola to help it with the transition to mobile WiMAX. Motorola acquired pre-WiMAX vendor NextNet Wireless from Clearwire as part of the deal. But WiMAX also faces significant challenges, including a lack of spectrum in key markets such as Europe, and intense competition from existing fixed and mobile broadband platforms. In fact, one of the main challenges for WiMAX operators in developed markets is the wide availability of fixed broadband in those markets, resulting in low prices. In addition, mobile broadband via HSDPA or EV-DO is, or will soon be, available in many of the same markets.
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Finally, there is the new trend of municipal governments teaming with operators to deploy citywide outdoor Wi-Fi services. By 2011, 600 of these networks will be deployed in the US alone, according to Informas Municipal Wireless Broadband report. These three factors will make it challenging for WiMAX operators to gain significant traction in most developed markets in 2006-11, though individual markets such as the US may prove to be major exceptions.
Mobile VoIP
VoIP is well-established in the fixed market and wireless VoIP is starting to take off via the launch of fixed-mobile convergence services from BT, Orange, TeliaSonera, T-Mobile USA and other operators. Now operators and vendors are gauging how fast wireless VoIP services will take off, how long it will be before VoIP impacts mobile revenues and when mobile operators will respond by launching VoIP on cellular networks. One early response has come from E-Plus in Germany and Hutchinson 3G, which now bundle Skype VoIP services with their 3G data plans. On the other end of the spectrum, both T-Mobile UK and Vodafone in Germany have reserved the right to block VoIP services, such as Skype and Vonage, from running on their mobile access networks. However, as outlined in Mobile VoIP, a new strategic report by Informa Telecoms & Media, the growth of mobile VoIP soft solutions is snowballing. Currently, more than 15 companies have developed downloadable VoIP-software client solutions to enable mobile users to talk for free to other users using the same client. These companies also act as mobile virtual VoIP service providers, offering relatively cheap call services to any mobile or fixed line, a development which could have an obvious impact on existing mobile voice revenues.
Mike Roberts is Principal Analyst for Informa Telecoms & Medias reports, databases and research services covering telecoms infrastructure and technology. Mikes expertise includes WiMAX, WiFi, 3G evolution, wireless VoIP, IP multimedia subsystem and fixedmobile convergence. Mike has been tracking emerging wireless technologies since 2001 and is a regular speaker at key industry events. www.informatm.com/networksandinfrastructure
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Future Mobile Broadband: HSPA, EV-DO, WiMAX and LTE Strategic Report and Forecasts
Future Mobile Broadband: HSPA, EV-DO, WiMAX & LTE identifies strengths and weaknesses in the emerging mobile broadband ecosystem with comprehensive analysis of key value-chain segments, including technologies, standards and devices. The report also includes key forecasts to 2011. www.informatm.com/futuremobilebroadband
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TV
Mobile music
Mobile music has been the indisputable driver of the mobile entertainment market during 2006, a period which has seen the industrys reliance on ringtone revenues subside with the emergence of the full-track download. 3 UK is selling FTDs at a rate of 1.2 million per month, though even this figure trails the sales of music videos (1.25 million per month). The forefather of digital music downloads, the iPod, has educated the user about digital music-file storage and played a pivotal role in creating the sideloading phenomenon that allows users to transfer music to their mobiles from their PCs. This model has been embraced by O2 UK and Cingular Wireless in the US and is seen as a complementary service by the operators driving the over-the-air FTD strategy (3 and Japans KDDI, for example).
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Throughout 2007, cellcos and content providers will position the mobile device (with limited storage capability) to deliver musics short tail; i.e. the latest chart tracks or a consumers favourite tracks. For handsets, where storage will not be an issue, the mobile phone will increasingly resemble alternative music devices. Such phones will become more mainstream during 2007, from the likes of Nokia and Sony Ericsson.
Mobile games
If music set the mobile entertainment agenda in 2006, mobile games will get a similar push from the industry in 2007. The first half of 2006 served as a wake-up call for the mobile games market, which slowed during the back end of 2005 and early 2006 amid fears that the market was stagnating. Rather, the slowdown was the result of an immature market experiencing growing pains. One company expected to make a strong play in the mobile games sector is Nokia. The Finnish vendors deal with Electronic Arts should enable mobile consumers to easily access downloadable games through a variety of shopping mall stores, including a portfolio of EA games such as Tetris, The Sims, Doom and FIFA Street. Operators will also reassess their games strategy. In 2007, Vodafone will ensure that the mobile games purchase process becomes considerably easier by limiting the number of games publishers featured on live! In 2007, live! handsets will contain embedded games with only the preliminary stages/levels stored on the handset, prompting the consumer to download the latter stages of the game. Embedding a richer array of content on handsets will help drive, not only sales of games, but content revenue in general in 2007, and this strategy will become more prevalent throughout the year.
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To a large extent, content is mirroring programmes available on traditional TV, and early signs indicate that consumers are prepared to pay a premium for mobile. Vodafone has more than 250,000 subscribers to its Sky Mobile TV service, of which 50% have opted to subscribe to all three packages for a monthly cost of 9.99 (US$18.94). In South Korea, more than 800,000 consumers have signed up for TU Medias satellite-DMB service at a cost of US$13 per month. While the ability to identify business models for mobile TV remains somewhat in the balance (particularly for mobile broadcast TV, given the additional handset and network-rollout costs), consumers appear to have already accepted the subscription-based model. Supplement the revenue with the potential to up-sell video-on-demand and the appeal of mobile advertising, and mobile TV could start to deliver on the early hype and promise. The first major operator to pursue such a model aggressively will be Verizon Wireless in 1Q07, with the launch of its service over MediaFLO. If successful, the subscription plus ad-funding model could set the precedent globally. In 2007, consumer take-up for mobile TV will extend beyond the early adopters. Given the personalised nature of the mobile device, those consumers will look to transform their mobile TVs into personalised TV, which enables them to control their viewing habits via timeshifting functionality to maximise their entertainment during mobile prime time (e.g. commuter hours and lunch).
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Nick Lane manages Informa Telecoms & Medias portfolio of premium products in the mobile content and applications space. Nick has been following the mobile data industry on a daily basis since 2001, developing expertise that includes mobile data applications and services, mobile content, and the strategies and business models of mobile data players. In addition, he has attained a solid grounding in wireless technology, and 3G in particular. www.informatm.com/contentandapps
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The seventh annual MEM will be the industrys foremost gathering and deal-making centre, where content owners, mobile operators, aggregators and key players can build local and global connections that extend to new markets. See you in elegant Monte Carlo next summer! www.mem07.com
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2005 814.4
2006 942.7
2007 1,029.70
2008 1,104.60
2009 1,169.10
2010 1,218.50
2011 1,255.50
million
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2009
2010
2011
Vendors will struggle to sell as many handsets and sustain the same levels of profitability over the coming years. Growth in developing markets including India, China and Latin America is impressive, but these regions have yet to reach full saturation. With handset sales in the saturated developed markets much slower, and reliant on the replacement of old models, the net effect is a major slowdown in the overall rate of growth.
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margins. Devices sold in developing markets have tended to be low-end units, and so they retail at a low price. However, in more-developed regions with high penetration rates, growth is largely restricted to active replacement of technologically advanced handsets those with capabilities including digital cameras, MP3 playback, video and broadcast TV and will not sustain such major increases. Several handset manufacturers have consolidated recently, and Informa predicts a sustained period of mergers and acquisitions. Intense competition and a shortening handset-model lifespan are forcing many vendors and operators to drastically change their business models or risk dropping out of the market. Many vendors especially those in the over-serviced Chinese market will be swallowed up by dominant leading brands such as Nokia and Motorola, which are pulling away from the rest. Pressure will also come as a result of the very low profit margins gained by low-cost handsets sold in some developing territories. Questions about the ownership of essential IPRs continue, and it is time for a single, centralised body to take control of the IPRs issue. If one problem has dominated the handset industry for the past two years, it is trying to establish who owns what patents and which patents are essential to the operation of any given technology. At present, patent owners are called upon to provide IP that is considered essential on fair, reasonable and nondiscriminatory terms. But the requirement is causing problems even in definition. Progress in the global mobile handset market and continuing improvements in wireless networks is shifting the industry from mainly voice-centric devices to data-centric devices. Numerous features and capabilities ostensibly drive the handset market, notably replacement sales, but these features increasingly exploit the potential of next-generation data networks, including 3G services, wireless LAN and beyond. It can be argued that 3G services worldwide have blossomed because of the availability of good, well-featured handsets. Consequently, handsets currently being manufactured are incorporating a variety of features. Already, many features such as colour display, camera and Java applications are reaching maturity and now appear in a significant number of handset devices. But numerous other features are also starting to appear across all network technologies and handset ranges, and these are available from most vendors. The move to next-generation technology has meant that handsets are increasingly being manufactured to be compatible with, and make full use of, the capabilities and speed of the technology they will use.
Killer applications
The onset of multimedia messaging, in tandem with colour screens, has pushed the massmarket arrival of camera handsets in most markets worldwide, despite relatively low usage
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of the actual service itself. Moreover, video download and video streaming are proving popular in some markets, despite the fact that video-telephony and messaging were touted as true differentiators for 3G networks. Other advances in handset features have to do with music and media capabilities. Driven by the phenomenal and well-documented success of ringtone downloads, mobile music has led the way as a model for how a new breed of mobile entertainment services can provide significant new revenue streams and drive traffic for data services. However, operators are pinning their hopes on the potential for digital media broadcasting receivers on handsets. For a number of years now, the mobile TV industry has generated considerable interest from many sectors of the mobile and broadcast industries, including mobile operators, handset vendors, broadcasters and content providers. Informa predicts that handsets built with mobile-broadcast-receiver technologies will account for 10% of handset sales by 2011, about 120 million phones. An inflection point is expected to occur in 2009, as network rollout and device availability allow the market to reach a level of critical mass. But, ultimately, will anyone actually use a mobile TV service? And if so, at whom will the service be targeted? Some major issues underlie mobile TVs chances for success. How, when and for how long will content be consumed while on the move? Moreover, how much will users be willing to pay? But if current broadcast solutions and partnerships are indicative of what is in store for the mobile TV industry, it will undoubtedly achieve its potential, driving revenues through subscription-based services, on-demand content and interactive services.
Open software
Many of the opportunities presented by new services and sales to emerging markets will be boosted by a gradual and ongoing shift to open device software. While many vendors still rely on proprietary real-time operating systems (RTOS), the drawbacks of in-house software in terms of offering new applications and features on devices are starting to sway manufacturers towards open-source OSes, including Symbian, Microsoft, PalmSource and Linux. A great deal of attention in the mobile software market is also centred on providing standardised software platforms that can run any application and are not dependant on a minimum device-hardware specification. The desire to write an application once, and run it almost anywhere, is increasing carriers and vendors interest in over-the-air software update technologies that enable handsets to be remotely managed and updated, allowing the installation of new features and applications. At present, control of OTA updates lies in the operators hands, as they are the recipients of most of the benefits of OTA, including lower device-management costs and reduced reliance on customer-support call centres.
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For vendors, the benefits of open-source OSes are becoming clearer. While the technology may initially cost more to implement than an RTOS developed in-house, open OSes offer vendors a shorter time to market by reducing their development time. In addition, many vendors including Nokia, Motorola, and Samsung have built handset-reference-design platforms based on a single OS, meaning they can reuse the design in multiple-device models and simply tailor the features installed to suit the market at which a device is targeted. Open OSes should also benefit application developers, reducing the amount of product redesign and retesting they currently have to carry out. Noting that overall usage of open OSes has increased considerably over the past two years, Informa predicts a continuation of that growth in the coming years as the number of handsets powered by open OSes increases.
David McQueen focuses on mobile handset developments and vendor strategies worldwide. He has 12 years experience in telecoms research and consulting and has gained firsthand experience in the needs and requirements of handset markets. Before joining Informa Telecoms & Media, David was with the UKs Post Office Consulting Group, where he was responsible for providing competitor and market analysis on the communications market. www.informatm.com/handsetsanddevices
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Appendix
Q1: What region are you based in?
Africa Asia Pacific East Europe Middle East North America Latin America West Europe Equipment Vendors 18 80 22 31 39 14 162
450 400 350 300
Repondents
Handset Vendors 4 30 1 7 16 7 40
%age 6 22 6 8 12 3 43
Q2: How confident are you about the prospects for your business in 2007?
Equipment Vendors More confident than in 2006 239 Less confident than in 2006 34 About the same as 2006 93
700 600 500 Respondents 400 300 200 100 0 Equipment Vendors Handset Vendors Mob Opp Other
Handset Vendors 74 6 25
%age 65 8 28
Handset Vendors 34 40 19 11 1
%age 34 30 19 15 2
Source: Informa Telecoms & Media; Mobile Industry Outlook 2007 Survey
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Q4: Which of the following technologies will be the most important in increasing mobile revenues in 2007?
2G 3G HSxPA/Rev A WiFi WiMAX Equipment Vendors 49 164 82 23 47
600 500 400 300 200 100 0 2G 3G HSxPA/Rev A WiFi WiMAX
Handset Vendors 15 57 13 10 9
%age 14 52 16 10 9
Q5: Which of the following content services will create the most interest in 2007?
Email Mobile Games Mobile Music Mobile TV Equipment Vendors 75 28 96 164
400 350 300 250 200 150 100 50 0 Equipment Vendors Handset Vendors Mob Opp Other
Handset Vendors 23 2 36 43
%age 23 8 28 41
Q6: Who is best-placed to profit from convergence of fixed and mobile networks and services?
Integrated fixed and mobile operators Fixed-only operators Mobile Only Operators MVNOs, ISPs, broadband service providers Equipment Vendors 243 6 50 67 Handset Vendors 58 2 16 28 Mob Ops 337 13 55 69 Other 507 27 81 248 Total 1145 48 202 412 %age 63 3 11 23
600 500 400 300 200 100 0 Equipment Vendors Handset Vendors Mob Opp Other
Integrated fixed and mobile operators Fixed-only operators Mobile Only Operators MVNOs, ISPs, broadband service providers
Source: Informa Telecoms & Media; Mobile Industry Outlook 2007 Survey
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Informa Telecoms & Media is the leading provider of business intelligence and strategic marketing solutions to global telecoms and media markets. Driven by constant rst-hand contact with the industry our 90 analysts and researchers produce a range of intelligence services including news and analytical products, in-depth market reports and datasets focused to technology, strategy and content. Informa Telecoms & Media also organizes more than 125 annual events, attended by more than 70,000 executives. In addition to the GSM>3G World Series, our events cover subjects as diverse as xed and mobile operator strategy, technology, TV, mobile music and games.
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