For many organizations, the SAP ERP Operations solution is the software backbone that contributes to achieve operational

excellence in key business areas, including procurement and logistics execution, product development and manufacturing, and sales and service. With SAP ERP Operations, you can streamline your day-to-day operations to reduce costs, increase revenues, maximize profitability, and improve customer service all key benefits to sustain your competitive advantage. SAP ERP Operations can help you simplify, automate, and innovate the processes of your key operations:

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Operations analytics Optimize the entire supply chain throughout extensive operations activities, improve revenues, and increase customer satisfaction. Procurement and logistics execution Manage end-to-end procurement and logistics business processes for complete business cycles, from self-service requisitioning to flexible invoicing and payment. SAP ERP Operations can also help optimize the physical flow of materials. Product development and manufacturing Support the entire life cycle of product development and manufacturing. You can perform production planning, manufacturing execution integrated with shop-floor systems, product development, and life-cycle data management in a wide variety of industries. Sales and service Manage customer-focused activities, from selling products and services, to managing professional-services delivery and internal processes such as calculating incentives and commissions.

FEATURES & FUNCTIONS OF SAP ERP

OPERATIONS ANALYTICS
SAP ERP provides features and functions for operational analysis to help you optimize the entire supply chain, improve revenues, and increase customer satisfaction. The solution includes features and functions that support these business activities: Procurement monitoring Monitor purchasing operations and provide a detailed analysis of purchasing activities and procurement processes. Inventory and warehouse management Assess your organization's actual stock situation based on quantity- and value-based criteria. Analyze warehouse activities, such as the physical flow of materials and workloads. Manufacturing reporting Provide various standard reports and analyses detailing production-related information. Order fulfillment analysis Evaluate and improve order fulfillment using key performance indicators (KPIs) for transportation and order management, strategic performance measurements or the distribution statistics needed for supply chain optimization, and operative performance measurements that capture the day-to-day information used for process optimization. Customer service analysis Monitor financial trends, costs, and revenues per customer, as well as service contracts and operations. The solution also supports installed-base analysis, and provides both customer analytics and warranty analytics. Program and project management Monitor and control project data, evaluate projects, and enable design-to-cost engineering to optimize product costs. Quality management Plan, collect, settle, and evaluate quality-related costs. The solution includes quality management features that provides data to determine standard or user-defined quality scores. Enterprise asset management Perform strategic evaluations, including mean time to repair (MTTR) and mean time between repair (MTBR) analysis. Sales planning Set sales targets by using multiple dimensions and key figures, integrate and consolidate sales planning with marketing or service plans, optimize your supply chain through offline account planning. The solution enables territory management according to regions, product lines, or other variables, as well as opportunity planning and analysis and partner planning. Sales analysis Provide your sales organizations with an accurate overview of current sales performance and an overview of sales force effectiveness.

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