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Integrated Governance | Patrick Soenen, 2009

The different Governance initiatives should be integrated. Governance components Integrating the Governances Integrated Governance

Governance Components
Through the evaluation and the examination of multiple private and public organisation, we have identified five major governance components, which heavily impact the effectiveness of the decision taking processes and the control of the organisation: A clear and transparent organisational structure; Competent and dynamic human resources; Effective and controlled business and IT processes; Business aligned information technology and systems; Reliable and accurate information; Go to top

Integrating the Governances

Multiple separate governance initiatives have been developed during the last decennium. Organisations need however to integrate these initiatives and ensures the governance components interact to facilitate and improve the direction and the control of the enterprises: Enterprise Governance ensures the implementation of an adequate organisational structure and related corporate processes; People Governance introduces the human dimension in all stages of the decision-making process; IT Governance ensures that IT investments and projects contribute to the creation of business value; Data Governance ensures data are transformed into decisions supporting information. Go to top

Governance principles
QAP has developed 7 governance principles, which all apply to the 4 Governance dimensions of the Integrated Governance.

Enterprise People IT Data Governance Governance Governance Governance A good understanding of the business and organisational




context is a pre requisite. The values, the ethics and the code of conduct act as a foundation for the governance principles. The business strategy is realised by establishing the mission, the vision and by achieving the objectives IT investments and projects contribute to the achievement of the strategy


The people support the decision making processes

Information supports the decision making processes


Value is created through the appropriate realisation of the investments and the projects. Successful projects rely on an adequate organisational structure, a formal project methodology, skilled staff, effective information systems and reliable date Identification and mitigation of the entreprise risks, the human risks, the business related IT risks and the data risks to ensure the security and the continuity of the business operations. Ensure the business processes are optmised Ensure adequate skills and competencies Ensure optimal use of the information technology and systems Ensure relevant and accurate data




Communication informs all stakeholders in a adequate form at the right moment. The adequate relational mechanisms between the stakeholders have to be implemented. Integration of the key performance indicators into a Balanced Scorecard, composed of 4 quadrants: Business contribution, Customer orientation, Internal process excellence and Future orientation.


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